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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,115 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,115 reviews

November 05, 2024

Great Service. Never have a problem when I come here. Staff is amazing and helpful. More

by Bas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Nov 09, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Bas, we really appreciate your positive review! Thank you, and have a fantastic day!

November 01, 2024

Well after driving by the new Dodge Hornet a few times, we had to stop by the dealership to look at it up close. Very quickly, Matthew Kitchen was out to welcome us to Crosstown and show us around the new More

by Mikaelwfrancis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Shuke, Matthew Kitchen
Nov 02, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Mikaelwfrancis, Thank you so much for stopping by and for taking the time to share your positive experience with us! We’re thrilled to hear that Matthew made you feel welcome and provided you with the kind of down-to-earth service we strive for at Crosstown. We're also happy to know that Shuke and the rest of the team contributed to making your experience excellent. Your recommendation means the world to us, and we’re grateful for your trust. Enjoy your new Dodge Hornet!

November 01, 2024

Awesome service and friendly staff. When ever I come with my car to get something fixed everything goes smoothly. More

by Basia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Nov 06, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Basia, Thank you for the fantastic review! We are pleased to hear we have had your continued service & trust in keeping your vehicle running. We hope you have a fantastic day!

October 31, 2024

I’ve been dealing with Crosstown for many years and still enjoy going in for my service and looking at the new vehicles. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon. , Annette Saunders
Nov 02, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Ralph, Thank you again for taking the time to let us know how we did. We are thrilled to hear that you have been choosing Crosstown for your vehicle servicing needs, and we look to keep that trust you leave in us for many more years to come. We hope you have a great day!

October 31, 2024

2nd vehicle bought from there. Needed warranty work and service person Vanessa Williams was a great help. Part was backorder but she got us into a loaner quickly. More

by Jaydee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Nov 02, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Jaydee, Thank you for your continued trust in us and for choosing Crosstown for your second vehicle purchase! We're glad to hear that Vanessa was able to assist you promptly and provide a loaner during the wait for your warranty part. We look forward to serving you again in the future!

October 30, 2024

My experience at Crosstown service was spectacular. Psymon in the express lane went above and beyond to help me with what I needed. If I could give six stars I would! I'll be getting all my services do More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon
Nov 01, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Cory, Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Psymon in the express lane provided you with such exceptional service. We look forward to welcoming you back for your next visit and ensuring that each one is just as spectacular!

October 29, 2024

I bought a demo Grande Cherokee. Got a fair deal. I requested that when they detailed it, they used absolutely no scents or sprays due to allergies. Picked it up. The scents nearly k More

by JH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Colinares, Mo Hamdan, Michael Caddarao, Vishal Sharma
Nov 01, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Jh, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

October 29, 2024

Monica Gora did her usual outstanding work as our service advisor. The technicians also appear to have done their usual fine work on our vehicle. It was all done on time. More

by gdraper
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Nov 01, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Gdraper, we are so pleased you enjoyed your visit to Crosstown Chrysler Dodge Jeep Ram! Moncia will be happy to hear the kind words you left her, if there is anything else that would be needed to obtain a full 5 star rating in the future than please, do not hesitate and reach out to a member of our service management team. Thank you and have a fantastic day!

October 29, 2024

Absolutely impressed with the knowledge, friendliness and professionalism. I appreciate not being coerced into service I don’t need More

by gee.wilma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell
Nov 01, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

gee.wilma, Thank you so much for the review and the kind words towards the integrity of our service department. We are pleased you had an enjoyable experience and we hope to be be a helping hand in keeping your vehicle in tip top condition for years to come! We hope you have a fantastic week.

October 28, 2024

Overall, our experience was very good. We would like to thank Mahyar Mehranfar, our sales person, for all his patience and will contact him should need too. Mahyar took lots of time to b More

by Nona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ai Sadayuki, Ocean ., Mahyar Mehranfar
Nov 01, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Nona, thank you for your kind words and this wonderful review! We are pleased to hear you had a wonderful experience buying a vehicle from Mayhar, and that he took the time to get to know you and make it a comfortable experience. Enjoy the new vehicle!

Nov 02, 2024 -

Nona responded

Thank your for recognizing out review and we did have a good experience overall. Looking forward to the same kind of experience as we look forward to the maintenance needs of our ne "Tar Baby" .

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