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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,054 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,054 reviews
November 01, 2017
Love my new ride!!!! It's amazing what you can buy on line and have delivered to your door!!! Homan was awesome to deal with, the original vehicle I wanted and found at Cr It's amazing what you can buy on line and have delivered to your door!!! Homan was awesome to deal with, the original vehicle I wanted and found at Crosstown was tagged sold but within 15 minutes Homan found an identical for us, we preferred the velvet red and Homan delivered. Joy was amazing to deal with also in finance. This was our 2nd vehicle from Crosstown and our 5th Dodge product, usually go for trucks but this time it's a 2018 Sterling Edition Grand Jeep Cherokee with all the bells and whistles! The service from here is still amazing! Since we were trading our Ram truck they delivered our new vehicle 10 hours north (986 km) safe and sound! More
by Michelle Farris
Employees Worked With
Joy Gobeil, Homan Rad
October 29, 2017
"Great service and Friendly staff!" went in to trade in my dodge journey.jecris help us fast and efficient.had a brand new 2018 jeep compass limited.happy and satisfied with the service went in to trade in my dodge journey.jecris help us fast and efficient.had a brand new 2018 jeep compass limited.happy and satisfied with the service. More
by Emma
Employees Worked With
Chester Tiongson, Jecris Bautista, Michael Caddarao
October 28, 2017
Mazin was very helpful!! Went in to look at trading our old van. Mazin helped us right away, worked hard to get us the best deal and we got a new van pain free! Awesome custom Went in to look at trading our old van. Mazin helped us right away, worked hard to get us the best deal and we got a new van pain free! Awesome customer service. More
by Kim W
Employees Worked With
Mazin Fakhreddine
October 24, 2017
Great service and very helpful! They were honest and helpful to find you a good vehicle. Not much sales talk. Thanks to Ai and Jecris. They've provided a good service! They were honest and helpful to find you a good vehicle. Not much sales talk. Thanks to Ai and Jecris. They've provided a good service! More
by Jwel17
Employees Worked With
Jecris Bautista, Ai Sadayuki
October 23, 2017
Un Happy My Husband and i bought both our vehicles here and where told both time that we would get a refer pay back $500. I referred two people that bought fro My Husband and i bought both our vehicles here and where told both time that we would get a refer pay back $500. I referred two people that bought from them and we only received a cheque for $300. I was not happy and called about it. I was told police have changed but every other Chrysler company said it is a $500. referral policy . More
by Willson
Employees Worked With
Mohamed Shuke
October 17, 2017
Service Center review We bought a 2016 Jeep Cherokee sport at the end of August, owned for a month had to get towed to dealer as it wouldn’t start, starter had went in the We bought a 2016 Jeep Cherokee sport at the end of August, owned for a month had to get towed to dealer as it wouldn’t start, starter had went in the vehicle and was told it would be fixed within a week. Got a call saying there was an extra bolt in the torque converter housing and the bolt had wrecked the torque converter and starter. Vehicle was in the shop for a total of 20 days. We only received a couple calls about the status of vehicle so we’re in the dark with how the repairs were going, were told to come pick it up only to find out the vehicle was left in horrendous condition, dirt and dust on the door panels inside and the floor filthy, and no fuel left. It was picked up with 3/4 of a tank. This is very disappointing, and discouraging for us. The least that could have been done is the vehicle cleaned and have a half tank of fuel. More
by Stark17
Employees Worked With
Just I need general experience
October 16, 2017
leave it to the pros. patience is key if you have any issues, whatever it is, it's not the first of it's kind, they will make it right just give it time. patience is key if you have any issues, whatever it is, it's not the first of it's kind, they will make it right just give it time. More
by Sudbu"Ray" Saturday Night
Employees Worked With
TJ Fiddler, Mario Liberona, Ashley Graham, Michael Caddarao
October 09, 2017
Very freindly and proffesional. I basically asked him what i was looking, my price range. He gave me plenty of options and puthimself on my shoes as the buyer and gave me exactly wha I basically asked him what i was looking, my price range. He gave me plenty of options and puthimself on my shoes as the buyer and gave me exactly what i was looking i came across the in 2017 dont know if he still works this was years ago, made everything easy going and very freindly and proffesional. More
by DodgeLife
Employees Worked With
Mohamed Shuke, Husny Ismael, Adel Abubaker
October 04, 2017
had poor salesman. did not try or give me any deal. very poor went in there cause they had the right colour and options of vehicle i was looking for.But bad mistake. we agreed on a price and i told them very poor went in there cause they had the right colour and options of vehicle i was looking for.But bad mistake. we agreed on a price and i told them that i would think on it over night, The next day, my numbers all changed my interest rate went up 2% for some reason.They went ahead and got more approval for the loan just for the extra warranty which i told them i did not want. When i tried to call a manager and left messages , no return call. 3 times tried to get someone, nothing still to this day. was a very bad day, they took my money and thats all they wanted. Went back in there a few weeks later and talked to the salesman, think the vehicle is getting poor gas miles.He said you must be driving it hard and walked away. seems to me that there is no care after the fact, More
by LLOYD
Employees Worked With
Jerry Ziniak, Ismael Mirza
October 04, 2017
Ashley was Awesome Sauce, and Finance Dept. were Cool Beans! I'm very happy with my vehicle purchase, and it's all thanks to the great service and awesome knowledge of Ashley Graham, our sales representative wit I'm very happy with my vehicle purchase, and it's all thanks to the great service and awesome knowledge of Ashley Graham, our sales representative with Crosstown Auto Centre and the amazing people that we were privileged to meet there as they helped with the purchase. Ashley was awesome and kept me informed during the purchase process and had the answers to my questions, and i left satisfied and confident with my vehicle purchase, and have nothing but positive feelings about my experience with Crosstown Auto Centre in Edmonton, and highly recommend them for your next vehicle purchase. Thanks again for the great service and attentive assistance with my vehicle purchase and a heartfelt Thank You to Ashley for helping me get behind the wheel of my Ram 1500. More
by Flower_Dude
Employees Worked With
Ashley Graham
