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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.3
2,053 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,053 reviews

February 10, 2022

They are accommodating and friendly. Your gonna feel like you’re home when choosing the perfect vehicle for you. More

by Niell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista
Mar 04, 2022 -

Crosstown Chrysler Dodge Jeep Ram responded

Niell, thank you so much for the review. Welcome to the Crosstown family! Have a great dat!

February 03, 2022

Worst dealership I ever experienced. They do not sell the advertised amount of vehicle. Vehicles always have something wrong with it. They treated me poorly once deal made. More

by Sharon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mazin Fakhreddine, Allan Angeles, Michael Caddarao, Jerry Joseph
January 24, 2022

Salesman Mo Ghafour is an awesome salesman. He is very respectful and doesn't hound you like some I have encountered. I really appreciated his style and excellence as a longtime customer at Crosstown. Gr More

by karen.morin62
Recommend Dealer
Yes
Employees Worked With
Mo Ghafour
Feb 01, 2022 -

karen.morin62 responded

Great customer service Mo Ghafor

December 26, 2021

The finance manager added thousands of dollars to the sale that wasn't disclosed to me. Then the manager says it's my word against his. Attitude of these two men was defensive and absolutely no way worki More

by Sharon
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Mazin Fakhreddine, Michael Caddarao, Jerry Joseph
December 06, 2021

Our recent purchase through Crosstown Chrysler was a very enjoyable experience. Our sales rep Mo Hamden was so genuine to deal with. It was a very low pressure environment and we felt just very well taken ca More

by E Drouin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Hamdan, Ian Kennedy, Jerry Joseph
Dec 08, 2021 -

Crosstown Chrysler Dodge Jeep Ram responded

Hello, thank you so much for the review. Welcome to the Crosstown family! Have a great day.

December 03, 2021

This was the first vehicle I've purchased on my own so I was nervous going into it but Crosstown provided me an amazing experience! I worked with Ocean on trading in my old vehicle and the process was so ea More

by megandeys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Machaalani, Ocean ., Mo Ghafour
Dec 06, 2021 -

Crosstown Chrysler Dodge Jeep Ram responded

Megan, thank you so much for the review. Welcome to the Crosstown family! Have a great day.

December 02, 2021

We've been returning to Crosstown for many years and have recommended them to family and friends. Allan Angeles worked with us to purchase our truck. Awesome sales person and dealership! More

by BC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Angeles
Dec 02, 2021 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for the review. Welcome to the Crosstown family! Have a great day!

November 30, 2021

Western canada #1 dealer.great customer service specially thanks to ALLAN ANGELES for making our dream come true! More

by jetzerdrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Angeles
Dec 01, 2021 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for the review. We're happy to hear Allan was able to make your dreams come true. Have a great day.

November 27, 2021

The best dealer in town. I’ve been dealing with them over decade. And always the best price & easy payments. Friendly & honest sales people. More

by Myne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson, Lyle Najjar, Jecris Bautista, Ai Sadayuki
Nov 29, 2021 -

Crosstown Chrysler Dodge Jeep Ram responded

Myne, thank you so very much for the review. Thank you for being a customer for over a decade! Have a great day!

November 01, 2021

Parts department excellent, service department needs better communication between advisors, mechanics & customers! They need to LISTEN to customers instead of ignoring what is being said. 3 times I took More

by lollyog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angela Smith
Nov 02, 2021 -

Crosstown Chrysler Dodge Jeep Ram responded

Hello, thank you for making us aware of your concerns. Angela will be reaching out to discuss your concerns further. Have a great day!

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