Derrick Dodge
Edmonton, AB
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513 Reviews of Derrick Dodge
Paul was great! Brought van back for block heater and pick up tires there was so much bickering between employees there because of a loaner till my van was ready wa Brought van back for block heater and pick up tires there was so much bickering between employees there because of a loaner till my van was ready was so unprofessional it was sad! And Danny thanks for sway ( hat?) That I didn't get 👍 More
A huge thank you to Josh, Danny, and Dave for their outstanding customer service. They were professional, friendly, patient, and made sure all my questions were answered. I truly felt valued as a custo outstanding customer service. They were professional, friendly, patient, and made sure all my questions were answered. I truly felt valued as a customer and never felt pressured throughout the process. I absolutely love my new Durango and am so grateful for the amazing experience. Thank you, Josh, Danny, and Dave, for going above and beyond and making my new-car purchase such a memorable one! Highly recommend! More
This is the most unpleasant purchase of a vehicle I have ever had. I purchased my new 2026 Grand Caravan with extended warranty. Within days of the purchase I had second thoughts about the purchase of the ever had. I purchased my new 2026 Grand Caravan with extended warranty. Within days of the purchase I had second thoughts about the purchase of the extended warranty and requested a full refund for $6426. In about a week David (Finance Manager) finally got back to me and told me he cancelled the warranty and the refund would be put against my loan. It's been almost 3 months now and I still haven't got my money back! After a couple months of me inquiring with a couple emails about the process, David has stopped communicating with me. This is very unprofessional. I have now contacted FCA and an agent there said they would look into the matter. It's been over a week now and still waiting for results. It's amazing how they can take your money instantly, but to get your money back...... More
My salesman Michal and the staff at Derrick were very easy to deal with for my trade and helped me get into the right vehicle for the right price! easy to deal with for my trade and helped me get into the right vehicle for the right price! More


