Dodge City Auto

Need a bigger wait area. Otherwise the service was good. Was told they didn't want anybody hanging around there Otherwise the service was good. Was told they didn't want anybody hanging around there More

I was referred to Dodge City 8th St by my son and he was not wrong!!! Amazing Customer Service can't say I have ever felt more at ease. Raving reviews from friends I know that bought vehicles there also. A not wrong!!! Amazing Customer Service can't say I have ever felt more at ease. Raving reviews from friends I know that bought vehicles there also. A very favorable experience!!! Will definitely recommend. More

Glenda booked my Jeep in for an oil change and was very accommodating in finding a day that worked for my schedule accommodating in finding a day that worked for my schedule More

The staff did a wonderful job, waiting on a part its been a week why does a simple cable take a week to arrive ?? Once again the staff were wonderful! a week why does a simple cable take a week to arrive ?? Once again the staff were wonderful! More

Service dept is not good ! I had a scheduled vehicle service appointment to address a missing door cover that the service team failed to install during the previous visit. The I had a scheduled vehicle service appointment to address a missing door cover that the service team failed to install during the previous visit. The vehicle was dropped off promptly at 8 AM as instructed. However, after waiting for three hours, I was informed that the service department couldn't even look at the issue because they were "too busy." This is utterly unacceptable, especially considering they were the ones who scheduled the appointment. Checking and addressing the missing door cover wouldn't have taken more than 10 minutes. This experience was incredibly frustrating and a complete waste of time. To make matters worse, the receptionist's attitude during this ordeal was far from pleasant. I strongly do not recommend going to this service center based on the lack of professionalism and disregard for customers' time. More

Terrible service booked 2015 dodge ram for fuel leak and front CBH boots took truck in and they couldn’t get fuel line which I told them I needed. Then they didn’t tell me it never came in when I brought tr front CBH boots took truck in and they couldn’t get fuel line which I told them I needed. Then they didn’t tell me it never came in when I brought truck for service and 2 days later I phoned and they didn’t have truck fixed. The service adviser said it was because my truck was old and parts are hard to get. Thanks a lot for nothing and they can’t tell me when it’s coming. Last dodge for me. More

Mark was great to deal with, as was everyone else. Helpful but not too pushy. Helpful but not too pushy. More

I have avoided this place for 16 years, I am recently reminded why. It took two separate appointments to get two new key fobs and will cost me $2700 because they messed with my ecu without consent. They reminded why. It took two separate appointments to get two new key fobs and will cost me $2700 because they messed with my ecu without consent. They denied touching anything but the 10 new error codes after them handing over my keys lead me to believe they have. They never once offered to fix my problem but suggested going elsewhere, which confirms they want nothing to do with me but take my money. AVOID THIS PLACE IF YOU HAVE A CHOICE. More