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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,054 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 14, 2017
Used department --a bunch of unprofessional clowns. Me and wife wanted to purchase 2 vehicles from the Used department. First of all, the staff had no clue what they were doing, promising things they c Me and wife wanted to purchase 2 vehicles from the Used department. First of all, the staff had no clue what they were doing, promising things they couldn't do. They refused to help us unless we gave our personal information right off the bait. I called Crosstown to complain, the receptionist told me I can email Husny who is one of the Managers in the used department. I work in the oil fields and always on the road so I emailed him addressing my concerns , OMG, he responds back with an email that makes no SENSE, has no punctuations, just terrible grammar, I felt like I was dealing with a little kid. I called him numerous times, no answer. Not sure how these people are in Managerial roles and can't even take care of clients. So me and wife went to Londonderry and they were more than happy to assist us with trading in our vehicles and purchasing 2 used ones since Husny and his team did not want our business. He wouldn't even return my emails anymore, I sent numerous ones. I would not recommend this place to ANYONE. More
by AndrewMacy
Employees Worked With
used department , Husny Ismael, Dwayne Bubley
July 14, 2017
Thank you Special thanks to Jorge Maya and all the team that helped me in purchasing my vehicle. Thanks for the time and excellent service , we are happy with o Special thanks to Jorge Maya and all the team that helped me in purchasing my vehicle. Thanks for the time and excellent service , we are happy with our jeep cherokee!! More
by eduba88
Employees Worked With
Jorge Maya, Michael Caddarao
July 11, 2017
Thank you to Allan Angeles for taking good care of me and my car!!! He is very professional and tries very hard to accommodate everything that needs to be done to Allan Angeles for taking good care of me and my car!!! He is very professional and tries very hard to accommodate everything that needs to be done. More
by Meg 12
Employees Worked With
Allan Angeles
July 11, 2017
Thank You Extremely satisfied with Allan Angeles' excellent service.Explained everything in detail professionally.If everyone could be as pleasant and helpful,o Extremely satisfied with Allan Angeles' excellent service.Explained everything in detail professionally.If everyone could be as pleasant and helpful,our world would be much happier. More
by baldwin18
Employees Worked With
Allan Angeles
July 09, 2017
Maintenance rip off They are trying their best to get your vehicle serviced even it doesnt needed. At 60k mileage they wanted to have a transmission flush because they to They are trying their best to get your vehicle serviced even it doesnt needed. At 60k mileage they wanted to have a transmission flush because they told me my tranny fluid is already dark buy when I checked it is still red. More
by Jojo
Employees Worked With
Carlo Colinares, Mario Liberona, Shane Desaulniers
July 08, 2017
Excellent Service!!!!!! Allan as always very helpful, friendly, efficient and professional. I'm so glad to have him as my service advisor. Thanks again for taking care of m Allan as always very helpful, friendly, efficient and professional. I'm so glad to have him as my service advisor. Thanks again for taking care of my Jeep!!!! More
by Enrique39
Employees Worked With
Allan Angeles
July 06, 2017
Ai Sadayuki They are very helpful to find the car I been looking for I am so happy with it Thanks Aboud I recommend my friends their friends and family g They are very helpful to find the car I been looking for I am so happy with it Thanks Aboud I recommend my friends their friends and family good to visit them they are excellent and helpful guys More
by Ai sadayuki22
Employees Worked With
Jecris Bautista, Ai Sadayuki
July 05, 2017
Thanks! from searching a truck early in the morning to midnight. I got the truck in less than 24 hrs! Everything went so smooth! Thanks to Ai Sadayuki for hel from searching a truck early in the morning to midnight. I got the truck in less than 24 hrs! Everything went so smooth! Thanks to Ai Sadayuki for helping me way beyond! :) More
by jay112494
Employees Worked With
Ai Sadayuki
July 03, 2017
Regular Customer – Who Keeps Going Back for the Service! We just bought our 4th vehicle from Crosstown and we will be back again! A special thank you to Steve, the Sales Rep who ensured I received what I wa We just bought our 4th vehicle from Crosstown and we will be back again! A special thank you to Steve, the Sales Rep who ensured I received what I wanted at a fair price. He delivered exceptional customer service to ensure the process was a smooth as possible. A special thanks to both Lyle and Adam Najjar for keeping my payments respectfully within my desired budget. I would be remiss if I didn’t say a special thank you to Michael in Service to ensure my new 2017 Jeep Grand Cherokee Laredo was sparkling white and clean when I took it off the lot. Thanks Michael for your sunny disposition and your exceptional customer service skills. I appreciated the drive to work hassle free! Folks at Crosstown are friendly and appreciate you as a customer and the coffee is always on! I would highly recommend this dealership when you are looking for a new vehicle. Don’t forget to as for Steve and Adam to get the best price in town! Suzanne C St. Albert, Alberta More
by Suzanne St. Albert
Employees Worked With
Adam El Najjar, Lyle Najjar, Steve Kachkan, Michael Flamand
July 02, 2017
Excellent service great attention to personal details Thanks for a Service Manager like Chris Goodwin for when two great minds work together great and marvellous things will happen that will cause beautif Thanks for a Service Manager like Chris Goodwin for when two great minds work together great and marvellous things will happen that will cause beautiful fire works. Because my sales personnel Hadi walked over to Chris's office and spoke to him about my finance problem and Chris just jump right into action and make the impossible becomes POSSIBLE with great thankfulness and appreciation l leave the Dealership feeling a well blessed and cared for customer. Also l must say thanks to the two ladies who sits in front and represent Crosstown Auto Centre to continue the beautiful job of taking care of each customer and letting us feel welcome. A very special thanks to Ian Kennedy who helped to make a wonderful day possible. And "BIG UP" to all the Mechanics who touch my vehicle to make my day. More
by Jessie PW123
Employees Worked With
Chris Goodwin
