Dartmouth Chrysler Jeep Dodge
Dartmouth, NS
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Booked appointment to diagnose problem on my vehicle over the phone. Took it in on scheduled date and time as planned. They found the problem took few hrs but provided an uber to get me back to workplace. On the phone. Took it in on scheduled date and time as planned. They found the problem took few hrs but provided an uber to get me back to workplace. Once the part arrived i was notified and booked in for the repair. Found service staff to be knowledgeable and friendly actually took a few mins to update me on the repair and estimated time to complete . More
Recent warranty work. Poor communication. Be advised when you book an appointment is just for a service advisor. Your vehicle may sit for a day or two before it gets looke Poor communication. Be advised when you book an appointment is just for a service advisor. Your vehicle may sit for a day or two before it gets looked at. More
The truck is great and not disappointed as of yet Which I hope not Even waiting the extra week or so till it arrived All thow being miss informed several times on the arrival by the manage and expecting I hope not Even waiting the extra week or so till it arrived All thow being miss informed several times on the arrival by the manage and expecting a call to let me know Which only came after I texted the financial advisor She was very nice and tried to keep me in the loop But all in all The sales manager I do appreciate that when we talked about this situation and his name I believe was Brian He mentioned a gift I’m so glad it was ear pods That I will never use If you want my opinion You should call I totally understand it’s a business But it was my business with out any effort from you guys other than getting a truck that was paid for before it was even taken from a lot I said I wanted Signed days before And you received the money even before You could give me a date on when it would be in my possession All so The sales person I felt with Nice and all but he has to learn a big lesson When someone walks in and say I’ll take that truck He needs to be more great full not look at is as a gift Cause I’m not going to recommend him just on that He called once three days after I purchased And it was a week later I received And he helped but it seemed like I was a bother And couldn’t wait for me to leave More
Unsatisfied with the lack of service I received with my appointment. Book an appointment for 8 am, called 3 times for an update. Could not talk to a service advisor. Received a call at 4pm and was told tha appointment. Book an appointment for 8 am, called 3 times for an update. Could not talk to a service advisor. Received a call at 4pm and was told that my truck didn’t even get looked at. Very poor customer service. More
Had a wheel bearing failed. Took a senior mechanic to pin point the problem after replacing drivers side and ended up being the right side. Had no bearings in stock, so I was of Took a senior mechanic to pin point the problem after replacing drivers side and ended up being the right side. Had no bearings in stock, so I was offered a rental covered by Dartmouth Dodge that was very helpful for transportaion. More
Timely, professional, with helpful feedback. Technician was very knowledgeable and provided sound advice of what to do and way forward if issue happens again. Issue could not be resolved as ther Technician was very knowledgeable and provided sound advice of what to do and way forward if issue happens again. Issue could not be resolved as there were no error codes present after diagnostics. More
The sales person was good. Picked up truck on Friday left for Ontario on Saturday got to Chatham Picked up a trailer filled the gas tank and found the gas tank hanging off the Picked up truck on Friday left for Ontario on Saturday got to Chatham Picked up a trailer filled the gas tank and found the gas tank hanging off the truck should do a much better safty check. More





























