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Crown Toyota
Winnipeg, MB
342 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 342 reviews
July 16, 2012
At first, I was really intimidated to go car shopping because I don't really know much about cars. However, the process of buying a car went really smooth because Andriy was very friendly and great at li because I don't really know much about cars. However, the process of buying a car went really smooth because Andriy was very friendly and great at listening to exactly what we wanted in a car. He was very knowledgeable about the different features and patiently explained them to us. He stayed late 3 days in a row to help us purchase the car and at our request spoke with his managers to negotiate the price. Ji was just great at the delivery of the vehicle, super nice and explained everything very patiently and efficiently. Overall, very happy with the experience and would recommend this dealership. More
by mboparai88
Employees Worked With
Andriy Rudnyk
July 16, 2012
The overall experience was great! Zac was very patient with us in getting us a very reasonable price and Chris gave us a fair price for our trade in. Ji was very detailed in the delivery and had also the with us in getting us a very reasonable price and Chris gave us a fair price for our trade in. Ji was very detailed in the delivery and had also the patience in explaining the features of the vehicle. Though he had customers waiting, we didn't feel rushed to get the process done. Jackie also assisted us with the paperwork, only downside is during the discussion of the documents when we had questions, she had mentioned that she had "another customer waiting" when my pregnant wife was in the bathroom. I didn't appreciate that as buying a car is not just buying clothes that you can pay for in a day. We had waited patiently for our turn. More
by gdellota
July 13, 2012
Mike was a great salesperson to deal with. He was knowledgeable, pleasant, patient, and gave us a good deal for a car we were interested in. When we came back to pick up the car, Ji Yuan was the one knowledgeable, pleasant, patient, and gave us a good deal for a car we were interested in. When we came back to pick up the car, Ji Yuan was the one who provided us with very detailed explanation and instructions how to use our car. He was also really nice and patient. Our overall experience with Sunshine Toyota team was very good and we definitely will recommend them to our friends. More
by elenaelizarov
Employees Worked With
Mike Del Grosso
July 10, 2012
Zac, Jacqueline and Ji were very helpful and made the process of buying a new car flawless. I like that the sales persons are not pushing you to purchase a product you are not interested in, they explain process of buying a new car flawless. I like that the sales persons are not pushing you to purchase a product you are not interested in, they explain everything to the teeth, so you can make a sound decision. Great team! More
by eavogtlan
July 06, 2012
I decided to buyout the leased car when the lease was up. That was when the pain began. First, I did Manitoba government safety inspection in the service department. I found the price was not right since That was when the pain began. First, I did Manitoba government safety inspection in the service department. I found the price was not right since I checked the MPI website. MPI allows an inspection station charge maximum $55+GST for a safety inspection. But they charged extra shop supplies and PST. I asked Mr. John Reyes immediately but he denied. Then I called MPI and made sure the charge should be $55+GST. And I went back to the service department to ask my money back. They just sniffed at me. NO APOLOGIES AT ALL. Then with Ms. Kristin Dare to arrange for the buyout. At the first appointment, I gave her the certificate of inspection. And she said she would call me to tell me the final payment for buyout. But she never called me. Then I called her the day before the appointment. Surprisingly, she was even not aware of this and asked if I did safety inspection even though I did have given the dealer's copy to her at the first appointment. I went to the appointment next day, but I had to wait even though there were no customers in her offices. And she didn't have the paper work ready for my appointment. I think it is better to have the paper work ready for your customers' case before their appointments. NO explanation, no apologies, no greetings even! More
by chenjz_jz
Employees Worked With
John Reyes
June 29, 2012
The Team is great, but the sales technique that the sales rep and we have to go thru to get to a final solution is tiring and depressing. I mean the Sales person must go to the Sales Manager to arrange the rep and we have to go thru to get to a final solution is tiring and depressing. I mean the Sales person must go to the Sales Manager to arrange the final price. There's got to be a better way. It's the same way 30 years ago. It takes too long. More
by gmorier
Employees Worked With
Justine Walsh
June 25, 2012
We have been dealing with Sunshine Toyota since 1999 when we leased our first vehicle from them. We then bought a used Sienna from Sunshine, and have now just bought a new Prius C. Through the years we bel we leased our first vehicle from them. We then bought a used Sienna from Sunshine, and have now just bought a new Prius C. Through the years we believe that their customer service has improved, although it always has been good. This time around, our salesperson was very informative and communicative, updating us throughout our wait period for our new vehicle. Despite a slight wait when picking up our vehicle, the team at Sunshine Toyota has proven to be completely intent on making our experience in buying a new vehicle a painless and successful one. Thanks Sunshine Toyota! More
by annieallan
Employees Worked With
Young Zhou
June 03, 2012
In my experience, Sunshine Toyota is a car dealership that emphasizes quality, fairness and customer service. My wife and I wanted to replace our older Camry with a new Camry and we connected with Young that emphasizes quality, fairness and customer service. My wife and I wanted to replace our older Camry with a new Camry and we connected with Young Zhou, who was very cordial in accommodating our varying time schedule to visit the dealership and review the new Camry models. Young Zhou was very knowledgable about the different models and provided us with a comprehensive understanding of the similarities and differences among the models. We drove the prospective vehicles and Mr Zhou outlined the features of each. We had a lengthy and informative discussion with him about our needs and what model would best suit those needs. Young Zhou was very professional and helpful during our discussion, including our discussion on price for the vehicle we ultimately thought was best for us - the LXE V6. In the end both my wife and I think we have a high quality vehicle that will serve us well and we thank Young Zhou for his forbearance during our many questions, to which he always gave frank answers. His advice was from a technical perspective and not from a sell perspective. Many thanks. We intend to keep going back. More
by jamesgoho
Employees Worked With
Young Zhou
June 02, 2012
Great car, very friendly service, made the experience far less stressful then any other dealership we visited. The only dissatisfaction would be the extra charges tagged on at the end...security & extra whee less stressful then any other dealership we visited. The only dissatisfaction would be the extra charges tagged on at the end...security & extra wheel & tire insurance. They should be told up front, I'm still not sure if these are mandatory or the dealership just presents it that way. $450.00 for extra wheel insurance feels like a cash grab, there is no written info provided on the actual coverage and having been in Winnipeg for 10 years have never even had a flat tire..and that's what I pay MPI for. More
by henderbj
May 19, 2012
Everything was good, I'm really happy with the truck and the experience was a good one. I feel like I got a pretty good deal all in all. And I was surprised how easy it was. the experience was a good one. I feel like I got a pretty good deal all in all. And I was surprised how easy it was. More
by coreyzach86
