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Davis Chevrolet

Airdrie, AB

4.7
853 Reviews
Call Dealership (403) 948-6909
View Awards

149 East Lake Crescent N.E.

Airdrie, AB

T4A 2H7

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853 Reviews of Davis Chevrolet

January 28, 2021

Did not fix my issue and found other issues that they did not bring to att said they fixed my auto hi beam not the case did a big inspection but my lain collision and Soto high beam not working what else did More

by w_harder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Calhoun
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Feb 02, 2021 -

Davis Chevrolet responded

Hello, On behalf of our entire team, we want to apologize that your service went this way. We know that it is extremely frustrating when an issue is unresolved. We want to assist, and make it a priority to get these issues resolved. By looking at your file, I see we have parts on order for a separate issue. When the vehicle returns, we will ensure that we make this our top priority to correct. Alternatively, if you would like to bring the vehicle back sooner, we would be happy to do so as well. I will also personally ensure that the inspection you paid for is redone, at no cost to ensure it was done correctly, and to restore your confidence in the service. Please do not hesitate to reach out directly at 403-948-6909 EXT 3344, or at bhigginson@davischev.com to discuss any further details. Respectfully, Brandon Higginson Service Manager

January 13, 2021

The dealership is wonderful. But every time I take my vehicle in for recalls or even an oil change. Something else is ALWAYS brought to my attention that is going to cost me more money. I’m sorry but it’ More

by trishadams58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Have no idea who worked on my car
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Jan 13, 2021 -

Davis Chevrolet responded

Thank you for positive review! We are glad that we were able to provide a wonderful service. We always strive to provide a thorough and transparent service. Part of that service is to ensure our customers are advised of any repairs found, or if there is any maintenance due. We don't intend to be annoying, just want to ensure you are aware of all items for your vehicle. We do apologize if this is how it came across. Our goal is only to advise in a stress free way. Once again, thank you so much for the review and your business; we truly value both. We hope to see you again in the future!

January 08, 2021

Mark is always there when you need to discuss options, and is very honest and reliable. He has lots of tenure, and I've had such a great experience and would be glad to do business in the future! More

by Brandon Bailey
Recommend Dealer
Yes
Employees Worked With
Markus Trussler
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Mar 29, 2021 -

Davis Chevrolet responded

Thank you for taking the time to share your experience with us!

January 01, 2021

Davis Chevrolet in Airdrie performed an exceptional job with warranty work required on my truck. They repaired what Olds Hildebrand could not. I will definitely be returning to Davis Chevrolet for all of m More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician 5334 - 5 stars , Adam Fell, Jacqueline Wood
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Mar 29, 2021 -

Davis Chevrolet responded

Hi Julie, thank you so much for your business! We hope to continue to serve you in the future, do not hesitate to reach out with any questions or concerns :)

December 25, 2020

Davis Chevrolet were great! Quality & speedy , service. Couldn’t be happier with the experience. Thank you for getting me in so quickly and. I will be back More

by Farnio74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Calhoun
Report | Print
December 17, 2020

Very disappointed with recent service experience at Davis Chev Airdrie. Charged for 2.6 hours of labor even though the time between phone calls from my approval to go ahead and do the work to being told my v More

by jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Higginson, Lisa Calhoun
Report | Print
Dec 18, 2020 -

Davis Chevrolet responded

Hello, On behalf of our entire team, we apologize you left disappointed from your last service. Based on the comments, we would like the opportunity to look into this further. Transparency and integrity are our highest priority, and we want to ensure that this is maintained. All of our labour times for repairs are based of an accredited universal labour time guide, to ensure our times are consistent with that of the others in the industry. The other factor may be diagnosis time, which would have been completed prior to your approval call. That being said, clear communication of these processes and reasons is vital to being transparent, and that is where we failed in this case. We would like to review further, but will require some information form you in order to access your file within our system. You can reach out to me privately at my email at bhigginson@davischev.com.

December 11, 2020

Great guy to deal with bought several vehicles from him, stands by his word and he does what he says , no nonsense guy who gets it done for you More

by Nitramw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Caplette
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December 02, 2020

Service was very good got in on time service was for a recall was a quick fix and was out on less than 1 hour very good service thank you More

by Robert wood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlee Reddick
Report | Print
November 30, 2020

Chevy Davis replaced the timing chain and the two vacuum seals on my car. They did an excellent job and the staff was very pleasant!! More

by learning4eternity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda MacDonald, Lisa Calhoun
Report | Print
November 27, 2020

Took truck in after the check engine light activated. They diagnosed and solved the problem. Excellent job. They unfortunately did not have the part required in stock and informed me late in the day th More

by gkinney814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Wood
Report | Print
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