Dilawri Dodge Chrysler Jeep Ram

This is my second time to purchase my car at Dilawri, but this time, my experience with a sales representative exceeded my expectations. Even I am a female customer, the sales representative, Mr. Churchill, this time, my experience with a sales representative exceeded my expectations. Even I am a female customer, the sales representative, Mr. Churchill, dealt with me with respect, took the time to listen to my preference, answered my questions in detail, and came up with various options I could take when I bought a new Jeep Cherokee. As well, I have later received follow-up emails about my car to see whether there are any difficulties or problems. Great customer service! I would highly recommend to go to see him if you are thinking about changing a car. More

Returning customer and bought new 2014 Jeep Wrangler Unlimited. Excellent service given by Alan. He was very friendly, PATIENT and worked hard to get me the best deal. Nice touch when the Sales Man Unlimited. Excellent service given by Alan. He was very friendly, PATIENT and worked hard to get me the best deal. Nice touch when the Sales Manager came out and thanked me and shook my hand as I was leaving with my new Jeep - Excellent customer service . Highly recommend Alan to anyone looking to buy a vehicle. More

I bought a Jeep Wrangler Unlimited Moab from Dilawri in March, 2014. My experience was good, friendly and courteous salesman, no hassle dealing and got a good price compared to other Jeep Dealers in the re March, 2014. My experience was good, friendly and courteous salesman, no hassle dealing and got a good price compared to other Jeep Dealers in the region. If you are care shopping, worth the time to stop by and talk to Youssef or Simon for your next new car/truck. Hope this helps in your car buying adventures. _________________________ J'ai acheté un Jeep Wrangler Unlimited Moab de Dilawri au mois de Mars 2014, Mon expérience fut plaisante, les vendeurs ont été gentils et courtois. J'ai eu un bon prix à comparer des autres concessionnaires de la région d'Ottawa et Gatineau. Vaut la peine de faire le détour et discuter avec Youssef ou Simon pour l'achat de votre prochain véhicule. Je souhaite que ceci vous aideras dans vos démarche d'achat. More

My sales representative was friendly, enthusiastic and knowledgeable. Best of all, he did not waste my time, and I always felt he was listening to my needs. . knowledgeable. Best of all, he did not waste my time, and I always felt he was listening to my needs. . More

First off, we never got pressured to do anything we didn't want to. The entire experience was smooth and we didn't run into any unexpected fees. Wasfi is very approachable and was knowledgeable about t didn't want to. The entire experience was smooth and we didn't run into any unexpected fees. Wasfi is very approachable and was knowledgeable about the used vehicle we were interested in and proceeded to give us a quick lesson on the vehicles features before we left the lot. More

One of the best if not best in my 60 years of experience. Alan Johnston is a fine gentleman, anxious to accommodate.. Also met with several other people very keen on customer service Alan Johnston is a fine gentleman, anxious to accommodate.. Also met with several other people very keen on customer service More

Graham Churchill gave excellent, thorough and honest service during the sales transaction and also also gave excellent follow up service. I am very happy with the Jeep Compass that I purchased and am im service during the sales transaction and also also gave excellent follow up service. I am very happy with the Jeep Compass that I purchased and am impressed with the financial services and friendliness of all the employees at Dilawri that Mr. Churchill took the time to introduce me to. More

Ian Woodcock is THE reason for my rating. He is Customer Service at Dilawri. I hope this fact is acknowledged. I had recently purchased my plate sticker for my vehicle, and as soon as I went out in the Service at Dilawri. I hope this fact is acknowledged. I had recently purchased my plate sticker for my vehicle, and as soon as I went out in the frigid temperatures of late, it was cracking, and I asked Ian when I arrived if he thought it would be possible to achieve getting my sticker on while my Jeep was in the warmth of the garage for a bit. He said he would see to that, and he did. This is certainly above and beyond, which you can always count on Ian for, and is SO greatly appreciated. Thanks so much, once again Ian. Always a pleasure :) More

I've had nothing but great experiences with Dilawri and buying my new car from Dan was no exception. He was knowledgeable, friendly, approachable and most of all there was no BS. If you're thinking of and buying my new car from Dan was no exception. He was knowledgeable, friendly, approachable and most of all there was no BS. If you're thinking of buying a car I highly recommend making an appointment with Dan Feldman. More

Mike Thomas was very fair and honest with me through out the whole process of buying the Jeep Cherokee. He always returned my calls even after I had taken delivery of the new Jeep Cherokee. There were a cou the whole process of buying the Jeep Cherokee. He always returned my calls even after I had taken delivery of the new Jeep Cherokee. There were a couple of things that I wasn't pleased about, however these were with the parts department and the Finance person, which Mike had no control over. Overall my experience was good and I would certainly purchase another Vehicle from Mike. More