Crosstown Chrysler Dodge Jeep Ram

fantastic experience My experience for a first time buyer at crosstown was well worth my time. The sales rep that helped me through my process Was patient and willing to w My experience for a first time buyer at crosstown was well worth my time. The sales rep that helped me through my process Was patient and willing to work with me to find the right vehicle for my family and myself. Thank you Colin Struth for all the help! :) J.P More

Awesome thanksgiving deal! We visited the dealership today and our dealers Mark and Marko went beyond our expectations. They addressed our concerns and even gave way better deal We visited the dealership today and our dealers Mark and Marko went beyond our expectations. They addressed our concerns and even gave way better deals. Very honest and straight forward. And on top of that, they are really funny, making our first purchase a very good experience. I'm soooo going to recommend them to my family and friends. More

dissatified My husband wanted to get me a gift for following him around to 12 different moves over his 27 years in the military and ordered a Jeep renegade if Feb My husband wanted to get me a gift for following him around to 12 different moves over his 27 years in the military and ordered a Jeep renegade if Feburary. We were told 12 weeks at the most. Sold our other vehicle. Well just received the jeep 5 days ago. YES 8 months!!!! With only 1 car and we do not live in the city. When we went in to do all the paper work and ask for maybe something for our long wait we were told no. If you don't like what you have then don't take the jeep. Then they gave use the wrong paper work so we could not get insurance. Yesterday I was to get winter tires put on it and CAN NOT as they now have to cut the tires nuts off because THEY lost the special key :( what made it worse when we asked for help on a Saturday to fix this problem the gentleman that we deat with with was rude and condescending! So my Thanksgiving is completely cancelled because if I got a flat there was no way to change a tire. Plus now I have to get my wheel nuts cut off a brand new jeep that only has 200 km. Not happy. I would not recommend this dealership to anyone. They do not treat people nice and as soon as they get your money then they want you to go away. There are so many dealerships in and around Edmonton please shop around. More

Quick and easy To the joly young lady who always makes getting my truck services so easy, Cassandra always has a smile and is not afraid to tell me what my truck nee To the joly young lady who always makes getting my truck services so easy, Cassandra always has a smile and is not afraid to tell me what my truck needs done to keep it running in top condition. In my opinion she is a great value to Crosstown service department, keep up the great work. More

First time oil change So i randomly needed a oil change . I drove to cross town auto drive thru lube . I was greeted by a cheerful khaliff who guided me in ,was quite posit So i randomly needed a oil change . I drove to cross town auto drive thru lube . I was greeted by a cheerful khaliff who guided me in ,was quite positive about current specials. I was smiling already . From there the interaction with cassie and Kyle andArt all proved what a great team on customer service. Interesting on this note. I took notice of a wheel alignment machine. I was curious as to the cost for use. To my surprise they were courteous enough to offered at no charge. Im so impressed how they treated my jeep. Id rather go back because my other experience with other dodge dealerships has not been as great as cross town. Not only do you get down to earth folks who work there. You get a impression that i wanna go back. Thanks for my visit on 2015/10/07 @4pm. Ill be back for another oil change More

very good Since 1995 I have been dealing with Crosstown Dealership. The service has always been excellent. I deal with the fleet service manager Angie Smith and Since 1995 I have been dealing with Crosstown Dealership. The service has always been excellent. I deal with the fleet service manager Angie Smith and she has given me excellent service over the years. Our personal and company vehicles have all been bought from this dealer. Thank you very much for the service. More

Great drive! I have been coming to Crosstown for a number of years, and never disappointed. Excellent service and perfect deals! Great Job Hadi & Bass Thank you I have been coming to Crosstown for a number of years, and never disappointed. Excellent service and perfect deals! Great Job Hadi & Bass Thank you More

Communication is key! Service was exceptional, service advisor went above and beyond to get my truck looked at. Receptionist remembered my name. I had my uncle purchase a b Service was exceptional, service advisor went above and beyond to get my truck looked at. Receptionist remembered my name. I had my uncle purchase a brand new truck from these guys as well. I'd recommend crosstown to anybody for service or for purchasing a new ride. More

Great, friendly service I was greeted by a friendly young man who explained the wait time and went through the preliminary diagnostics with me (I was there for an oil change) I was greeted by a friendly young man who explained the wait time and went through the preliminary diagnostics with me (I was there for an oil change). I felt the communication was good throughout. I would specifically like to mention Zak, who was kind enough to go over and above my expectations by showing me how to install a basic piece of equipment on my van. I felt that his service was friendly and informative and he didn't make me feel like I was wasting his time. I appreciated that. Cassandra, Zac, and Art were all very friendly. Teddy is wonderful every time I come in. I didn't see him on this visit, but his kindness keeps me coming back! More