Dartmouth Chrysler Jeep Dodge
Dartmouth, NS
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Got my truck in for repair for a recurring issue that they have “fixed” 6 times already, after purchasing the vehicle from them. They “diagnosed” it and informed me that the dash harness on the truck nee they have “fixed” 6 times already, after purchasing the vehicle from them. They “diagnosed” it and informed me that the dash harness on the truck needs to be replaced and that it’s not covered under warranty even though they claim to have replaced it before. I took it to my regular mechanic after disassembling the dash he informed me that the harness was perfectly fine and the entire issue was caused by the heated seat module that went bad, I’ve tried calling them multiple times but no one is answering an now I’m planning to go there on Monday to see how they would like to resolve this but I absolutely do not recommend working with them. More
Amazing service advisors… booking an appointment was easy, they send out service reminder notices, my vehicle went in on time, they were thorough, fast and amazingly friendly. By far one of the best ser easy, they send out service reminder notices, my vehicle went in on time, they were thorough, fast and amazingly friendly. By far one of the best service experiences I have had! Highly recommend. More
Well I purchased my first car from dartmouth chrysler the service they give me was top notch especially Michael Adderley keep me informed right too the day I pick up the car If you're in the market for new service they give me was top notch especially Michael Adderley keep me informed right too the day I pick up the car If you're in the market for new wheels reach out to Michael More
From the first min until the last Vic and Ryan were great! They definitely know how to welcome people and make them feel supported in their new purchase! Great job great! They definitely know how to welcome people and make them feel supported in their new purchase! Great job More
Dropped my vehicle off at 930am. I had to call dealer at 330pm to get status of my 2 work orders.the vehicle had sat all day - not a thing was done. I waited a month for this appoint I had to call dealer at 330pm to get status of my 2 work orders.the vehicle had sat all day - not a thing was done. I waited a month for this appointment More
The level of customer service was completely unacceptable. I received no updates on my vehicle whatsoever. I had to go online seven separate times requesting a callback, and not once did anyone unacceptable. I received no updates on my vehicle whatsoever. I had to go online seven separate times requesting a callback, and not once did anyone follow through. On top of that, I called three times and couldn’t even get someone to answer the phone. For a $100,000 vehicle purchase, this lack of communication and accountability is extremely disappointing. To make matters worse, we brought in an electric vehicle, yet were given a loaner that required gas and were expected to cover the fuel costs. That is completely unreasonable and should never have been expected under the circumstances. Additionally, our vehicle was returned to us only partially charged, which further reflects the lack of attention to detail and customer care. The only exception was Karen in finance, who was the only person willing to help and actually get any response regarding our vehicle. She also committed during the purchase to providing a loaner vehicle, which was one of the few aspects of this experience that met expectations More


































