Dilawri Dodge Chrysler Jeep Ram

This service department is shockingly dishonest. They have flat out lied about the work that was needed on my vehicle and subsequently the work that was done. I have doubts that they have completed They have flat out lied about the work that was needed on my vehicle and subsequently the work that was done. I have doubts that they have completed all the work that I have paid for and will have my vehicle reviewed by another verified technician to confirm my suspicion and will be back here to report the findings. Beware. More

Do your homework, service is nonexistent, FCA Canada will not look after you! You are on your own if you need Chrysler to look after you and be aware they are the only car manufacturer that has pulled out of not look after you! You are on your own if you need Chrysler to look after you and be aware they are the only car manufacturer that has pulled out of the consumer protection agency for cars. Should tell you something! Buy a truck that stands behind their product, should have bought a Chevy. More

Take your money elsewhere! They sold me a BRAND NEW Ram, loved the vehicle, however 7 months later I find out it has $25k+ in damages recorded against it on Carfax. The entri They sold me a BRAND NEW Ram, loved the vehicle, however 7 months later I find out it has $25k+ in damages recorded against it on Carfax. The entries were never disclosed to me during the buying process, I'd never have bought the vehicle if they had been. I went to the dealership to seek a resolution and all I was told was "we'll see you in court". Take your money elsewhere, don't do business with these people. More

Service and parts department are blatantly dishonest and fraudulent. Charging for the wrong parts and even not installing them. fraudulent. Charging for the wrong parts and even not installing them. More

Do not buy here. Sales Mngr approved price on Renegade Bought a train ticket to go buy it then he changed the price. Sleazy liar Never deal here Sales Mngr approved price on Renegade Bought a train ticket to go buy it then he changed the price. Sleazy liar Never deal here More

Worst dealership I have ever done business with. After not being able to deliver the vehicle I was to buy, I still cannot get my deposit back. Called and emailed a number of their managers and sale After not being able to deliver the vehicle I was to buy, I still cannot get my deposit back. Called and emailed a number of their managers and sales rep. on several occasions but to no avail after two months. Extremely frustrating to have to resort to the small claims court to get my money back. Buyer beware! More

Poor communication, organization and after sale responsiveness. Once sale is made they don’t care. responsiveness. Once sale is made they don’t care. More

Best experience buying a car i have had ever. Sales staff and service , very nice and caring. Thank you again. Gerry Sales staff and service , very nice and caring. Thank you again. Gerry More

Look for Edgar: Edgar was extremely professional, helpful and responsive. Replied to my many messages promptly and kept all his promises. I will buy all my cars from him. helpful and responsive. Replied to my many messages promptly and kept all his promises. I will buy all my cars from him. More

Put a deposit on a vehicle…was working out details on extended warranty…then they notified me that the vehicle was no longer for sale…no explanation at all..then they said I had to wait for my deposit to extended warranty…then they notified me that the vehicle was no longer for sale…no explanation at all..then they said I had to wait for my deposit to come in the mail..even though I paid with a visa….very unprofessional…I have never experienced this type of service before..beware!!! More