Crosstown Chrysler Dodge Jeep Ram

Service department is slow. Coming from out of town, I booked an appointment for a software upgrade ( told upgrade would take approx 30 min )and 2 hours later got my vechicle b Coming from out of town, I booked an appointment for a software upgrade ( told upgrade would take approx 30 min )and 2 hours later got my vechicle back More

I would like to thank Crosstown team for the wonderful and quality customer service. Will be back again for sure. and quality customer service. Will be back again for sure. More

I was misled by the Chrysler showroom and bought the wrong size rims and tires. I incurred the cost of purchasing and replacing the tires wrong size rims and tires. I incurred the cost of purchasing and replacing the tires More

I would like to leave an incredibly positive review for the dealership where I recently purchased a car. From the very start, the service was top-notch! The atmosphere in the dealership is welcoming, and t the dealership where I recently purchased a car. From the very start, the service was top-notch! The atmosphere in the dealership is welcoming, and the staff is extremely friendly and eager to assist with any questions. I especially want to thank Vadym for his professionalism and exceptionally warm attitude. He truly knows his job: he answered all my questions in detail, offered several great options, and helped me find the perfect car for my needs. The entire buying process was incredibly smooth and enjoyable thanks to their support and expertise. I highly recommend this dealership and Vadym to anyone looking for a professional, reliable, and attentive approach to buying a car. This has been the best experience I’ve ever had with a dealership! More

Fast service, Kelsey Leis and Jayme Caldwell were great to deal with in the repair of our Jeep. to deal with in the repair of our Jeep. More

Friendly and professional. the staff is very helpful.Highly recommended.Going to them for years and will continue to do so because of their good service provided. the staff is very helpful.Highly recommended.Going to them for years and will continue to do so because of their good service provided. More

I have had nothing but issues with this dealership, from rude front desk staff to service not wanting to cover paint peeling from their car wash under warranty with the truck being less then a month old. Th rude front desk staff to service not wanting to cover paint peeling from their car wash under warranty with the truck being less then a month old. Then only way they are willing to cover it under warranty is with having to pay out if my personal pocket to put 3M. Which another 3M place quoted almost half. I was told they couldn’t fix the nail in my tire and wanted to charge me 400$ for a new one. Again went for a second opinion and paid 30$ to have it fixed. I could go on and on. Also to add this is the second truck I have bought from this dealership in a year and a half and I will never go back! More

The staff at Crosstown is great to deal with and I know my Jeep is taken care of when I need service. my Jeep is taken care of when I need service. More

Worse dealership. Their customer service is terrible. No one knows what they are doing. I took my car in and it was still under the warranty, they kept making excuses Their customer service is terrible. No one knows what they are doing. I took my car in and it was still under the warranty, they kept making excuses to help me with my car. Their warranty sucks and so does the dealership. More

**Excellent customer service! ** The team was very helpful in guiding me through the remote start options. They asked thoughtful questions to understand my needs and offered practi ** The team was very helpful in guiding me through the remote start options. They asked thoughtful questions to understand my needs and offered practical recommendations based on my budget and preferences. Their thorough explanations of the different features and pricing made it easy for me to make an informed decision. Highly recommend! More