Crown Toyota

Buying a new vehicle is supposed to be a happy experience. Not one which you feel like you have been "taken for a ride". We had entered the dealership and approached by Wade. He was very pleasant experience. Not one which you feel like you have been "taken for a ride". We had entered the dealership and approached by Wade. He was very pleasant and knew his vehicles. We told him what we were interested in and arranged for a test drive of the vehicle we were looking at. After the test drive we were told to leave a fully refundable deposit to hold the vehicle while we were looking into financial aspect of POSSIBLY purchasing this vehicle. We were then escorted upstairs to talk "numbers" with Brian Buckmaster so that we knew what we needed from the bank. At no time during our conversations with either of these gentlemen did we say we were definitely purchasing this vehicle. We had come for a TEST DRIVE. Numbers were being thrown at us for this protection plan, this option, etc as they usually do, offering any addition costs to the vehicle. Under false pretense, we signed a piece of paper which was supposed to be the estimate of the purchase cost so we could take "numbers" to the bank. This sheet was shoved in a white envelope at at no time was it explained to us that THIS WAS THE PURCHASING AGREEMENT! We are not stupid people, but we were had by shoddy salespeople. We did not know this was the purchase agreement til the next day when we went to discuss which options we wanted. The vehicle was already being prepped for delivery and were told the contract was binding! At no point was there any discussion about negotiations on the price. Buyer BEWARE what these guys are capable of. Read EVERY paper put in front of you. Get THEM to sign that your deposit is FULLY refundable before you give them the deposit. I hope this will avoid other people of the lost sleep we experienced from buying a new vehicle. It is supposed to be a HAPPY experience. Not one of dread. More

Usually the process in purchasing a new vehicle can be quite the chore with sales pressure and infamous hidden fees only disclosed when it is time to sign the contract but to my pleasant surprise, Sunshin quite the chore with sales pressure and infamous hidden fees only disclosed when it is time to sign the contract but to my pleasant surprise, Sunshine Toyota did not pressure you to buy a vehicle or charge you hidden fees such as the infamous "documentation fee" running in the hundreds of dollars and charged by many dealers. As a matter of fact, our RAV4 XLE was clean, had factory floor mats put in, and came with a full tank of gas when picked up. Kudos go to Zac Friesen for locating our RAV4 XLE that I wanted in black on the other side of the province and having that vehicle delivered in a matter of days. He understood our time crunch, because my other vehicle was written off and our family was down to a single vehicle. Any and all concerns that I had were promptly and politely returned in a timely manner. Therefore, I would highly recommend Zac and Sunshine Toyota to friends and family when they are considering a vehicle purchase. More

Puchaseed my new 2012 Camry SE, dealt with Mike Del Grosso, who took the time to listen to what I wanted in a car and let me test drive the new Camry. But product knowledge wasn't up to par, as he stat Grosso, who took the time to listen to what I wanted in a car and let me test drive the new Camry. But product knowledge wasn't up to par, as he stated the car I wanted was the base SE model, not the one with the leather and moonroof pkg. I insisted I drove the loaded SE model and that is what I purchased. Did the financing through Kristen Dare, who was late for the appt and tried to rush through the financing and pushed 3 times to get me to buy extra packages, rust proof, undercoating etc. Was ready to leave until she stopped persisting extras that I don't need. Ji Yuan was very knowlegable and took the time to explain the new features of the Camry with the navigation and bluetooth on the display audio. The environment was not all the friendly, as to be expected when sales people work on commission and selling extras you don't need. I would recommend doing away with commission sales and focus on salary and bonuses and you will get a more positive and stress free environment. More

First time at Sunshine, second Toyota purchased. With a crazy personal schedule, Zac Friesen was easy to work with and was able to get the process done quickly. Would recommend Zac Friesen and Sunshine To crazy personal schedule, Zac Friesen was easy to work with and was able to get the process done quickly. Would recommend Zac Friesen and Sunshine Toyota to others for sure. Thanks again guys. More

She's been very helpful for choosing the right car for my family according to our needs but will fit to our budget. We got our van like a brand new one, even though its a 4 years old already because for my family according to our needs but will fit to our budget. We got our van like a brand new one, even though its a 4 years old already because it was very clean as promised... More

Wade was a pleasure to work with while looking for the right car for myself. He was committed and helpful, as well as down to earth and easy to talk to. He made what could be viewed as a very stressful pr right car for myself. He was committed and helpful, as well as down to earth and easy to talk to. He made what could be viewed as a very stressful process very enjoyable! Overall I would definitely recommend him to anyone who is looking to buy a car! More

Sunshine Toyota......a place that, in my opinion houses a team of professional men and women that are warm, friendly, knowledgeable and efficient. Chris Wiebe along with Ron Ackerman, Kristin Dare and Ji Yu team of professional men and women that are warm, friendly, knowledgeable and efficient. Chris Wiebe along with Ron Ackerman, Kristin Dare and Ji Yuan helped make my experience fun. Their positive attitude and easy going demeanor were appreciated as I struggled with my decision to lease versus buy, manage the finances and learn all the techy wonders of the new car age. Oh yes, they were all very patient! Thank you Sunshine Toyota for the smile that flashes across my face as I drive my new car. More

I started the process by calling Sunshine, I was given the name of a couple of different sales people, then I was contacted by Ron. He was courteous and friendly. He took me for a test drive with a Coroll the name of a couple of different sales people, then I was contacted by Ron. He was courteous and friendly. He took me for a test drive with a Corolla and a Matrix. I ended preferring the Matrix even though I had gone in with the mindset that I would purchase another Corolla. Ron went on vacation so I was set up with Chris Wiebe. Nice young man, a wee bit nervous, but that's okay. I liked him and found him very friendly. Made the deal. Picked up from Ji on Saturday and did the paper work with Kristin who was very professional. All in all a good experience. Spent a bit more than I had wanted to but overall I'm satisfied and I like my new Matrix. More

This was my third Toyota, but first from Sunshine. The dealership staff and Zac in particular were outstanding and very easy to deal with. I got great value out of my trade, and a great price on my Venza. dealership staff and Zac in particular were outstanding and very easy to deal with. I got great value out of my trade, and a great price on my Venza. Win, win! More

Zac was exceptional at working with me and my family in understanding our needs with our new vehicle and working with us to ensure that everyone was satisfied as we worked through the purchase process. I understanding our needs with our new vehicle and working with us to ensure that everyone was satisfied as we worked through the purchase process. I highly enjoyed workign with Zac and would recommend him to others. More