Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Exceptional service and great knowledge of Dodge Sprinters We were experiencing loss of power with our unit and Brian figured out the problem right away. His knowledge on the Dodge Sprinter is extensive and We were experiencing loss of power with our unit and Brian figured out the problem right away. His knowledge on the Dodge Sprinter is extensive and within a few short hours had us back on the road heading home. This was all done without an appointment. This dealership is fortunate to have such a devoted employee that cares about customer satisfaction. Many thanks again Brian and should we ever experience any type of problems we won't hesitate to come see you. More
Top Notch Service! Called Devin to have a soft-top installed. He gave me competitive pricing and was quick to reply to emails. We set up a day for the installation and t Called Devin to have a soft-top installed. He gave me competitive pricing and was quick to reply to emails. We set up a day for the installation and that's when I met Monica. She set me up for the installation and they did a complete check-out on the Jeep. A number of issues came up as it's 6 years old. They did the work and got the vehicle back to me the same day. I had opted to defer a couple of items but Monica said that since they were in the vicinity they looked after them for me. The actual cost of the service was less than the quote and trust me, it was appreciated. I may not purchase a vehicle from this dealership (another story for another time) but I would come back for service over and over again. Thanks, Jim More
Costly AC repair resolved with Crosstown's help . I am eternally grateful to Crosstown Motors and specifically to the wonderful staff who work there. People like Monica Gora and Chris Goodwin who wen I am eternally grateful to Crosstown Motors and specifically to the wonderful staff who work there. People like Monica Gora and Chris Goodwin who went to bat for me and who basically "pulled a rabbit out of the hat" as far as mitigating a very costly AC repair. These people... like Monica and Chris, and even those who work at Reception and in Parts are all part of a very hardworking team. A very happy, dedicated and polite team who go far beyond the mark in order to seek the highest levels of satisfaction for their clientelle. Also I 'd be remiss in not mentioning Ruby Bhinder and Mo Hamdan in Used Cars: these two were great people to deal with and were most kind and polite in their dealing with me. Unfortunately I was financially unable to trade-up at this time but rest assured, when the time comes I will most assuredly, go with them! I know this summation may seem a bit "over the top" but it is so true, I can assure you! They are like one big happy family and their success readily shows and speaks volumes to any with eyes to see. This is why I have been a dedicated Chrysler fan and of Crosstown Motors for decades now and why I shall continue to give them my custom. It's all about the people who work there and the highest level of service being offered. Thankyou Crosstown! Shawn T. Carson: happy retired teacher in Edmonton. More
One good experience! Mark is an excellent salesman. The guy to deal with. Fair and not aggressive compared to other dealerships in town. 2017 Ram sport is now rocking and Mark is an excellent salesman. The guy to deal with. Fair and not aggressive compared to other dealerships in town. 2017 Ram sport is now rocking and roaring down the road! My Special thanks to Chester Tiongson for the support. More
Great service again and again! I have two Jeep products that I have Crosstown look after for me, on those rare occasions when a Jeep actually needs service. I was in twice, lately, I have two Jeep products that I have Crosstown look after for me, on those rare occasions when a Jeep actually needs service. I was in twice, lately, and was so hugely impressed with Amelie Oxford the first time, that I sought her out on my second visit. Amelie is a service writer who treats clients like they are her favorite relatives. She goes out of her way to make suggestions, stay on top of things, and keep us informed of what is transpiring. I'm 72 years old and have had many vehicles in my garage over the decades. I can confidently state that Amelie Oxford is a fine credit to the Crosstown Auto Centre. More
Excellent!!! Steve and Jamie treated us number one, from being the first one on the lot, before the had even opened for business (Jamie) until we left with our new Steve and Jamie treated us number one, from being the first one on the lot, before the had even opened for business (Jamie) until we left with our new vehicle. Couldn't ask for better, they helped us through it all step by step and we really appreciated that. Joy you are fantastic as well, very helpful. This is not our first purchase at Crosstown and it will not be our last. Recommend it to anyone. More
Crosstozwn definitely look after their customers. I have been dealing with Crosstown for over 20 years and would not go anywhere else. I would definitely recommend this company...great company to deal I have been dealing with Crosstown for over 20 years and would not go anywhere else. I would definitely recommend this company...great company to deal with. More
Saleman who cares We bought a truck in the fall of 2016 from Steve. We love the truck but had some issues with the Finance documents (buyer beware). Steve went above an We bought a truck in the fall of 2016 from Steve. We love the truck but had some issues with the Finance documents (buyer beware). Steve went above and beyond to help us resolve the issue and we would deal with him again in a heartbeat. Thanks to Danny Manolache for resolving the issue completely to our satisfaction but unfortunately the experience is why I can only give a 3 start rating for the dealership. More
Awesome. Everything went extremely well. Everyone involved was very helpful and did everything in their power to get us into the vehicle we wanted. Will defini Everything went extremely well. Everyone involved was very helpful and did everything in their power to get us into the vehicle we wanted. Will definitely visit again! More
One of the best Experiences when buying a vehicle!!!! Came in from out of town and just want say Manny did a great job, friendly, very knowledgeable, excellent service all around. We told Manny what we we Came in from out of town and just want say Manny did a great job, friendly, very knowledgeable, excellent service all around. We told Manny what we were looking for, and he delivered. He made sure we were happy with the purchase and ensured that we went away satisfied. Got good value on our trade-in which pleasantly surprised me and basically got what I was expecting for it. Will I buy from here again definitely, and I will also refer my family and friends to come here YES !! and to especially work with Manny to buy a new vehicle. Lyle from Finance also made our purchasing of the vehicle seamless and easy. Thank-you Manny and Lyle, Steve and Bente!! More