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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,163 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,163 reviews

April 03, 2025

Pleasant and up lifting service advisor gave us peace of mind and went above and beyond More

by lisalizon41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Apr 07, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Lisalizon41, we really appreciate your positive review! Thank you, and have a fantastic day!

Apr 07, 2025 -

lisalizon41 responded

Yes I was blown away on how Professional Jayme was Greeted us immediately Listened and understood our concerns as we had 1500 kms to drive home and truck wasn’t sounding right She had an idea it was a certain thing and it was she was able to get financing and made all the right information sound like the perfect option for us And we allowed the repairs to be made and truck is still working great now as we are now safely back in Winnipeg And she even called awhile later to see if we were satisfied with the work and we were Thanks again and please tell her we appreciate her hard work to make us feel comfortable and safe while we were there

April 02, 2025

Great place to go for a oil change see you next time I need one More

by Jaydon3102@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Urbanovitch
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Jaydon3102@icloud.com, we really appreciate your positive review! Thank you, and have a fantastic day!

April 01, 2025

Amazing service that's always friendly and affordable. The service staff are all great especially a girl named Monica. She always goes above and beyond assuring my maintenance services always go smoothly. More

by Billbriscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Billbriscoe, Thank you for your kind words and for being a loyal customer! We're thrilled to hear that you've had such a great experience with our team, especially Monica. We’ll be sure to pass along your praise! We truly appreciate your continued trust in us and look forward to helping you with your next vehicle when the time comes.

March 31, 2025

Vanessa gave excellent customer service and highly satisfied with crosstown chrysler and the work done on my car. More

by Arjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Arjay, we really appreciate your positive review! Thank you, and have a fantastic day!

March 31, 2025

I brought the Jeep in for a shock leak and a thorough inspection found some more leaks in the other shocks. Thank you! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Joe, we really appreciate your positive review! Thank you, and have a fantastic day!

March 31, 2025

Brought my truck in for an issue, it was diagnosed quickly and part ordered. I brought it back for repair and it was complete in just a few hours. More

by tandruchow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

tandruchow, Thank you for your review! We're glad to hear that our team was able to diagnose and repair your truck quickly. We hope you have a fantastic day!

March 29, 2025

Although we have had some differences with the service area the final results have always been very satisfactory. Crosstown has an excellent staff that are professional and are definitely customer servic More

by MarknPatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora, Emre Kahraman, Jaden Murray
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

MarknPatti, Thank you for your thoughtful review! We truly appreciate your feedback and are glad to hear that you’ve been satisfied with the final results. Our team is committed to delivering professional and customer-focused service, and it’s great to know that it stands out. We value your business and look forward to continuing to provide excellent service in the future!

March 29, 2025

I was happy with the service and the stuff, everything was done on time and well . More

by Kabem8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Oliveira, Darrin Orchard, Annette Saunders, Dale Severyn, Jennifer Taylor , Angela Smith, Sandra Urbanovitch, Jobolson Robles
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Kabem8, Thank you for your review! We’re glad to hear you were happy with our service and that everything was completed on time. If there’s anything we can do to make your experience even better next time, we’d love to hear your feedback. We appreciate your support and look forward to serving you again!

March 28, 2025

I am thrilled with my recent Jeep purchase. Although we discovered a few damages after the purchase, the dealership promptly addressed our concerns and repaired the issues at no cost. Their eff More

by danielleolesen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Smith
Apr 05, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

danielleolesen, Thank you for your wonderful review! We’re thrilled to hear that you’re happy with your Jeep purchase and that our team was able to address your concerns promptly. Customer satisfaction is our top priority, and we’re glad Angie and our service team could make the process seamless for you. Your recommendation means the world to us, and we truly appreciate your support. Enjoy your Jeep, and we look forward to serving you again in the future!

March 28, 2025

Easy to communicate and set up. Service advisors are great. Complimentary inspection was well appreciated. More

by Saifhossain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Psymon
Mar 30, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Saifhossain, Thank you for your positive review! We are happy to hear the communication between you and the advisors was great! We hope to continue being of service to you in the future! Thank you once again and have a fantastic day!