
Dartmouth Chrysler Jeep Dodge
Dartmouth, NS
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New Ram and poor customer service. Lies lies lies From start to finish my wife and I had an excellent experience. We knew what we wanted and left with just that. John went above and beyond to get the From start to finish my wife and I had an excellent experience. We knew what we wanted and left with just that. John went above and beyond to get the numbers to where we both were happy. Arlene took care of the rest. We sadly left our '14 Ram with them and drove off with our new '17 black express wearing my new Ram hat. My only regret is that I should have had a sandwich at their snack bar. Edit Once they have your money, they lose the customer service. They don’t stand behind their quotes. I submitted another review on the parts department. I won’t give them another dime. Pitiful More
service dept employees were caught in a lie Anne, wonderful lady. Mike lies and has Jerry Orser impersonate a manager to coverup Mike's mistake with a quote. Mike quoted me $1295.35 out the door Anne, wonderful lady. Mike lies and has Jerry Orser impersonate a manager to coverup Mike's mistake with a quote. Mike quoted me $1295.35 out the door for a set of tires installed balanced taxes and levy fees for my Ram express that I bought from DDodge last year .He supplied me with the quote file number for when I came in to purchase them. A couple of weeks later I make the appt and verify the price again. Now it is $1505. Mike said that he could not help with his error. I asked to speak with his manager. Jerry Orser introduces himself as the parts manager and takes over. He said that it was someones mistake but that he was not going to help. I said it was Mike's mistake and that they should honor the quote. I asked to speak with his boss and he said that it is Bill the parts manager. I said I thought you were the parts manager. Jerry denied saying that even though he took the call from Mike when I asked to speak to the manager. Mike screwed up and Jerry tried to cover it up and this resulted in me buying my tires elsewhere. Glenn Nicholson tried to retain me as a future customer by I'm assuming lowering the price but with me, 1 strike you're out when it comes to dealing with deceitful people. Dartmouth Dodge, It's staff like that that will and have an effect on your customer retention. More
Upgrade Thanks to Mike Sutherland for helping us to upgrade to a brand new Dodge ram. Met Mike when a deer took out my favorite Jeep liberty. Been driving Jee Thanks to Mike Sutherland for helping us to upgrade to a brand new Dodge ram. Met Mike when a deer took out my favorite Jeep liberty. Been driving Jeep's for many years but the design changes made finding a new one difficult but settled on a patriot. Finding what I wanted was a little difficult for Mike but he came through with my requests. However, I didn't enjoy driving my Jeep after a couple of years so when I heard an advertisement on the radio regarding Dodge upgrade I decided a new ram worked for both myself and my husband. So we hunted Mike down and found him at a new dealership. Again, we were pleased with his guidance throughout this process and we are very happy with our new purchase. Thanks Mike!! More
Purchased a 2018 Dodge Ram. Dan was super easy to deal with. Super fast at answering any questions, and if he didn’t know the answer he was super fast at finding out the answer. Dan was super easy to deal with. Super fast at answering any questions, and if he didn’t know the answer he was super fast at finding out the answer. Lots of options, and knowledgeable on the different options available. Friendly environment! More
Excellent sales rep Dan went above and beyond to find the perfect van for my families needs with all the features we were looking for. Thank you so much Dan went above and beyond to find the perfect van for my families needs with all the features we were looking for. Thank you so much More
Great Experience We had a great experience dealing with Mike Sutherland and Christa Gillard. They were very helpful to help with the purchase of our Jeep Cherokee. I We had a great experience dealing with Mike Sutherland and Christa Gillard. They were very helpful to help with the purchase of our Jeep Cherokee. I would recommend your dealership to others. Overall a great experience. More
Jeep Wrangler sport 2018 The team at this dealership is second to none. Helpful, knowledgeable & no pressure. My sales guy Dan Murphy is awesome. They have a good inventory, l The team at this dealership is second to none. Helpful, knowledgeable & no pressure. My sales guy Dan Murphy is awesome. They have a good inventory, lots to choose from. Take your time & ship the lot. More
Great experience We had a wonderful experience dealing with Greg Collins and Christa Gillard. They were extremely knowledgeable, helpful and friendly in the way they p We had a wonderful experience dealing with Greg Collins and Christa Gillard. They were extremely knowledgeable, helpful and friendly in the way they promptly responded to our questions and requests. Very impressed with how fast Greg made arrangements and had the Jeep delivered to Dartmouth from Cape Breton. More
It was excellent Dan was very good at what he does, he definitely was excellent. I would 100% recommend him to others. Everyone was very kind and very helpful. Overall Dan was very good at what he does, he definitely was excellent. I would 100% recommend him to others. Everyone was very kind and very helpful. Overall I had a great experience at Dartmouth Dodge. More
overall i had a good experience. gave this rating because Dan Murphy was very helpful in finding us a good fit for our needs. we are very happy with our new Jeep Cherokee. gave this rating because Dan Murphy was very helpful in finding us a good fit for our needs. we are very happy with our new Jeep Cherokee. More