Crown Toyota

A big shout out to Adam Cai and Tommy, so also Harley Bautista in Finance. They are all efficient, patience and can't wait to introduce them to my friends for their car purchase. The status update on ca Bautista in Finance. They are all efficient, patience and can't wait to introduce them to my friends for their car purchase. The status update on car delivery was on point and they responded to text messages ASAP. Harley was patient enough to explain all the financial details to me and provided different options. Thank you guys! Geekay More

Received my new vehicle after 9 months . Extremely disappointed and frustrated, horrible customer service. Every time i inquire the status of the vehicle i get a different answers. Extremely disappointed and frustrated, horrible customer service. Every time i inquire the status of the vehicle i get a different answers. More

I WANT TO GIVE A BIG SHOUT OUT TO SEAN LEONARD AND HIS COLLEAGUE FRED-THE BEST - MOST CARING AND UNBELIEVABLY KNOWLEDGEABLE ABOUT EVERY DETAIL OF MY VWNZA DILEMAS-WHICH ENDED UP BEING REALLY EASY FOR THEM COLLEAGUE FRED-THE BEST - MOST CARING AND UNBELIEVABLY KNOWLEDGEABLE ABOUT EVERY DETAIL OF MY VWNZA DILEMAS-WHICH ENDED UP BEING REALLY EASY FOR THEM TO ADJUST. THEY MAKE MY LIFE EASIER AND I AM SO GRATEFUL THAT THEY REPRESENT TOYOTA!BIG HURRAH! WE NEED MORE OF THESE PROFESSIONALS IN YOUR INDUSTRY. FROM: MF More

Say hello to the team of Edgar Rascon and Mark Johnson who helped me out in buying my 4runner, with a lot of information before and after my purchase who helped me out in buying my 4runner, with a lot of information before and after my purchase More

I recently picked up my new Toyota Rav 4 (ahead of anticipated arrival date) which I was absolutely thrilled with! Mark Johnson was the excellent salesperson that looked after me from start to finish. anticipated arrival date) which I was absolutely thrilled with! Mark Johnson was the excellent salesperson that looked after me from start to finish. He was beyond professional and listened to what I needed in a vehicle and delivered. I would highly recommend Crown Toyota and the Mark Johnson team to any of my friends looking to purchase a new car. More

They were unable to fix my back breaks after numerous attempts. They use intimidation tactics to silence you on a regular basis. Over charged me and I had to fight to get an initial assessment of cost. attempts. They use intimidation tactics to silence you on a regular basis. Over charged me and I had to fight to get an initial assessment of cost. More

I purchased the Extra Care Protection plan four years ago. It is clearly stated in the agreement that the six maintenance services included could be completed within 48 months from the start date. I call ago. It is clearly stated in the agreement that the six maintenance services included could be completed within 48 months from the start date. I called to make an appointment for maintenance service on Aug. 4, 2022, and was told the next available weekend date is Aug. 13. When I visited the local dealer shop on Aug. 13, they told me my service plan expired on Aug. 9, 2022. I had to pay out of my pocket $400 for the service. No one told me that my service will be expired soon when I made the appointment. No local service agent reminded me of the expiration date of my service when I had my service last time. Later on, when I called TOYOTA CANADA and had a discussion with the local service manager, they ignored the 48-month period clearly printed in the agreement and insisted that all six maintenance services must be finished within 36 months. I am really disappointed with the service of CROWN TOYOTA. When they get money, they no longer care about their clients who paid the money. More

I had the pleasure of dealing with Mark the lease manager who made the process of returning our lease early and putting us in a new lease, a model up and for less money, he did a great job of managing our ex who made the process of returning our lease early and putting us in a new lease, a model up and for less money, he did a great job of managing our expectations which he exceeded. Edgar Rascon was very knowledgeable when we picked up the vehicle and went through the features . Can’t wait to purchase our next vehicle # 5 from Crown. More

While we are still learning the subtleties of our new RAV4 Hybrid, we are thrilled with the guidance we received from Mark Johnson throughout the process of purchasing the vehicle and continue to appreci RAV4 Hybrid, we are thrilled with the guidance we received from Mark Johnson throughout the process of purchasing the vehicle and continue to appreciate both Mark and Edgar Rascon as they help us navigate new technologies. Loving the RAV and the hybrid functions! Jim & Lynn More