Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Heads up service rep. Kudos to Allan Angeles for helping me get my Dodge Ram serviced. I had brought it in for a recall notice and the left side ram box gate as it wouldn't Kudos to Allan Angeles for helping me get my Dodge Ram serviced. I had brought it in for a recall notice and the left side ram box gate as it wouldn't open. He recommended a complimentary inspection upon which the techs found some other issues I was unaware of including a leaking front strut. Allan was able to get those issues fixed and all under warranty on the same day. 5 stars to Alan. Geoff Jorden More
Started with great service, but the service ended quickly. I Bought a used Vehicle, the experince started off amazing, The staff where super friendly and happy, I bought my Suv on a Friday , They asked what I Bought a used Vehicle, the experince started off amazing, The staff where super friendly and happy, I bought my Suv on a Friday , They asked what day I would like to pick it up, I said Thursday of the following week. ( Thinking this would be enough time for them to get everything ready). I showed up with check in hand to pay for the vehicle in full, they told me then and there that it was not ready, Asked to come back the next day " It will be ready I promise". I had a bad feeling that that the vehicle would not be ready and called. They told me 4 o'clock, I let them know that I would be there Saturday morning, Guess What The Vehicle Was Not Ready !!! No Phone Call , No Communication. So Finally on day 10 I was able to pick up my Suv. I was promised a full tank of gas ( this did not happen) was told to come back and pick up a gas credit. Frustrated and just wanting to get out of there ,the salesman Mazin had the oddasity to ask me to give him a 5 star rating !! I would not recomend this Sales Guy to any of my friends or family , September 28 2019 Ryan Hudson More
Terrible service department I have an oil change package with this dealership when I bought my truck, I go in about every 5k-6k for an oil change. I now have 40k on my truck and I have an oil change package with this dealership when I bought my truck, I go in about every 5k-6k for an oil change. I now have 40k on my truck and they are just now recommending service which should of been done at 10k and 25k. I was never told about any of this except for a recommendation to replace my windshield. Now they are quoting hundreds of dollars worth of service which should of been recommended months ago. This dealership values profit over customer service. If this service was recommended at the appropriate times i would not be as upset, but since they failed to do there job, I will not be bringing my vehicle back after my service contract is over. Very big disappointment as the sales side was fantastic. More
Ask for Taleb Choucair regarding any new/used sales I would just like to take a few minutes to appreciate Taleb. While I was driving through their lot to see if there was any vehicles that peaked my int I would just like to take a few minutes to appreciate Taleb. While I was driving through their lot to see if there was any vehicles that peaked my interest, Taleb approached me and asked if there was anything he could do to help me out. I mentioned to him if that I was considering trading in my Subaru Legacy for a 4 door wrangler and that I was just looking around to see what they had in stock. He asked if I would have liked to comeback into the dealership and I kindly refused because I just wasn’t comfortable going inside. To my surprise, Taleb then asked if he could grab me a coffee from inside while I kept looking ( of course I said yes ) anyways once he came out with my coffee he left me his card and mentioned that if I had any question, comments, concerns or that if I was just in the neighbourhood to give him a call or text or even just stop by. I didn’t purchase anything from crosstown but hopefully one day I will from Taleb. Not only was he kind, energetic , understanding he was also very professional and will not bother you like car sales workers through text/emails/phones. I would highly recommend Taleb for the best service at crosstown! More
Ai Sadayuki I just want to give my respect and big thanks to Ai Sadayuki. Thank you for helping me get my Evo X Final Edition. For all your efforts and time you'v I just want to give my respect and big thanks to Ai Sadayuki. Thank you for helping me get my Evo X Final Edition. For all your efforts and time you've given me, thank you. - Chris More
Great service! Super organized, smooth transaction , truck is awesome ! Thanks Ai for a seemlrss internet transaction and the air port pick, I would buy from you aga Super organized, smooth transaction , truck is awesome ! Thanks Ai for a seemlrss internet transaction and the air port pick, I would buy from you again! More
Al Dewan I would like to give a big thank you to Al Dewan and all the other staff that help me get my 2015 Dodge Journey with a low credit but Al and his staff I would like to give a big thank you to Al Dewan and all the other staff that help me get my 2015 Dodge Journey with a low credit but Al and his staff made it possible I would recommend Crosstown Motors to everyone they will help you 100 % thanx again and I'm loving my new ride More
Bought a 2016 Ford Fusion Dependable, professional, quality service, listened to what I was looking for, and very happy for what I choose! Crosstown Auto Centre, highly recomm Dependable, professional, quality service, listened to what I was looking for, and very happy for what I choose! Crosstown Auto Centre, highly recommend this place More
Shuke was great in my 2019 Jeep purchase Was looking for a specific Jeep Cherokee and dropped by Crosstown to find it. Met with Shuke who took the time to show me a couple different Cherokee Was looking for a specific Jeep Cherokee and dropped by Crosstown to find it. Met with Shuke who took the time to show me a couple different Cherokees and did his best to match what I wanted to what was available. Very pleasant to deal with and very professional with my wife and me. Thank you again Shuke!! Brad S. More
Purchased a Compas I had a great experience buying my vehicle. Everyone was very professional and friendly. I would be happy to come back. Happy to refer people. I had a great experience buying my vehicle. Everyone was very professional and friendly. I would be happy to come back. Happy to refer people. More