Dilawri Dodge Chrysler Jeep Ram

Sounded like a good deal. We went in to look at Caravans but wanted to wait until the fall to buy. Told this to our sales person ( Alan) and he understood and showed us a few m We went in to look at Caravans but wanted to wait until the fall to buy. Told this to our sales person ( Alan) and he understood and showed us a few models. Then the sales manager stepped in said he would give us 1000$ Cash to pay for our first few payments if we bought now. We thought this seemed a little fishy but He admitted he was essentially bribing us to buy now. There was one van ( an sxt) that had what we wanted and they gave us a price that fit into our budget. We thought we were getting a good deal as they kept telling us how much they "took off", and reminding us of the 1000$ paying our first few payments. We ended up buying it. Few days later I was telling a friend about the deal who was also looking for van , she went to another dealership and got the better 30th anniversary edition with all the extras we got for even less then ours! When we went to pick up the van and questioned this we were told that the 1000$ was added to our purchase price as " the money had to come from somewhere". I wish this was explained to us before we agreeded to buy it as we would have just waited. Also was told that we got lifetime free oil changes with the van , but in actual fact in seems like the amount is added on to the rust proofing package as my friends exact same rust proofing package was 700$ less because she did not get the oil changes , as well as her extended warranty being over 400$ less for an even better van!! We should have stuck with our initial plan and waited it out and did more research and compared prices before we bought. We will know next time to not get pressured into things and to make sure all the fine print is explained to us BEFORE we sign anything. On a side note our sales person Alan was very nice and we love our van but just wish things would have been disclosed to us upfront. More

Best dealer, with the best experience. The moment I walked into the dealership, I knew I was going to walk out with a new car. Staff is very experienced, with very honest opinions. Yousse The moment I walked into the dealership, I knew I was going to walk out with a new car. Staff is very experienced, with very honest opinions. Youssef and Wasfi is the best mix you could ever have for Sales. They were very patient with my order, I changed my order 4 times for 4 different trucks, and they were very welcoming to my decisions and went a lot out of their way to assist me on every need. I recommend them to anyone who wants to have a smooth, stress-free experience. Don Turner was my financial manager who was very prompt with his replies and showed a lot of care. Thanks a lot guys! More

Great experience Great people Talked with Wasfi a couple of times on phone and I decided to go and take a visit. It proved that it is very well worth of. Wasfi was very patient and Talked with Wasfi a couple of times on phone and I decided to go and take a visit. It proved that it is very well worth of. Wasfi was very patient and walked me on their "warehouse parking lot" in a heavy rain and explained me almost every caravan in stock with detail color names and configurations/prices. Wasfi was very honest and patient during my visit. I did not expect I would make a deal with them on the first visit but I did. Everyone on their team was very eager to getting a new customer with their best service and price! I've been to another 2 dealers (one in Ottawa, and the other in Gatineau). No one can even compare the service and attitude I saw at Dilawri, as well as the price. The signing procedure is much easier than I thought. I finished the paper work within 1 hour, and I got a phone call telling me my finance was approved within 5 hours from I signed the purchase offer. The pickup process is also very customer-friendly. I am very happy that I purchased the van from them. I would highly recommend you go to Dilawri to get your new car. Once again, thanks a lot for the great service and experience. And for sure I will be back when my other car needs to be replaced! More

Riker Great experience, no pressure just good advice, sales to financing was smooth and we were kept well informed of our options, love my Ram, I mean our R Great experience, no pressure just good advice, sales to financing was smooth and we were kept well informed of our options, love my Ram, I mean our Ram :) Cheers Riker More

Great Experience I just bought a new Jeep Wrangler. They had the right one on sale. I was very happy with the price and the service. I would recommend Wasfi Haroun t I just bought a new Jeep Wrangler. They had the right one on sale. I was very happy with the price and the service. I would recommend Wasfi Haroun to anyone. He was knowledgeable and professional. He took the time to explain many features on the jeep. Great experience! More

Honest and friendly Needed to bring our 2012 Grand Caravan in for some work, my wife if off with twins and the guys at the service section were very accommodating and hel Needed to bring our 2012 Grand Caravan in for some work, my wife if off with twins and the guys at the service section were very accommodating and helpful, booked a time that was convenient for her, told her once she got there they would look at the car and most likely would not need to exit the car. I ended up taking in in early and dropped it off overnight, everything we asked them to look into was dealt with and covered under warranty. Very happy with the service at Dilawri Dodge Chrysler Jeep Ram, we do not feel like we are being taken advantage off (like most other dealerships). Thanks guys. More

New family car purchase We would recommend Wasfi Haroun and Youssef Elsakka anytime as they were extremely professional and went out of their way to.ensure we were happ wiith We would recommend Wasfi Haroun and Youssef Elsakka anytime as they were extremely professional and went out of their way to.ensure we were happ wiith our purchase. Thanks More

wonderful they had exactly what I wanted and I got it at a great price with friendly service have no complaints about it at all thanks guys you rock they had exactly what I wanted and I got it at a great price with friendly service have no complaints about it at all thanks guys you rock More

First JEEP Excellent service fron Dan, very professional and easy to talk to. Delivery went without a hitch, we will be back to see Dan for our next vehicle ch Excellent service fron Dan, very professional and easy to talk to. Delivery went without a hitch, we will be back to see Dan for our next vehicle cheers Bob and Mandy More

Dilawri is a dealership that looked after me Every once in a while, a manufacturer turns out a lemon. Such was my case with a 2013 Ram. Dilawri made it right!! Instead of endless headaches thr Every once in a while, a manufacturer turns out a lemon. Such was my case with a 2013 Ram. Dilawri made it right!! Instead of endless headaches through Chrysler Warranty, they helped me into a brand new 2014 Ram without changing the price or warranty options. Now I have a new truck and zero headaches!! This is something I've never heard of before. Dilawri made me a lifetime customer. Thanks Dan O!! More