Dartmouth Chrysler Jeep Dodge

Purchased a certified pre owned promaster. Drove 5 1/2 hours away from the dealer had a tire issue. After a couple of trips to my local dealer I had that some what resolved. Ordered approximat Drove 5 1/2 hours away from the dealer had a tire issue. After a couple of trips to my local dealer I had that some what resolved. Ordered approximately $9000 worth of racking and had it installed, 2 days into actually using the van for work I started having an issue with the van starting , I had to have it towed to my local dealer. After a few more trips to the dealer it would not start any more. My local dealer told me at that point that there was record of the problem that Dartmouth dodge would have known about it. When I called Dartmouth dodge to see if anything could be done to help me out the gentleman I was speaking to was rude and wouldn’t even give me his whole name. His response was to take it back to them and he would give me back my money minus the taxes , they told me to just remove my new racking (at my own cost which was ordered to fit that van) and it would be my responsibility for the tow truck to take it back to them , which is approximately 5 1/2 hours away. The van is working now but it sat at my local dealership Colburn Chrysler for almost 2 months while they did diagnostics and ordered parts. I am very frustrated with Dartmouth dodge. They should have never sold that van with it having an issue. Having a van tied up like that severely hurt my small business which they couldn’t have cared less about. Further more I don’t even know why I received this survey as I did not have any work done there. More

I had the best customer service offered to me and that is all thank you to Kevin Peter. Kevin went out of his way from day 1. Kevin always tries to help out his customers even if it's just to go get someone all thank you to Kevin Peter. Kevin went out of his way from day 1. Kevin always tries to help out his customers even if it's just to go get someone to answer a question. You can always count on his wonderful smile gental kind heart without him I would have never came to this place. Andy the mechanic went out of his way to hook up a computer to my jeep to ease my mind. Andy is the best mechanic there always there for me and made me feel like I was important. Between Kevin and Andy I couldn't of had a better experience with them keeping me updated on the progress of my vehicle to always making sure they explain all what was going on with my jeep. Kevin went out of his way to make sure I was not without a vehicle for the 2 weeks it took to figure out what was going on with her. I can not express how much these two have helped me in the last month thank you always and I'll never forget how incredible these two are to me every time I showed up. More

Great oil change service staff very friendly and helpful very quick time in and out very quick time in and out More

Everyone is courteous, knowledgeable, prompt and friendly. You are in and out quickly in the express friendly. You are in and out quickly in the express More

Great people in sales and service! Luv the express service for a no appt. Oil change and tire rotation! A little disappointed in that they don’t have nitrogen fill for tire air press Luv the express service for a no appt. Oil change and tire rotation! A little disappointed in that they don’t have nitrogen fill for tire air pressure rebalancing with the tire rotation. Factory specs call for it! Come on guys…. More

Great place great people to deal with and they make sure you’re happy before you leave I recommend them to anyone. Now let’s just hope the 2016 jeep Cherokee Trailhawk gives me good luck and no troubles. lo you’re happy before you leave I recommend them to anyone. Now let’s just hope the 2016 jeep Cherokee Trailhawk gives me good luck and no troubles. lol More

Fast service, professionally performed, in and out very quickly. Did y everything that I requested, changed oil and filter, rotated the tires, filled up the windshield washer antifreeze, adjusted the tire quickly. Did y everything that I requested, changed oil and filter, rotated the tires, filled up the windshield washer antifreeze, adjusted the tire pressure and torqued wheel studs to proper settings. More