Crosstown Chrysler Dodge Jeep Ram

Very good experience Bought a 2018 ram Steve was and from the experience overall will be my salesman for future purchases. Highly recommend to go to crosstown and see Stev Bought a 2018 ram Steve was and from the experience overall will be my salesman for future purchases. Highly recommend to go to crosstown and see Steve lots of sales people give u the gears blah blah he's straight to the point ur there to buy he's there to sell. 10 out 10 for all go see him u won't be disappoint More

Great speedy service. We bugged Steve a number of time just kicking tires and he always treated us like valued customers every time we came in. We finally purchase a Grand We bugged Steve a number of time just kicking tires and he always treated us like valued customers every time we came in. We finally purchase a Grand Caravan from Steve yesterday and it only took a matter of a few hours to complete the deal and drive away in our new van!! Over all great personality and professionalism throughout our entire experience with Steve Kachkan at Crosstown Chrysler. More

Salesperson was very helpful Hadi was very helpful and polite. My wife was looking at a new vehicle and he treated her with great respect. His customer service is awesome. I am lo Hadi was very helpful and polite. My wife was looking at a new vehicle and he treated her with great respect. His customer service is awesome. I am looking at getting a new vehicle for myself. Would definitely call Hadi, very seldom were a salesman comes thru on their promises. This man does! More

HORRIBLE EXPERIENCE I wish I never would have gone to this dealership! The wait times were exceptionally long, the sales were just so fake, the coffee station was xxxxe, I wish I never would have gone to this dealership! The wait times were exceptionally long, the sales were just so fake, the coffee station was xxxxe, the cafeteria closed early. They let me leave without my old registration, no NIVIS. My vehicle HAS an issue with the display. They spent a day on it and did nothing to it! I had a much better experience at the Sherwood Park dealership! More

Service visit I received excellent service from Ian Kennedy-service advisor. He was pleasant, called me back when he said he would and kept me informed. I've never I received excellent service from Ian Kennedy-service advisor. He was pleasant, called me back when he said he would and kept me informed. I've never had a better service person. As it was warranty work getting done I don't know what the price for repair was going to be. More

Outstanding Service! This dealership exceed my expectation. I bought my first new vehicle and was very happy and satisfied with my overall experience. Thanks Jecris Bautis This dealership exceed my expectation. I bought my first new vehicle and was very happy and satisfied with my overall experience. Thanks Jecris Bautista for your excellent service. More

Ripped off Why is it that as soon as papers are signed after your purchase, the lies begin, bought a new ram 3500, 2 mins into drive away from dealership, rain w Why is it that as soon as papers are signed after your purchase, the lies begin, bought a new ram 3500, 2 mins into drive away from dealership, rain water washed off there typical show n shine wax and dents started to appear in hood and found more on the roof, likes like hidden hail damages to me, have a peice of paper stating to be repaired & we’ll contact you, Of course it never happened, 2nd attempt to get fixed still never happened. Bought extended warranty ( $4000) from Chrysler Canada, not a 3rd party, it’s been nothing but a struggle & everything I ever brought forward has been turned down or my expense. My advice is that this place doesn’t have what it takes to make it. Remember, it’s front line personal who are great to deal with, it’s other people behind close doors are difficult. P.S. I don’t want apology from this dealership either, it’s probably not worth much. More

Perfect Detailer Thanks Cam did a good work for my car and Van, very impressed, good friendly attitude, no xxxxxxxxx, will keep contact with Cam, thanks again Thanks Cam did a good work for my car and Van, very impressed, good friendly attitude, no xxxxxxxxx, will keep contact with Cam, thanks again More

service is too poor i went their service assest by ashley horvath to checked my jeep because the screen is not working so because of that i cant use my back up camera, he i went their service assest by ashley horvath to checked my jeep because the screen is not working so because of that i cant use my back up camera, heaters and radio. so she told me they will order the parts and they will call me back after 5-7 working days, it was still part of the warranty so im still waiting their call but its been a month no one is calling me, i messaged them and call them but no answer .. its really hard because its winter and i cant adjust the heater, my feet got frozen, i asked loaner car but she said no available.. what a service right? or maybe they dont care because it is part of the warranty and they cant get any sales/money ftom us.. i just got the jeep sept 2017 and it happen at the first winter the screen is not working anymore.. so super disappointed More

More than helpful I have to commend the service department for going above and beyond for me today. The heat in my car just all of a sudden stopped... slight ticking no I have to commend the service department for going above and beyond for me today. The heat in my car just all of a sudden stopped... slight ticking noise for 10 minutes and boom... nothing. They had my vehicle diagnosed and fixed in no time. These are seriously the best people and service department I have dealt with in a long time. More