Dartmouth Chrysler Jeep Dodge

Express lane is very convenient. Staff are professional and always provide excellent service in a timely manner Staff are professional and always provide excellent service in a timely manner More

Service after the sale is key. The service department goes the extra mile and that’s what earns my loyalty The service department goes the extra mile and that’s what earns my loyalty More

Dropped off vehicle at 8am for my appt that I booked 2. 5 weeks prior. Started calling at 1230 for updates, kept getting pushed to a reception desk vm.I Still haven't gotten called back from her.lol... I re 5 weeks prior. Started calling at 1230 for updates, kept getting pushed to a reception desk vm.I Still haven't gotten called back from her.lol... I received call from service desk just before 2pm, telling me my issues. I arrived at shop at 430 to pick up after they fixed the issues, they just got paperwork saying its finished. Got out and 445pm. The work was done properly, the communication was awful. I still haven't figured out how my vehicle was the last completed??? I have more warranty parts coming , we will see how that goes next visit-stay tuned. More

Quality work, explains what has to be done and approximately the cost and gets the repairs done as quickly as possible. Always courteous and helpful for the customer approximately the cost and gets the repairs done as quickly as possible. Always courteous and helpful for the customer More

It is impossible to get satisfactory service at this dealership. It has been costly. Disappointed dealership. It has been costly. Disappointed More

Seven months to fix a squeak in the steering wheel is unacceptable. Numerous new parts were defective. Many trips to the dealership to try to figure out what was wrong. In the end no one really confirmed unacceptable. Numerous new parts were defective. Many trips to the dealership to try to figure out what was wrong. In the end no one really confirmed what the problem was. More

Service dept go out of their way to help and service. Beyond any other local service dept. Beyond any other local service dept. More

Terrible experience purchasing my vehicle, poor service, had to inform the sales person that everything was not a go because we did not have a temporary sticker. Also had trouble with the loan payments, the had to inform the sales person that everything was not a go because we did not have a temporary sticker. Also had trouble with the loan payments, they quoted us with higher payments than we expected. Went home and figured it out for ourselves, and the figures were much higher than they should have been. We had to wait a month to have the fog lights fixed! Also getting a recall, we were told they did not have the part in stock to fix the problem. We waited for a call from, but no call. In the meantime, we get a second urgent recall. I read the reason for the recalls to find both were software updates. Still trying to set up apps., it was not easy! By a stroke of luck I made it through the service department and a lady booked me an appointment. Finally, what a journey! When we arrived, we told them the "start/stop" feature stopped working. We spent just about all day waiting for our car to be done. They fixed the recalls, but the start/stop needed a part and would take 2 weeks to come in. Because we needed another appt, I asked a guy how I could get an appt. He gave me his card with his personal cell and told me to call and leave a message and he would call back. True to his word. I called because I did not get a call and already it was close to 3 weeks. He called me back and informed me the part was in so booked the appt. The next week, midweek, I get a call saying the part was in and they wanted to book an appt. I advised that I already took care of the appt, but I was curious as to when the part came. She went to look and told me it had come in 12 days ago. I couldn't believe the poor service once again. So, the only people I have any respect for is the lady and gentleman in the service department. More

The whole experience was very uncomplicated unlike most transactions today! I actually enjoyed the process, was waiting for the usual hiccups but they didnt happen! transactions today! I actually enjoyed the process, was waiting for the usual hiccups but they didnt happen! More

I suspect everyone hates taking their vehicle for service as it is more expense. That said, I only take my vehicle to Dartmouth Dodge because I fully trust that service advisor Tom MacPhee will ensure only as it is more expense. That said, I only take my vehicle to Dartmouth Dodge because I fully trust that service advisor Tom MacPhee will ensure only what is necessary will be done to my vehicle. More