Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Very Professional. I have been dealing with this Dealership for 13 years and I have to say they have been awesome. Most of those years I have dealt with a I have been dealing with this Dealership for 13 years and I have to say they have been awesome. Most of those years I have dealt with a gentleman named Kim Nightingale. Crosstown made a great choice by having him on their staff, a great person and always there to help you. He is now retired. I bought my first vehicle there in 2004 a Dodge Ram 2500 Diesel, had excellent service and traded it in 2 years after for a 2006 Dodge Ram 2500. Again had excellent service and traded it in for a 2012 Dodge Ram Laramie and again excellent service The following event will give readers an idea of how well Crosstown treats their Customers. In March 2016 I had a regular service done on my Dodge Ram, during the service they noticed that my Front Pinion Seal and Drivers side axle Seals were leaking and they informed me that it was covered under warranty. At the time I was in the process of moving to BC and never had the time frame to get it done. My truck had 89,000 KL. on it. While living in BC I sort of forgot about it and when I did realized it, I was over my 5 year and 100,000 kl warranty. I was at 103,000 kl. I took it to a Chrysler dealership in the town I was living and they would not cover it for me. I just recently came back to Edmonton to attend my granddaughters graduation. While I was there I decided to visit Crosstown Motors to see if they would still cover it. I spoke to the Service Manager Brian Neggers. I was pleasantly surprised when Brian told me that Chrysler Crosstown would honor the warrenty because it was on the work order before my warrenty was up and it was a GOOD DEED gesture on behalf of Crosstown Motors Between Brian and Amelie Oxford-Wall my experience there was downright great. Also if there are any issues with either of those seals within 2 years, it will be covered by any Chrysler Dealership. Thank You to Crosstown and their Staff. More
worst service got a preowned jeep anout over a month ago,the salesmen were obviously pushing to sell vehicles and were very insistent before the sale was made answe got a preowned jeep anout over a month ago,the salesmen were obviously pushing to sell vehicles and were very insistent before the sale was made answering my messages promptly but after I got the jeep I've had a lot of issues with it and with the way they dealt with it was so dissappointing they are taking their customers for granted. The last time I had issues with them I spoke with Jecris,the saleman and he told me to not think that I can control even their personal lives. To think that if they were dealing with this issues promptly and in a professional manner then I wouldn't be so bugging them with phone calls. I told him that I'll just return the jeep so I wouldn't have to keep "bugging" them and he said go right away. Unprofessionals. Avoid them More
Manny's the Best Manny made the purchase seamless and has a great personality that shines when working with on a deal. He has a communication skills mixed with some gr Manny made the purchase seamless and has a great personality that shines when working with on a deal. He has a communication skills mixed with some great life experiences More
Jecris Bautista and his convincing power!!! We were impressed to all the people whom we had talked to prior to purchasing our new truck. They were all engaging especially Jecris. Keep up the go We were impressed to all the people whom we had talked to prior to purchasing our new truck. They were all engaging especially Jecris. Keep up the good works and hopefully more sales coming up to you. More
AMAZING SERVICE!!!!! Second to none, first rate service every time I'm there. This is my second vehicle purchase from Crosstown in the last few years, and with the expert Second to none, first rate service every time I'm there. This is my second vehicle purchase from Crosstown in the last few years, and with the expert help received from Husny Ismael and his associate Mo Hamdan, there is no other place I would ever shop and/or recommend to anyone. I feel right at home with these guys. No pressure and excellent help from start to finish. Long story short like the title says AMAZING SERVICE !!! Thank u guys again so much for everything and we will see u again soon!!!! More
A MUST to see dealership.. I am just an ordinary guy and may not generate impact or produce a remarkable effect to this dealership from this review, but I am more than certain I am just an ordinary guy and may not generate impact or produce a remarkable effect to this dealership from this review, but I am more than certain that should you try and visit Crosstown Auto Center for your next vehicle purchase may it be brand new or used, they will guide you and provide you with a favourable option which truly and actually benefits you as a valued consumer not just another sale of the day of the sales man. mark descatamento was the associate that assisted me. He did not just walk me through the right process while clearly making sure that I comprehend the entirely from the vehicles details down to the smallest matter that involves your finances and lets you decide for yourself based on your need and budget that will not let you strangle yourself paying for the next few years. That is a mere and crystal clear decently honest salesmanship. With no pressure, in fact you won't think nor feel you have been sold a product. You will walk out of this dealership having even more pride for yourself making the right and logical decision choosing what you want on your own terms and need instead of going home and think it over and over if the salesman merely got you a deal as to what he claims and repeated to you million times during his pitch, or he got himself a good deal out of you! Insisting and pushing you to buy something that you did not really intended nor want to drive, but you got overwhelmed and manipulated to eventually say yes because that particular salesman won't just stop. With Mark it feels like you are just having a backyard BBQ and having a good time chatting about life, career, family and the vehicle felt like just the perk for having a good time with a friend and Family. The moment you enter this building the atmosphere, the energy, the warmth accommodating welcoming greetings from everyone is already feels like home. Thank you Mark and the rest of the staff whom I met and shoke hands, waived, smiled at with and for the Amazing Experience and great talk.. This is what we can call - Salesmanship at its finest! Through the most personalized service you will encounter.. Cheers Crosstown and MARK D. - Hats off to you sir! More
Third vehicle trade Superb deals as always. Will definitely recommend this dealership to family and friends. Competitive rates. This is our 3rd vehicle trade and it gets Superb deals as always. Will definitely recommend this dealership to family and friends. Competitive rates. This is our 3rd vehicle trade and it gets better each time. More
They got things done that I wanted Went to many dealerships and got the run around and they wouldn't work with me. Ended up at crosstown, had a salesman named mazin who helped out alot. Went to many dealerships and got the run around and they wouldn't work with me. Ended up at crosstown, had a salesman named mazin who helped out alot. found a truck that was really welled priced, they worked with me and my budget and was in and out in no time More
Amazing Service I met this cheeky eyea name: Jecris from one of my friend, sharing me the knowledge about cars as I am not familiar cars, he gave me all the details t I met this cheeky eyea name: Jecris from one of my friend, sharing me the knowledge about cars as I am not familiar cars, he gave me all the details that i needed to as im planning to get one, after a week of discussion i finally have my own dream car for my self. Jecris is persistent about selling not only that he's a good friend, he has a heart when time I have a little issue with my car, he's there on the spot. I told him soon you will have your own car company...Good Job Jecris! If there are more star to rate it should be for Jecris... More
They are very helpful and easy to deal with Because they offer what is best for me that fits to my budget. The quality of service is great ,they did a good job in inquiries and concerns,well do Because they offer what is best for me that fits to my budget. The quality of service is great ,they did a good job in inquiries and concerns,well done. More