Dams Ford Lincoln Sales Ltd
Surrey, BC
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135 Reviews of Dams Ford Lincoln Sales Ltd
I brought my ‘98 ford ranger to Dams Ford Lincoln in April for an inspection, because I wanted to know what I should have tuned up to keep it running nicely for as long as I can. I had scheduled this we April for an inspection, because I wanted to know what I should have tuned up to keep it running nicely for as long as I can. I had scheduled this weeks in advance, but they kept my truck for over 24 hours, which left me wondering if they were just too busy to properly perform the inspection. It was not a priority by any means. What really disappointed me, was what they reported back to me. I was told that my brake pads had approximately 50% remaining in the front and 25% remaining in the back. When my dad and I went to replace the brake pads about 3 weeks later, they looked almost new. That was a complete waste of our time, and it made me question the accuracy of the rest of the inspection. I was also told that essentially everything that could possibly be leaking on my truck, was leaking. That was not the case. I was given a long list of problems that did not match the actual condition of my vehicle. I paid approximately $400 for the inspection (including a miscellaneous charge), and I left feeling like I had been scammed.. not only out of the money, but also out of my time. I understand that older vehicles usually have problems. I have no issue being told when something needs to be repaired or replaced, that was the point of getting the inspection. What I do have an issue with is being given information about my vehicle that, based on what we subsequently found, I could not trust. About three months later, someone from Dams Ford Lincoln contacted me to ask about my experience. I explained how disappointed I was, including my concerns about the inspection and the money I felt I had wasted. I was told that someone higher up would be in touch with me about the situation. Nobody ever contacted me. If a customer takes the time to explain a serious concern and is told that someone will address it, it would be nice of someone to actually follow through with doing so. The cherry on top ~ after the inspection, the man at the front desk made a comment that was incredibly unprofessional and unnecessary. I was told, “If your truck was a horse, I’d take it around back and shoot it.” I will not be returning to Dams Ford Lincoln or recommending them to anyone after this ridiculous experience. More
They do not return call after you leave them a message . Very little knowledge of the vehicle. I left feeling that once they had the paperwork complete they were off to the next customer While they were Very little knowledge of the vehicle. I left feeling that once they had the paperwork complete they were off to the next customer While they were still showing us the functions of the truck More
They lied and told me we had a deal on a trade and then after I arrived they said the person who made the deal didnt have the authority and they wanted an additional $8000, they are liars who will say anyt after I arrived they said the person who made the deal didnt have the authority and they wanted an additional $8000, they are liars who will say anything to get u in the doors. If there was a choice for zero stars I would choose that More
Brought in a vehicle for recall. Waited all day to get a call to pick up. Tried for 2hr to find out if vehicle was ready. When I did get a someone they said they called me the day be Waited all day to get a call to pick up. Tried for 2hr to find out if vehicle was ready. When I did get a someone they said they called me the day before that car was ready. I said that’s hard to believe as I had just brought the car in today. Then they hung up on me. More
Terrible service! I purchased my 2026 Lincoln Corsair 1 month ago.. There was no charger so one was ordered. Had to go buy one and waited 3 weeks for the Lincoln charg I purchased my 2026 Lincoln Corsair 1 month ago.. There was no charger so one was ordered. Had to go buy one and waited 3 weeks for the Lincoln charger to arrive. 👎First time using the Lincoln charger and it xxxxs up my car! Went to the dealership, so nonchalant, didn’t offer a courtesy car or rental. How am I supposed to get to work? Said I had to contact Lincoln Canada to get the claim started, it’s been a week and I haven’t heard from ANYONE! I spent 80,000 on a car and this is the service I get? Think twice about giving them your business. They should be embarrassed, but they have my money so what do they care, More
This dealership goes above and beyond, they are truly amazing. The salesman we dealt with was Treven and I highly recommend him for many reasons. He's exceptionally intelligent and well informed on the amazing. The salesman we dealt with was Treven and I highly recommend him for many reasons. He's exceptionally intelligent and well informed on the products he sells.. His passion for truly helping folks shines brightly and his patience was welcomed. We felt like we were being helped by a caring family member and not a salesman we just met. As two senior women we knew we were in good hands. Another wonderful fellow Corey kept checking on us also and we were certainly appreciative for his conversation and compassion. Elizabeth was also so beautiful and our time with her was seamless. I will be recommending this sales team to everyone I know. I don't write alot of reviews but these folks deserve the praise. Thanks guys Lorrie and Bridie More
I can’t say enough great things about Kirt at Dams Ford Lincoln! From start to finish, the experience was exceptional. Kirt went above and beyond to make sure everything was smooth, stress-free, and actual Lincoln! From start to finish, the experience was exceptional. Kirt went above and beyond to make sure everything was smooth, stress-free, and actually enjoyable. His knowledge, professionalism, and genuine care truly set him apart. I am absolutely in love with my new Lincoln—it’s everything I hoped for and more. Kirt made sure every detail I was looking for was included and that nothing was overlooked. He took the time to walk me through all the details, answer every question, and ensure I felt completely confident and excited about my purchase. I never once felt rushed or pressured. The customer service was outstanding from beginning to end. If you’re looking for someone who truly listens and provides top-notch service, Kirt is your guy. Thank you, Kirt, and the team at Dams Ford Lincoln, for such an amazing experience! 🚗✨ More

