Back

Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.3
2,053 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

Directions

By Type

Showing 2,053 reviews

June 07, 2018

Amazing Experience My family and I bought a dodge journey from Mo just this past week, and there is no end to the amount of positive things I can say about him. He wasnt More

by Chanel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Hamdan
Jun 08, 2018 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words. We are delighted that Mo has given you such an exemplary experience with the purchase of your new vehicle. Our clients are family to us & its wonderful to hear that Mo feels the same way! Congratulations & welcome to the Crosstown Family!

June 06, 2018

Best Truck Shopping Experience! Gerald was and absolute pleasure to have as our sales member. Wasn't sure if it was time to buy at that moment, however he helped a great deal on figu More

by Jhignacio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Christensen
Jun 06, 2018 -

Crosstown Chrysler Dodge Jeep Ram responded

Wow!! Thank you so much for this amazing review! Gerald is one of our newest additions to the team and we couldn't be prouder to have someone as upbeat & hardworking as him helping our clients find their perfect vehicle! Thank you for trusting Gerald & Crosstown in the purchase of your new vehicle. Welcome to the Crosstown Family!

June 05, 2018

Understanding,fun, and a great experience Gerald Christensen met me out side explains the difference between each truck I was looking at, listened to me and got me exactly what I wanted. More

by tigerdog47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Christensen
Jun 06, 2018 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for this amazing review!! We are so ecstatic that Gerald provided you with an incredible truck purchase experience. Congratulations on your purchase & welcome to the Crosstown Family!!

June 03, 2018

Straight shooter Excellent sales and finance dealings, I contacted Steve and in a day and a half I was driving my new dodge truck, no xx and no trickery, straight forw More

by Tye 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moose Zarandah, Steve Kachkan
Jun 06, 2018 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for this fantastic review!! Steve & Moose are some of our most valuable team members & we couldn't be happier to hear they have provided you with a wonderful experience. Congratulations on your purchase and welcome to the Crosstown Family!

June 01, 2018

Awesome! My husband and I just purchased a truck from Crosstown with Darren’s help. He is down to earth and amazing. He followed through on every promise he ma More

by Bev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Shaw
Jun 06, 2018 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Bev! Thank you so much for sharing your experience with Darren. We are so excited that he's chosen to join our team & that he is providing guests like yourself with exceptional purchase experiences. Congratulations on your new vehicle & welcome to the Crosstown Family!

May 31, 2018

Good service He helped me find a ram 1500 limited. The cars and turcks that he was washing look really good. He’s doing an amazing job! More

by John76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Bertrand
Jun 06, 2018 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi John! Thank you so much for this wonderful review! We're very happy to have someone as hard working as Daniel as part of our team!

May 30, 2018

Crosstown experience The atmosphere was very welcoming. The salesman was very attentive to my needs and what I wanted. They did an excellent job matching me up to the vehi More

by Truckdude1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Surtida, Carlo Colinares
May 30, 2018 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you so much for the wonderful review! We are proud to have Tony & Carlo as valued members of our team =) We did notice that you gave us 4 out of 5 stars, what could we have done better to earn the elusive fifth star from you? Please connect with our Marketing Manager, Ashley Graham at 780-488-4881 to discuss your experience further =)

May 29, 2018

Excellent Myself and my husband were able to get into two great vehicles. Darren Shaw was excellent to deal with and worked hard for us. He was genuine and care More

by Kempins1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Shaw
Jun 06, 2018 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Sarah & Aaron! Thank you so much for reviewing your experience with Darren. Your trust in our business & in Darren means the world to us! We are so so happy that Darren providing you both with a wonderful purchase experience for your vehicles! Congratulations & welcome to the Crosstown Family!

May 27, 2018

Miscommunication to the salesman i bought a model 2016 Jeff Renegade last year April 2017,Actually its run good so far suddenly last week 2018, I found something wrong in my AIR CONDI More

by rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Villaluna
May 30, 2018 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Rose, Thank you so much for your feedback. We are very sorry that you feel inconvenienced regarding your experience with your vehicle issue. As you were requesting information on a non-recall related service issue, an inspection of the vehicle in person is always required in order to diagnose and repair the concern. As Dan is a Salesperson with the dealership, unfortunately he would not be aware of required parts for vehicles. It sounds like there was some miscommunication as you were unaware of the steps required to repair your vehicle, and for that we feel absolutely terrible. Our Service Manager, Chris Goodwin has been made aware of your concerns and hopefully we can expedite the repair process when your parts arrive. If you have any further questions or concerns, please give our Marketing Manager, Ashley Graham a phone call 780-488-4881 or email agraham@crosstowhchrysler.com. Thank you in advance for your understanding & we hope you have a wonderful day =)

May 27, 2018

amazing Darren went out of his way to make sure our buying experience was amazing, even offering to help me out with getting my crutches and a chair to elevat More

by DandB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Shaw
Jun 06, 2018 -

Crosstown Chrysler Dodge Jeep Ram responded

Holy smokes! Thank you for such a wonderful review of your experience with Darren. We are so tickled that he went above and beyond to make sure you & your wife were comfortable during your purchase experience. Congratulations on your new vehicle & welcome to the Crosstown Family!

...
28
...