Crosstown Chrysler Dodge Jeep Ram

2nd vehicle bought from there. Needed warranty work and service person Vanessa Williams was a great help. Part was backorder but she got us into a loaner quickly. Needed warranty work and service person Vanessa Williams was a great help. Part was backorder but she got us into a loaner quickly. More

My experience at Crosstown service was spectacular. Psymon in the express lane went above and beyond to help me with what I needed. If I could give six stars I would! I'll be getting all my services do Psymon in the express lane went above and beyond to help me with what I needed. If I could give six stars I would! I'll be getting all my services done at crosstown from now on and I look forward to my next visit. More

I bought a demo Grande Cherokee. Got a fair deal. I requested that when they detailed it, they used absolutely no scents or sprays due to allergies. Picked it up. The scents nearly k Got a fair deal. I requested that when they detailed it, they used absolutely no scents or sprays due to allergies. Picked it up. The scents nearly knocked me over. Took it back the next morning on a Saturday. Sales Manager was kind and had it ozoned for me. Another day wasted sitting in the dealership. While I was there, I asked what the prize cage was for. He said anyone who bought a new vehicle got something. I wasn't offer this when I purchased my vehicle. Mo kindly let me choose something. Also, my fuel tank was almost empty when I picked it up. Never have I bought a vehicle anywhere where they didn't fuel it up. The jeep is nice. Customer service details aren't great. I doubt I'd buy another there when there are others that pay more attention to detail. More

Monica Gora did her usual outstanding work as our service advisor. The technicians also appear to have done their usual fine work on our vehicle. It was all done on time. advisor. The technicians also appear to have done their usual fine work on our vehicle. It was all done on time. More

Absolutely impressed with the knowledge, friendliness and professionalism. I appreciate not being coerced into service I don’t need professionalism. I appreciate not being coerced into service I don’t need More

Overall, our experience was very good. We would like to thank Mahyar Mehranfar, our sales person, for all his patience and will contact him should need too. Mahyar took lots of time to b We would like to thank Mahyar Mehranfar, our sales person, for all his patience and will contact him should need too. Mahyar took lots of time to be get to know us and what we were looking for. More

Over all good experience. Except my last oil change. It took about 2 hours. Waited out side for 1 hour before I got in with only 1 vehicle ahead of me. Should not be called q Except my last oil change. It took about 2 hours. Waited out side for 1 hour before I got in with only 1 vehicle ahead of me. Should not be called quick lube. More

Don’t go here! Shady salesman and financial department. After sales service doesn’t exist here!! Shady salesman and financial department. After sales service doesn’t exist here!! More

Service department is slow. Coming from out of town, I booked an appointment for a software upgrade ( told upgrade would take approx 30 min )and 2 hours later got my vechicle b Coming from out of town, I booked an appointment for a software upgrade ( told upgrade would take approx 30 min )and 2 hours later got my vechicle back More

I would like to thank Crosstown team for the wonderful and quality customer service. Will be back again for sure. and quality customer service. Will be back again for sure. More