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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,115 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,115 reviews

January 01, 2025

Fast and friendly with customers. Very accumulative service. I will recommend this dealership to my friends and family. More

by krisdy1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Tiongson, Carlo Colinares, Jecris Bautista, Emre Kahraman, John Batao, Adora Pamolar
Jan 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Krisdy1984, thank you for taking the time to leave a review for us at Crosstown Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! Have a wonderful week.

December 31, 2024

I went into this dealership for service and I had some issues with the cost. Management contacted me and after a pleasant discussion we were able to come to a satisfactory agreement regarding future servi More

by Randy T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jan 02, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Randy T, thank you for taking the time to leave us feedback about your experience with us. Our service manager, Brian, would like to speak with you regarding your experience. He can be reached at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again and have a great day.

December 31, 2024

im satisfied with your service. advance merry xmas and happy new year thanks Godbless all More

by edgardo toral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jecris Bautista
Jan 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Edgardo Toral, we are so happy to read such a great review about Crosstown Chrysler Dodge Jeep Ram!

December 28, 2024

Service is great Followed my instructions. Wait time was minimal Would not Service my truck anywhere else More

by muelle11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Nichols
Jan 01, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Muelle11, we really appreciate your positive review! Thank you, and have a fantastic day!

December 28, 2024

It was my first time visiting the crosstown dealership The service level is outstanding and the care I have received with attention to all the details vennessa from the service team did a wonderful job an More

by mazinmohamed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Jan 01, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your thoughtful review! We're thrilled to hear that your first visit to Crosstown was such a positive experience. Vannessa is truly an asset to our team, and we're glad she could provide you with outstanding service and care. We appreciate your recommendation and look forward to assisting you with all your auto needs in the future!

December 25, 2024

Jayme is always welcoming and looks after my needs for service on my vehicles. She keeps me updated and help me understand the concerns and offers solutions. More

by Nsantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell
Jan 01, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Nsantos. Thank you for your kind words! We're so glad to hear that Jayme continues to provide you with such excellent service. Keeping you informed and offering solutions is what we strive for. We appreciate your trust and look forward to helping you again in the future!

December 24, 2024

I want to thank Vishal and Adam for the amazing service on my purchase of my second new truck they treated me with the utmost respect and did their best to go over and above to please me I would recommend More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam El Najjar, Ai Sadayuki, Vishal Sharma
Dec 25, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Joe, Thank you so much for your amazing review! We're thrilled to hear that Vishal and Adam went above and beyond to make your second truck purchase a fantastic experience. Your kind words mean a lot to our team, and we're glad everything—from the great deal to your fully fueled 2024 Dodge 2500—was ready as promised. We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new truck!

December 24, 2024

Won’t return to your dealership as to how the service manager treated me sad More

by rmountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jecris Bautista
Dec 27, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Rmountain thank you for taking the time to leave us your honest feedback. We will use your feedback to improve. Have a great day.

December 23, 2024

Seemed pushy to add service. Wasn't really helpful. Warranty just ended would not help even though I was well below kms. Been doing all services here since new. Bought because I More

by Edmmediamakers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Dec 25, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Edmmediamakers, thank you for taking the time to leave us feedback about your experience with us. Our service manager, Brian Neggers, would like to speak with you about your experience. Please reach out to him at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again.

December 19, 2024

Good and friendly people helping hands nicely advisers good and helpful people very helpful and More

by ringjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
Dec 21, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

ringjack, Thank you for your review! We're glad you found our team friendly and helpful. If there's anything we can do to make your experience even better next time, please let us know—we're always striving for 5-star service!

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