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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,115 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,115 reviews

January 10, 2025

Angela Smith, Asst. Service Mgr is terrific. Labour rates at this dealer and all others is too high. Otherwise would have rated 5. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
Jan 11, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Kevin, Thank you for your feedback! We're thrilled to hear Angela provided you with terrific service. We understand your concerns about labor rates and strive to provide the best value for the quality of work we deliver. Your input helps us improve, and we hope to earn that fifth star in the future!

January 10, 2025

The team is great ! ! Working with you and really listening to what needs to be done and getting it done for you !! More

by dakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Lalonde
Jan 14, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

dakota, Thank you so much for the wonderful review! We’re thrilled to hear our team delivered a great experience and truly listened to your needs. We’re always striving to go above and beyond, and we hope to earn that fifth star next time!

January 07, 2025

Vannessa W. was. Awesome.This Crosstown car dealership truly impressed me with their exceptional customer service during my recent visit. I brought my vehicle i More

by Lawrenzo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams, Ryan Moeller, Kk Mazviwanza
Jan 08, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Lawrenzo16, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Vanessa and our team made such a positive impression during your visit. Ensuring your satisfaction and addressing your concerns is always our top priority, and we truly appreciate your understanding and trust. We’ll do our best to maintain this level of service and continue to make your experience with us exceptional. We look forward to seeing you again and taking great care of your vehicle!

January 07, 2025

Good service. Very kind helper and simon rocks. He explain everything i need to know. He deserves a raise. More

by leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon from service dept
Jan 10, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Leo, we really appreciate your positive review! Thank you, and have a fantastic day!

January 06, 2025

Great service , service representative completely under stood my concern and communicated my concerns to the service department More

by gcampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Saunders
Jan 08, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

gcampbell, Thank you for your kind words! We're thrilled to hear that our service representative understood your concerns and communicated them effectively. Your satisfaction is our priority, and we look forward to assisting you again in the future!

January 06, 2025

I'm happy with your service. Good stuff.Very professional service,very polite people,very responsive.Thank you. More

by romanprosymiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 08, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

romanprosymiak, Thank you for your wonderful feedback! We're delighted to hear you’re happy with our service and found our team professional, polite, and responsive. We truly appreciate your support and look forward to serving you again!

January 05, 2025

They are very attentive to the customers need and keep their customers informed of what their vehicles status is. More

by Emmet70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Jan 08, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Emmet70, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 03, 2025

Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service More

by Blaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon Comrie, Donna Comrie
Jan 08, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Blaire, we really appreciate your positive review! Thank you, and have a fantastic day!

January 01, 2025

I love this dealership the staff here are very approachable and location is so accessible,highly recommended . More

by liezl428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Colinares, Jecris Bautista, Adora Pamolar
Jan 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Liezl428, it's experiences like yours that really keep us motivated! We look forward to seeing you again. Have a wonderful day.

January 01, 2025

They have nice quick service, pleasant employees, and shared all the info I had needed. More

by sammiejoe1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Taylor , Monica Gora, Angela Smith, Sandra Urbanovitch
Jan 04, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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