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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

Overview
Reviews
4.5
2,164 Reviews
Call Dealership (780) 488-4881
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15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,164 reviews

January 31, 2025

The staff sre very friendly and willing to give you advice on what needs to be done on your vihicle. More

by asmilelygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chyanne and Jaime
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Feb 06, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

asmilelygirl, We're glad to hear you had a positive experience with our friendly and helpful staff. We appreciate your feedback!

January 29, 2025

My experience with Crosstown was very positive. I dealt with Emmanuel and he was great. He was able to provide me with all the answers to the questions I had and was able to get the Jeep of my drea More

by Elena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Elizeo
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Feb 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Elena, We're so glad you had a positive experience! We appreciate your kind words about Emmanuel and are thrilled we could help you find your dream Jeep.

January 28, 2025

I always have a good experience when I go this dealership. Always a satisfied customer More

by pierre.carriere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The female advisor in the oil change Department
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Jan 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Pierre.carriere, we really appreciate your positive review! Thank you, and have a fantastic day!

January 25, 2025

Service was good and fast very affûtions nice lady to deal with was pleasant to talk too More

by josephmariomcgraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Urbanovitch
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Jan 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

josephmariomcgraw, We appreciate your kind words about our service and our friendly staff. We strive to create a welcoming and efficient atmosphere for all our customers. We hope you have a fantastic day!

January 25, 2025

It's always a pleasure to bring my vehicle here. Staff are awesome to deal with. More

by mhynes88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaymie 5 stars
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Jan 28, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

mhynes88, We truly appreciate your continued loyalty and kind words about our team. We're committed to providing a great experience every time you visit. Thank you, and have a fantastic day!

January 19, 2025

This dealership i have dealt with for 20 some years and they have been really good to me More

by walterscherger1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shuke, Hadi Temraz
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Jan 21, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

walterscherger1965, Wow, 20 years! That kind of loyalty speaks volumes. We're so happy to hear we have consistently provided you with excellent service. We appreciate you and hope you have a fantastic day!

January 18, 2025

Crosstown fixed my truck from a problem made worse by another dealership. The service advisor Vanessa was very helpful and kept me updated with a quick call. More

by Eden71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
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Jan 21, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Eden71, I'm glad to hear that we here at Crosstown were able to fix your truck and that Vanessa was helpful and kept you updated. I'll be sure to pass your feedback on to the team. Thank you for taking the time to leave us a review!

January 14, 2025

Great customer service, they took my vehicle in right away and found some issues that required attention. More

by carson_seeseequon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
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Jan 16, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

carson_seeseequon, We're so glad to hear about your positive experience with our team and that we were able to quickly address the issues with your vehicle. We appreciate your business!

January 10, 2025

I have had a great experience at this dealer Jayme in service is awesome. I’ve booked a few appointments now with her, she’s knowledgeable and really easy to deal with. More

by Zboyjay40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
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Jan 11, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Zboyjay40, Thank you for your kind words! We're thrilled to hear you've had a great experience with us and that Jayme has been so helpful. We’ll be sure to pass along your compliments to her. We look forward to assisting you again!

January 10, 2025

Angela Smith, Asst. Service Mgr is terrific. Labour rates at this dealer and all others is too high. Otherwise would have rated 5. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
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Jan 11, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Kevin, Thank you for your feedback! We're thrilled to hear Angela provided you with terrific service. We understand your concerns about labor rates and strive to provide the best value for the quality of work we deliver. Your input helps us improve, and we hope to earn that fifth star in the future!

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