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Crown Toyota
Winnipeg, MB
338 Reviews
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Showing 338 reviews
July 06, 2012
I decided to buyout the leased car when the lease was up. That was when the pain began. First, I did Manitoba government safety inspection in the service department. I found the price was not right since That was when the pain began. First, I did Manitoba government safety inspection in the service department. I found the price was not right since I checked the MPI website. MPI allows an inspection station charge maximum $55+GST for a safety inspection. But they charged extra shop supplies and PST. I asked Mr. John Reyes immediately but he denied. Then I called MPI and made sure the charge should be $55+GST. And I went back to the service department to ask my money back. They just sniffed at me. NO APOLOGIES AT ALL. Then with Ms. Kristin Dare to arrange for the buyout. At the first appointment, I gave her the certificate of inspection. And she said she would call me to tell me the final payment for buyout. But she never called me. Then I called her the day before the appointment. Surprisingly, she was even not aware of this and asked if I did safety inspection even though I did have given the dealer's copy to her at the first appointment. I went to the appointment next day, but I had to wait even though there were no customers in her offices. And she didn't have the paper work ready for my appointment. I think it is better to have the paper work ready for your customers' case before their appointments. NO explanation, no apologies, no greetings even! More
by chenjz_jz
Employees Worked With
John Reyes
June 29, 2012
The Team is great, but the sales technique that the sales rep and we have to go thru to get to a final solution is tiring and depressing. I mean the Sales person must go to the Sales Manager to arrange the rep and we have to go thru to get to a final solution is tiring and depressing. I mean the Sales person must go to the Sales Manager to arrange the final price. There's got to be a better way. It's the same way 30 years ago. It takes too long. More
by gmorier
Employees Worked With
Justine Walsh
June 25, 2012
We have been dealing with Sunshine Toyota since 1999 when we leased our first vehicle from them. We then bought a used Sienna from Sunshine, and have now just bought a new Prius C. Through the years we bel we leased our first vehicle from them. We then bought a used Sienna from Sunshine, and have now just bought a new Prius C. Through the years we believe that their customer service has improved, although it always has been good. This time around, our salesperson was very informative and communicative, updating us throughout our wait period for our new vehicle. Despite a slight wait when picking up our vehicle, the team at Sunshine Toyota has proven to be completely intent on making our experience in buying a new vehicle a painless and successful one. Thanks Sunshine Toyota! More
by annieallan
Employees Worked With
Young Zhou
June 03, 2012
In my experience, Sunshine Toyota is a car dealership that emphasizes quality, fairness and customer service. My wife and I wanted to replace our older Camry with a new Camry and we connected with Young that emphasizes quality, fairness and customer service. My wife and I wanted to replace our older Camry with a new Camry and we connected with Young Zhou, who was very cordial in accommodating our varying time schedule to visit the dealership and review the new Camry models. Young Zhou was very knowledgable about the different models and provided us with a comprehensive understanding of the similarities and differences among the models. We drove the prospective vehicles and Mr Zhou outlined the features of each. We had a lengthy and informative discussion with him about our needs and what model would best suit those needs. Young Zhou was very professional and helpful during our discussion, including our discussion on price for the vehicle we ultimately thought was best for us - the LXE V6. In the end both my wife and I think we have a high quality vehicle that will serve us well and we thank Young Zhou for his forbearance during our many questions, to which he always gave frank answers. His advice was from a technical perspective and not from a sell perspective. Many thanks. We intend to keep going back. More
by jamesgoho
Employees Worked With
Young Zhou
June 02, 2012
Great car, very friendly service, made the experience far less stressful then any other dealership we visited. The only dissatisfaction would be the extra charges tagged on at the end...security & extra whee less stressful then any other dealership we visited. The only dissatisfaction would be the extra charges tagged on at the end...security & extra wheel & tire insurance. They should be told up front, I'm still not sure if these are mandatory or the dealership just presents it that way. $450.00 for extra wheel insurance feels like a cash grab, there is no written info provided on the actual coverage and having been in Winnipeg for 10 years have never even had a flat tire..and that's what I pay MPI for. More
by henderbj
May 19, 2012
Everything was good, I'm really happy with the truck and the experience was a good one. I feel like I got a pretty good deal all in all. And I was surprised how easy it was. the experience was a good one. I feel like I got a pretty good deal all in all. And I was surprised how easy it was. More
by coreyzach86
May 12, 2012
We purchased our first Sienna at this dealership 7 years ago, and went back last week to view the vehicles on site at this dealership. Prior to our visit, we did some research online in addition to visits t ago, and went back last week to view the vehicles on site at this dealership. Prior to our visit, we did some research online in addition to visits to other dealerships for competing product. Young Zhou was very knowledgeable, friendly,polite, and there was no high pressure to purchase, just information about how to make the best decision on what vehicle to purchase, bearing in mind our needs. Yesterday we picked up the 3rd Sienna we have owned (the last 2 of which came from Sunshine. It is a 2011 & although preowned was in very clean condition. Young Zhou and the rest of the Sunshine sales team have met our high expectations. We will review the service side of the Sunshine equation when we start bringing our van into the service bay. More
by mackinnd
Employees Worked With
Young Zhou
April 27, 2012
Both Zac and Chris were extremely pleasant to deal with. Zac listened carefully and was attentive to my needs. Chris was, forthright, efficient and effective. He was a tough bargainer, but, I think, a fair Zac listened carefully and was attentive to my needs. Chris was, forthright, efficient and effective. He was a tough bargainer, but, I think, a fair one. More
by WR RC
April 20, 2012
Zac Friesen is awesome guy. I live in Thompson and I have got all the information whenever I needed from Zac about the Vehicle which I bought from Sunshine Toyota. He is very friendly, co-operative and have got all the information whenever I needed from Zac about the Vehicle which I bought from Sunshine Toyota. He is very friendly, co-operative and has lots of patience. Kristin also helped me a lot to buy my vehicle and she is a good financial advisor. Thanks to Zac and Kristin and Sales Managers for their co-operation. More
by kvkabbu
April 19, 2012
We had to get some work done on the rear hatch of our Highlander and John was excellent to deal with. He made sure the repairs were done promptly and was very accomodating. Highlander and John was excellent to deal with. He made sure the repairs were done promptly and was very accomodating. More
by rcbrown
Employees Worked With
John Reyes
