Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Helpful Thanks to the service manager Chris who helped me with the service ,gave me a good deal and was ready for my trip to Vancouver!!!! Thanks to the service manager Chris who helped me with the service ,gave me a good deal and was ready for my trip to Vancouver!!!! More
Amazing Wonderful friendly guy, he worked hard to make sure I was taken care of. My vehicle was ready on time which has been a problem before. Wonderful friendly guy, he worked hard to make sure I was taken care of. My vehicle was ready on time which has been a problem before. More
Awesome service staff I stopped by Crosstown Auto recently, with some questions regarding my vehicle. I dealt with your service advisor, Amélie. Hands down, best customer s I stopped by Crosstown Auto recently, with some questions regarding my vehicle. I dealt with your service advisor, Amélie. Hands down, best customer service experience I ever had. She was very personable, knowledgeable, and even though I could tell she was very busy, I never felt rushed. She treated me like I was the only one in the room. When I went back a couple of days later, she remembered me, even my name, which I found impressive, knowing she must deal with a lot people on a daily basis. This young lady is a wonderful addition to the Crosstown team, and I will definitely be seeking her out the next time I need help. More
Excellent customer service I was on the crosstown website looking at trading in my truck for a Dodge Caravan. A support agent took all my information and within minutes I was co I was on the crosstown website looking at trading in my truck for a Dodge Caravan. A support agent took all my information and within minutes I was contacted by Ashley. She was very friendly and professional. After much active discussion over the next few days, not only was Ashley's offer for my trade in the highest, the offer for the Van was substantially better than anywhere else. A deal was reached and I feel as if both parties are satisfied. I highly recommend dealing with Ashley if you plan on purchasing a Dodge, Chrysler or Jeep. Thanks again More
Excellent Thanks for everything and the efforts you exerted in helping me get that jeep patriot, I appreciate that! Thanks also to Sir Chester and also to Carl Thanks for everything and the efforts you exerted in helping me get that jeep patriot, I appreciate that! Thanks also to Sir Chester and also to Carlo from Financing Dept. More
awesome experience Thank you. Im happy i got the car that i want, Jecris his really approachable, both of them assist me all the way till i got my car Thank you. Im happy i got the car that i want, Jecris his really approachable, both of them assist me all the way till i got my car More
Overcharged 30% on a vechicle Did a quick impulse buy for my daughter, talked to Bob Janis he said they had a special deal for me a 2014 Dodge Journey listed at $24,000.00 & would Did a quick impulse buy for my daughter, talked to Bob Janis he said they had a special deal for me a 2014 Dodge Journey listed at $24,000.00 & would give it to me for $22,000, then the used sales manager Husny Ismael jumps in & says special promotion today we will give it to you for $20,000.00. Was going to give it to my daughter but she didn' want it, went back to them app. 3 mths later and all they would give me is $14,000.00, it only had app 13 km more on it, just driven to my home. Then talked to Robbie Gordash, General Manager & he pretty much said tough luck buddy, a deal is a deal. Took me over 3 months to sell it on the Internet for $13,800.00 Very dishonest, unethical people working there. More
Frustrating So omg, I had my hellcat towed to crosstown on a Thursday only to find out that they couldn't have my car ready until the following Monday. Finding ou So omg, I had my hellcat towed to crosstown on a Thursday only to find out that they couldn't have my car ready until the following Monday. Finding out that the part was only in red deer a staff member at crosstown jumped into action and saved the day. She had the part brought in from red deer and had a mechanic fix the car the same day. Day saved right??? Wrong!! I made it 20 blocks only to have my car break down again. The same service lady spring into action once again and had my car fixed on Tuesday and gave me a loaner jeep to use while I waited. Thanks sooo much Monica u made my day and will keep me coming back as well as continue referring people here. More
Extremely satisfied Allan went an extra mile of his service. All of the issues we had in our truck, from a simple computer system upgrade to AC not working well. were fix Allan went an extra mile of his service. All of the issues we had in our truck, from a simple computer system upgrade to AC not working well. were fixed and done as he promised. He was very very professional in his dealings. I commend him for a wonderful job. More
Thanks Ruby I purchased a barely used 2015 Jeep Wrangler from Ruby. I found Ruby to be polite, respectful and courteous to my wife and I through the whole process I purchased a barely used 2015 Jeep Wrangler from Ruby. I found Ruby to be polite, respectful and courteous to my wife and I through the whole process. Ruby followed through on all her promises and happily answered all my questions. The black Jeep had a few paint issues and, as promised, was thoroughly cleaned and polished when I picked it up. I would add that since I purchased the Jeep everyone I have dealt with in sales, service, parts and finance were very respectful and courteous. More