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Dearborn Ford

Kamloops, BC

4.9
291 Reviews
Call Dealership (250) 372-7101
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2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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291 Reviews of Dearborn Ford

August 07, 2025

Great customer service in the service department Friendly staff, prompt service and issues explained thougherly More

by Marcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Hey Marcel! Thank you! It really means a lot to hear that our team took great care of you during your visit. We’re so glad you had a good experience! 😊 – Nels Kelly, General Manager

August 05, 2025

From my salesman to the business manager to my finance manager, everyone was so knowledgeable and willing to help me find the right vehicle for me and make the deal work. Very friendly atmosphere and I wa More

by pittielover77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Marshall, Brock Ducross, Kaleena Harder
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Hi Pittie! Thank you for the 5 star review and for acknowledging our staff for their outstanding customer service. We’re delighted to hear that. We look forward to serving you again in the future! :) - Nels Kelly, General Manager

August 04, 2025

Staff is very friendly even when incredibly busy but definitely seemed under staffed that day More

by rmcdonnell07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown male and female
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Thank you for the 5‑star review. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience.:)– Nels Kelly, General Manager

August 01, 2025

Very helpful service rep and they did a good job with steering alignment and got me a last minute rental More

by ryancheyne89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Ryan! It really means a lot to hear that our team took great care of you during your visit. We’re so glad you had a good experience! 😊 – Nels Kelly, General Manager

July 28, 2025

Great customer service, fixed issue same day, had vehicle back next day, just had to wait for windshield to arrive, overall 5 stars More

by seppomlind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christi
Report | Print
Feb 11, 2026 -

Dearborn Ford responded

Hi Seppo! It means a lot to hear that our team provided you with great care during your service visit 😊 - Nels Kelly, General Manager

July 21, 2025

Everyone in the service department are very knowledgeable mechanics were excellent a total awesome experience More

by grandpan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Report | Print
Feb 11, 2026 -

Dearborn Ford responded

Hi there! Thank you for the 5 star review and for acknowledging our staff for their outstanding customer service. We’re delighted to hear that. We look forward to serving you again in the future! :) - Nels Kelly, General Manager

July 18, 2025

Brianna was amazing and even gave the kiddos a swag bag :) Highly recommend just for Brianna!! :) More

by sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Feb 14, 2026 -

Dearborn Ford responded

Thank you, Sierra for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

July 15, 2025

I was treated excellent and I 💯 liked that they came and picked me up when it was convenient for me so I didn’t have to organize someone to drop me off More

by Chebleia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christi
Report | Print
Feb 14, 2026 -

Dearborn Ford responded

Hi Chebleia! Thank you for the 5-star review and kind words. Our team is committed to providing excellent customer service experience:) -Nels Kelly, General Manager

July 15, 2025

Service writer was extremely friendly and helpful my truck was done in good time and everything was done well More

by sa-burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Report | Print
Feb 14, 2026 -

Dearborn Ford responded

Hey Sa-burke! It really means a lot to hear that our team provided you with great care during your service visit. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊 – Nels Kelly, General Manager

July 05, 2025

Quick courteous service every time. Staff are always pleasant and waiting room is very comfortable. More

by jccm7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Report | Print
Feb 14, 2026 -

Dearborn Ford responded

Thank you, JC for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

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