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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,053 reviews
November 01, 2018
Felt forced into one certain vehicle Nice dealership, felt forced into one certain vehicle, did not put the options on the vehicle I asked for , no trailer hitch. Moose was horrible !! Nice dealership, felt forced into one certain vehicle, did not put the options on the vehicle I asked for , no trailer hitch. Moose was horrible !! More
by Chris
Employees Worked With
Moose Zarandah, Michael Caddarao, Gerald Christensen
October 30, 2018
Awesome laid back experience Mauricio worked hard to get us the car, and deal we wanted and a great trade in price on my truck. Would definetly reccomend crosstown when buying a v Mauricio worked hard to get us the car, and deal we wanted and a great trade in price on my truck. Would definetly reccomend crosstown when buying a vehicle. Great friendly service all around and the most laid back atmosphere out of any dealership ive ever been to. More
by Scottyp63
Employees Worked With
Mauricio Roa
October 18, 2018
Great experience. Effecient, fast and helpful salesman. Dan guided me through the process. He gave me options and great deals that will fit my budget without compromisi Effecient, fast and helpful salesman. Dan guided me through the process. He gave me options and great deals that will fit my budget without compromising my needs for the type of vehicle that i need. More
by Gurjeepney
Employees Worked With
Joy Gobeil, Dan Villaluna
October 03, 2018
This time I was happy I was thinking to get a fully loaded truck I didn't get a remote starter even I asked for it but ...and I being buying car from u that's will be my fi I was thinking to get a fully loaded truck I didn't get a remote starter even I asked for it but ...and I being buying car from u that's will be my fifth time but this time they put me down More
by Dima20
Employees Worked With
Bob Janis, Carlo Colinares
October 02, 2018
Excellent staff & service My initial visit, I didn’t have a particular vehicle in mind. I had many ideas but nothing specific. I was fortunate enough to encounter Ali who showe My initial visit, I didn’t have a particular vehicle in mind. I had many ideas but nothing specific. I was fortunate enough to encounter Ali who showed exemplary service with his honesty and professional opinion. I was very pleased with my purchase and the process that he helped guide. I would highly recommend this car dealership and would suggest anyone to ask for Ali. Whether they have specific ideas in mind or need assistance on building a foundation of my ideas, this individual helped fulfill my needs and I’m very pleased with my new vehicle. Thank you so much Ali! More
by Jane smith
Employees Worked With
Ali Choucair
October 01, 2018
Straight forward and honest quality service I was thoroughly impressed by the service I was given at crosstown. They helped get the best vehicle for the budget I needed to achieve. And our sales I was thoroughly impressed by the service I was given at crosstown. They helped get the best vehicle for the budget I needed to achieve. And our sales person Ai Sadayuki was an amazing help for making the right choice and her honesty was refreshing from the usual sales people in other dealerships who’s only interest is to make a sale. I also appreciate the sales manager Mario for treating me like family, not use to managers being so caring. More
by Mitchel eduardo Barahona
Employees Worked With
Carlo Colinares, Mario Liberona, Ai Sadayuki
October 01, 2018
Great people! Got my new car courtesy of Mike and Carlo. Was really happy that I got what I really wanted. Kudos to these gentlemen! Also a special mention to Ismae Got my new car courtesy of Mike and Carlo. Was really happy that I got what I really wanted. Kudos to these gentlemen! Also a special mention to Ismael and Rod for their good service! I didn’t have a hard time with these guys because they made sure that they will make you happy and satisfied! You are awesome! -Dalton More
by Charger2018
Employees Worked With
Rod Ackers , Carlo Colinares, Ismael Mirza, Michael Caddarao
September 28, 2018
Awesome Good customer service speciall. I highly recomended jecris as your sale consultant he will help you a lot, and he will give the best vehicle for you Good customer service speciall. I highly recomended jecris as your sale consultant he will help you a lot, and he will give the best vehicle for you More
by Marlon
Employees Worked With
Jecris ompong bautista
September 26, 2018
Very poor service Took our 2012 Jeep Wrangler in for two tire repairs on one occasion. Although the price of the repairs was $10.00 to $20.00 more per tire than tire s Took our 2012 Jeep Wrangler in for two tire repairs on one occasion. Although the price of the repairs was $10.00 to $20.00 more per tire than tire shops, the fact that it was very close to where we were, the extra cost was worth the convenience. Drop the Jeep off, walk back to work. The call came that two wheel studs were cross threaded. Here is where it gets ridiculous. Cost of wheel studs, $26.78 each. Plus $15.11 for a lug nut. Although we expressed our concern about the inflated cost of parts, we were told that is what the parts department sells them for. Discussed the cost with the tech at the Express Lane and got no satisfaction nor explanation as to why the cost. Spoke to his supervisor or manager and the same result. We were stuck as they would not release the Jeep as it was deemed unsafe to drive as both studs were on one side. Even though I could have pushed the Jeep to where we were. Call to another dealership had the wheel studs at $8.00 and a local tire shop had brand name studs for $4.00. No explanation was ever given for the cost of what should be an inexpensive part. Dealership did offer 10% off the total bill which came to $250.00. Pretty high cost for two tire repairs. To top it all off the repair took more than that day forcing us to make alternate arrangements for transportation or to wait till 6 pm which is three hours past quiting time. When we went to pick up the Jeep and pay, that whole process took 1/2 an hour. Sent to one cashier then back to the Express Lane and back to the cashier. Just a word of warning, check the cost of parts at both other dealerships and after market before authorizing work being done by this or any dealership. Not all costs are the same. This dealer will claim that they use Molar parts, but so did the dealership that quoted $8.00. Did not get the cost on the lug nut, but I am sure it would not be $15.00, twice as much as thier wheel studs. When it comes to our buying a new Mopar, and we will buy another, it sure will not be from Crosstown. More
by Not happy
Employees Worked With
Hemil Bhagat
September 22, 2018
Are these Jokes? There is not enough space here to say how bad my experience has been buying a brand new truck from Crosstown, but to speak specifically to this fella, There is not enough space here to say how bad my experience has been buying a brand new truck from Crosstown, but to speak specifically to this fella, i brought my truck in THE SECOND TIME to have an extremely annoying rattle in the ceiling fixed and my truck was spotless inside and out, when i got it back It was dirty inside and out, and when i spoke to Brian extremely displeased i asked him if this was how they did business and he told me i was being condescending and if i wanted to speak to him like that he was not going to help me. He was very rude and like i said that is just one of many examples of the poor, actually brutal service i was provided with, I would not tell my worst enemy to buy from this place, they dont value your business in the slightest. More
by Dontbuyfromcrosstown86
Employees Worked With
Brian Neggers
