Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Worst dealership I ever experienced. They do not sell the advertised amount of vehicle. Vehicles always have something wrong with it. They treated me poorly once deal made. advertised amount of vehicle. Vehicles always have something wrong with it. They treated me poorly once deal made. More
Salesman Mo Ghafour is an awesome salesman. He is very respectful and doesn't hound you like some I have encountered. I really appreciated his style and excellence as a longtime customer at Crosstown. Gr respectful and doesn't hound you like some I have encountered. I really appreciated his style and excellence as a longtime customer at Crosstown. Great job Mo👍you rock. More
The finance manager added thousands of dollars to the sale that wasn't disclosed to me. Then the manager says it's my word against his. Attitude of these two men was defensive and absolutely no way worki sale that wasn't disclosed to me. Then the manager says it's my word against his. Attitude of these two men was defensive and absolutely no way working the issue with me. I am overwhelmed with shock and heartbreak. Worst experience in my life. I trusted this person. Never will I deal with crosstown motors. I would never recommend this place. More
Our recent purchase through Crosstown Chrysler was a very enjoyable experience. Our sales rep Mo Hamden was so genuine to deal with. It was a very low pressure environment and we felt just very well taken ca enjoyable experience. Our sales rep Mo Hamden was so genuine to deal with. It was a very low pressure environment and we felt just very well taken care of. We will definitely recommend them to family and friends. We did have minor issues on the service side with our protection service, however, it was cleared up straight away. More
This was the first vehicle I've purchased on my own so I was nervous going into it but Crosstown provided me an amazing experience! I worked with Ocean on trading in my old vehicle and the process was so ea was nervous going into it but Crosstown provided me an amazing experience! I worked with Ocean on trading in my old vehicle and the process was so easy and I was able to get the price I wanted for it. Mo G was my Salesman and went above and beyond in the sales process to ensure I had everything I needed and even followed up with me after the purchase. I worked with Denise in Finance and she explained everything very clearly and didn't make me feel pressured at all. I would highly recommend Crosstown to anyone looking to sell, trade, or buy a vehicle! More
We've been returning to Crosstown for many years and have recommended them to family and friends. Allan Angeles worked with us to purchase our truck. Awesome sales person and dealership! recommended them to family and friends. Allan Angeles worked with us to purchase our truck. Awesome sales person and dealership! More
The best dealer in town. I’ve been dealing with them over decade. And always the best price & easy payments. Friendly & honest sales people. decade. And always the best price & easy payments. Friendly & honest sales people. More
Parts department excellent, service department needs better communication between advisors, mechanics & customers! They need to LISTEN to customers instead of ignoring what is being said. 3 times I took better communication between advisors, mechanics & customers! They need to LISTEN to customers instead of ignoring what is being said. 3 times I took my jeep in for new key fobs, they wasted my time! Had problems with key fobs working off and on for a few months, they assumed it was because batteries were placed wrong. It takes 1/2 hour to program them but had jeep entire day, then didn’t replace them. 2nd time waiting 3 1/2 hours but hey, they threw in a free wash! 3rd time jeeps alarm kept going off cause new fobs still were not programmed right. But they charged me 2 times for labor! Not happy at all! Gave Angela 5 stars as she was my second service adviser dealing with this, drove my jeep right to mechanic herself & didn’t leave until we were sure simple key fobs were working! More