
Dartmouth Chrysler Jeep Dodge
Dartmouth, NS
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What customer service!!!!!! Ok stood in the dealership for over an hour. Not one truck looked at. Dealer did not know ANYTHING. I will never go back to this dealership. $60 Ok stood in the dealership for over an hour. Not one truck looked at. Dealer did not know ANYTHING. I will never go back to this dealership. $60k in my pocket to spend, no interest...... More
Just a Tire Change...but Thank you Had an appointment to get my winter tires changed out for all seasons, they needed to be put on rims, Dartmouth Dodge had my van at 8:40 and I was all Had an appointment to get my winter tires changed out for all seasons, they needed to be put on rims, Dartmouth Dodge had my van at 8:40 and I was all done returned to me by 10:15; with my tires stored at their facility. I didn't wait at the garage, instead got the shuttle to work both times, the shuttle was super fast and I didn't wait more then 5 mins for pickup. Everyone was super, thanks very much. More
Wow We were shown a car that we had no interest in to begin. We had requested to see a particular model which was quickly dismissed. After viewing the fir We were shown a car that we had no interest in to begin. We had requested to see a particular model which was quickly dismissed. After viewing the first model which was used, we took some time to think about it. After some research, the used model that was shown to us was more costly than that of its brand new counterpart. After mentioning the price difference to the dealership, they revealed there was an "error" in pricing. Although the dealership admitted to their own error, they were unwilling to adjust the price accordingly. After this first encounter, we noticed that the sales representative was very keen on pointing us toward the more expensive models. He was also very adamant on upselling features that we had no interest in. As with many other people purchasing a vehicle, we had a few priorities in the vehicle we wanted. The sales representative was also very dismissive of these priorities and instead, attempted to sell us a vehicle that was improperly priced and unsuited for our needs. Needless to say, we fought our way through the buying process. When we finally pointed out the vehicle we wanted (without being shown by the sales representative) we recieved some resistance. The sales representative seemed to be hung up on a lack of features compared to the used model with extensive features. Although we did not have a particular colour in mind, we had noted a few prior vehicles that we found attractive. When we came across the red model we liked, the representative noted that it was not the previous colours we looked at. Although this was not an issue before, it seemed to cause confusion for the sales representative. P In conclusion, we took away some very valuable lessons about purchasing from a dealership. Final price does not in fact mean final price at all. We would reccomend purchasing your vehicle elsewhere if you are looking for accurate and fair prices. More
Great to deal with! All employees that i dealt with were very nice and accommodating. They made me feel that my business was important and treated me like a ongoing custo All employees that i dealt with were very nice and accommodating. They made me feel that my business was important and treated me like a ongoing customer as opposed to a one time sale. I will certainly be back to purchase in the future. More
Work hard for the customer! From the time Wayne held the door to welcome us; to the time he put the keys in our hands; we received the best care! He spoke our language and mad From the time Wayne held the door to welcome us; to the time he put the keys in our hands; we received the best care! He spoke our language and made us feel like we were spending time with friend and mentor. He delivered some wit too and kept things real. Wayne went out of his way to ensure he was exceeding our expectations ! Arlene made the sale work smoothly for us. She welcomed our questions and provided accurate, diligent answers. When discussing the numbers and fine print with Arlene (where the subject matter cam be dry and tedious); not once did we feel overwhelmed or even bored with the content. Her positivity and friendly environment added to the excitement that goes along with owning a new vechicle. Thank you Arlene :) More
Very helpfull Traded in my ram 1500 went back to a Jeep, Mike Sutherland and the gang were awesome to deal with very helpfull and I got exactly the deal I was looki Traded in my ram 1500 went back to a Jeep, Mike Sutherland and the gang were awesome to deal with very helpfull and I got exactly the deal I was looking for. More
An Amazing Experience Dartmouth Dodge has taken the stress and stigma out of buying a car. I had not purchased a vehicle in over 10 years, and my experience with Dartmouth Dartmouth Dodge has taken the stress and stigma out of buying a car. I had not purchased a vehicle in over 10 years, and my experience with Dartmouth Dodge was truly very pleasant. They made the purchase of a new vehicle exciting and fun and not stressful. Wayne Cobb was very easy to talk to and deal with. He understood my needs and wants from a vehicle and placed me in a Jeep that I LOVE! Wayne was very patient and understanding and went above and beyond to help me. Stacey Thompson is an angel, she is so wonderful and understanding to a person’s financial history and really goes the extra mile to ensure you get into your dream car. I would highly recommend Wayne and Stacey and the whole Dartmouth Dodge team, to any of my friends looking for a vehicle. Thank You I am loving my new Jeep! SM More
Great Service My first time shopping at Dartmouth Dodge/Jeep was a great experience. Wayne Cobb was a pleasure to deal with -- friendly, honest and professional. My first time shopping at Dartmouth Dodge/Jeep was a great experience. Wayne Cobb was a pleasure to deal with -- friendly, honest and professional. I would definitely recommend dealing with Wayne and Arlene at this dealership. Enjoying my new Jeep Compass! More
Excellent experience, We truly had a great experience. The best experience we have ever had. The staff was very friendly and welcoming. I would definitely recommend this de We truly had a great experience. The best experience we have ever had. The staff was very friendly and welcoming. I would definitely recommend this dealer. More
Excellent Experience and Service! First time shopping at Dartmouth Dodge/Jeep and I'll be sure to go back again! Wayne Cobb was excellent straight out the gate! Very Personable and ver First time shopping at Dartmouth Dodge/Jeep and I'll be sure to go back again! Wayne Cobb was excellent straight out the gate! Very Personable and very knowledgeable!!! He worked to ensure I was happy with my trade in and I'm beyond happy with my New Jeep!! Couldn't ask for a better experience! More