Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 2,054 reviews
satisfied. He is really good at assisting customers . He knows how to handle clients..he goes to the point directly. job well done so accommodating And warm. He is really good at assisting customers . He knows how to handle clients..he goes to the point directly. job well done so accommodating And warm. More
Great service from beginning to end I came to crosstown to have my oil changed and had an issue with a rattle in the front end of my truck, when I arrived I was greeted by Mike flamen an I came to crosstown to have my oil changed and had an issue with a rattle in the front end of my truck, when I arrived I was greeted by Mike flamen and told him I was in a bit of a rush and needed to get my oil changed and a rattle looked after, when he looked up my vehicle he noticed there was a recall that needed to be fixed as well. Mike did his best to accommodate my needs by calling a mechanic over and asking a favor by getting my truck in immediately, the guy said no problem and took it right away within half hour the tech had my oil changed recall done and found out my fog light assembly required replacement but warranty had just expired so Mike called the manager over and he introduced himself as Chris Goodwin and actually honored the warranty on the lamp! They proceeded with the repair and i found out after that they also performed a free inspection on my truck which requires a 4 wheel drive service, I didn't have time but plan on coming back to get it done in the future as this was some of the best service I have ever had, i was in and out of the dealership in 1 hour with more than I had anticipated being done to the truck! Great job start to finish. More
Superb!!! The best dealership we've ever had! They did everything just to give what car we really want with very affordable price... . Highly recommendable, for The best dealership we've ever had! They did everything just to give what car we really want with very affordable price... . Highly recommendable, for sure they'll gonna help you. Thumbs up to Jecris Bautista and Mario Liberona for thier patience! Enjoying our Nissan Rogue2017 now!!! #ilovemyrogue#purchasedNissanRogue2017 More
Honest Service They helped us find exactly what we were looking for. We were only looking for one vehicle and we ended up leaving with two great vehicles at a great They helped us find exactly what we were looking for. We were only looking for one vehicle and we ended up leaving with two great vehicles at a great price! I would highly recommend to my family and friends! More
Buy a new van Great service and friendly. But when you do financing for the vehicle, make sure you check the bill of sale and payment for the right amount. Great service and friendly. But when you do financing for the vehicle, make sure you check the bill of sale and payment for the right amount. More
Sales great, but Don't trust their service inspections Just burned second time by trusting service inspection work at Crosstown. Do not trust their service recommendations, This time had peace of mind ins Just burned second time by trusting service inspection work at Crosstown. Do not trust their service recommendations, This time had peace of mind inspection and first recommendation was need for tune up and sparks. i thought it had been done recently, however service rep could not find history but for one back in 2014. I asked him to check glove box for history (I keep all the mtce records there) - and then thought, they did inspection, it must need it. A little later, he had not gone to the glove box, I approved the work and wasted a lot of money. I don't believe a tech or mechanic had even looked at it as tune up and sparks had been done only 12k km previously at a dealership closer to me when they had a special. I didn't remember and saw the reciept in the glove box afterwards. Afterwards, he confirmed that recommendations were "strictly based on time and mileage". Don't waste your money in inspections. The previous time, I had 85 point inspection done just before warranty expired. and did suite of stuff, brake system mtce and fluid exchange that was recommended. This was at 97k Km's. Warranty expires at 100k. Then at 101286km, water pump went. They had not noticed any issue just 4K before. Repair was over $1k and no sorry or discount or anything. Tough luck. Do not trust their service inspections. I believe they just try to sell you on next big service package wilt doing any inspection. How could they have recommended tuneup after an inspection if the sparks were that new? I feel cheated. Sales was great experience. Bought 2012 gr Cherokee and 2015 trailhawk from them. More
Great sales staff and friendly people Started looking at used and after a few test drives i wanted to see a price on a NEW truck, Dave my sales guy came back with the offer of a life time Started looking at used and after a few test drives i wanted to see a price on a NEW truck, Dave my sales guy came back with the offer of a life time and with the best price the FIRST time. Dave was great at getting back to my txt msgs and wasnt over bearing or pushy. I would recommend this dealership to my friends and family and highly recommend DAVE V. Upon delivery of my Truck the cross town decal i asked to be removed was removed and the truck looked great thank you cross town for my new truck and keeping my family safe More
Honest service. Friendly. Not pushy. Good price for my trade in. Found a vehicle for cheaper than originally planned, Accounting department was fair and helpful with my payment and option Good price for my trade in. Found a vehicle for cheaper than originally planned, Accounting department was fair and helpful with my payment and options. Very good service. Not pushy but helpful. More
Great Shopping Experience! Husband and I were shopping, was nice to be acknowledged and included in the whole process. Dave V was very patient with us showing us both new and us Husband and I were shopping, was nice to be acknowledged and included in the whole process. Dave V was very patient with us showing us both new and used vehicles, and made sure we were 100% satisfied before purchasing. Dave spent a fair bit of time with us on the lot as well as behind the scenes. Really appreciated his hard work. More
Friendly staff Was kindly greeted by all staff the minute we got to dealerships. Very friendly and knowledgable salesman and finance team. Will be recommending to fr Was kindly greeted by all staff the minute we got to dealerships. Very friendly and knowledgable salesman and finance team. Will be recommending to friends and family. More