Crosstown Chrysler Dodge Jeep Ram

Great salesmen, excellent professionalism I had a great time choosing my first new vehicle with Pat and Al! They were very clear about the process, and had answers for all of my many questions I had a great time choosing my first new vehicle with Pat and Al! They were very clear about the process, and had answers for all of my many questions! They worked very hard to fit the car I loved into my budget. I'm thrilled that I chose Crosstown for my dealership and could not be happier with my new car! More

Very poor attitude I purchased a brand new vehicle from Mazin. He was nice to you while buying the vehicle but turned very nasty when you question him on his knowledge I purchased a brand new vehicle from Mazin. He was nice to you while buying the vehicle but turned very nasty when you question him on his knowledge and honesty. Would never ever recommend this dealership to my family or friends. Think twice and check other dealers if you want to know the truth and full details. They do not disclose the important information when purchasing a vehicle. More

re call Excellent customer services, supportive, provided me with clear and extra info on service regarding the recall including the ones we weren't aware of, Excellent customer services, supportive, provided me with clear and extra info on service regarding the recall including the ones we weren't aware of, honest approach, friendly and professional. The service was served very fast. More

Frustrated and unsatisfied customer I have lots of frustrations from this car dealership company. First, spare key not yet given. I was told by this staff that i will have it by friday, I have lots of frustrations from this car dealership company. First, spare key not yet given. I was told by this staff that i will have it by friday, that was more than a month ago. I've been calling their office but i can't get a hold of this specific person and ended up leaving my message to the reception, I even left my number to phone me back. I called many times and left messages to the reception and still no reply. Second, this staff told me that he will help me with my problem at lexus south pointe. He even conveyed to me that lexus south pointe sent a cheque for me and will receive it on friday ( that was a month ago) and if i did not receive any he told me to contact him. I tried to contact him but i never get a hold of him. Lastly, just tonight my CAR BATTERY went DEAD on a -5 WEATHER. I was informed that they changed the battery to a new one, but how can the NEW BATTERY be DEAD on a -5 WEATHER??? I just purchased the car a month ago (2014 ford escape) this is so frustrating! More

Amazing Service I came into Crosstown to trade my vehicle in and see what my options were that were available to me that I would like and as well fit my life style be I came into Crosstown to trade my vehicle in and see what my options were that were available to me that I would like and as well fit my life style better. I met Patrick Rego (Prego) and immediately was greeted with a warm smile and a can do attitude. He started going over what my interests were in a vehicle and my exact specifications. Over the past next few days after,he was with me every step of the way with any bothersome questions I had and dealt very well with my oh so constantly changing mind. He always had the right up to date information and treated everything with the upmost care and interest. I truly felt through this whole experience I came out with an AMAZING new vehicle that was everything I wanted plus more and suited my lifestyle and my budget better. Patrick went over and above my expectations as a salesmen and did it by being prompt, knowledgeable, truly caring for my personal needs and wants and treating me as though I wasn't just another customer , and by keeping me updated and making sure I was comfortable. It was a very enjoyable experience and Crosstown is lucky to have such an amazing employee working hard for them!! More