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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,165 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,166 reviews
May 16, 2015
Dodge 1500 ram pickup Great service ( smoken truck!!) very helpfull sales & management, the little extras are important to me and where I do business. I look forward to doi Great service ( smoken truck!!) very helpfull sales & management, the little extras are important to me and where I do business. I look forward to doing more business with crosstown motors! Good job! More
by Paul2015
Employees Worked With
Moose Zarandah, Lyle Najjar
May 13, 2015
Wonderful Colin and his boss husny were a great help buying my first new car. Car blew up and Colin was calling me helping me out, offered me a loaner for 2 day Colin and his boss husny were a great help buying my first new car. Car blew up and Colin was calling me helping me out, offered me a loaner for 2 days to test drive t see if I liked it. Loved it and signed that day drive it home. Colin is a great salesman and is good at it and makes you feel like your part of the crosstown family. Couldn't of asked for a better sales guy. I highly recommend Colin struth if your planning to buy a car More
by Blowupcar
Employees Worked With
Lyle Najjar, Husny Ismael, Rick Wilmot, Allan Angeles
May 13, 2015
2015 Jeep Wrangler I received excellent service selecting and test driving various new vehicles. Chris worked with me and is very knowledgeable about the vehicles and I received excellent service selecting and test driving various new vehicles. Chris worked with me and is very knowledgeable about the vehicles and very patient. More
by Black Pearl
May 13, 2015
No parts I'll open with the fact that I have no issues with the service staff here. They're always polite and courteous. What I'm seeing is logistical mismanag I'll open with the fact that I have no issues with the service staff here. They're always polite and courteous. What I'm seeing is logistical mismanagement in the way things are operated, particularly with parts. I took my 2012 Jeep Compass in for some warranty work. A leaking differential, a software recall, and a horrid squeak coming from the rear suspension. I made an appointment the previous weekend for a Wednesday in the morning and was told it would take a day, which is killer. The only issue is that some suspension component(s) had to be back-ordered and I've been told I have to wait 2-3 weeks for said part(s) to arrive. I appreciate the differential being fixed, however it's difficult to be pleased when I book an appointment in advance, and take two hours off of work, only to find out I'll be driving on a potentially compromised, and terribly annoying sounding suspension. The only saving grace is that this whole scenario won't touch my wallet, otherwise I'd be immediately taking my business elsewhere to someone who could get the parts faster. With the size of the dealership, the volume of work that these guys do, and the fact that my car isn't exactly rare, I'm very surprised to find they don't stock suspension parts. It's going to be a very long 2-3 weeks listening to this very loud squeaking everywhere I go. Great service center, great staff, not so great parts inventory. EDIT: Was called promptly after writing this review. There's a national shortage on the part required, which while still frustrating, is understandable. More
by Aaron T.
May 12, 2015
Finance department I bought a Dodge Journey last October. The service received afterwards was terrible.When I paid my loan off in May this year I had big trouble to canc I bought a Dodge Journey last October. The service received afterwards was terrible.When I paid my loan off in May this year I had big trouble to cancel the breakdown and medical insurance I had to take out with the loan. More
by patience
Employees Worked With
Mazin Fakhreddine
May 12, 2015
They really listen to what I need It the first time I go to a dealership end the people listen to my need and they put all the effort the sell me the product that I really wanted It the first time I go to a dealership end the people listen to my need and they put all the effort the sell me the product that I really wanted More
by Remi84
Employees Worked With
Marko Kamal
May 11, 2015
Best service out there Al Dewan, has been the best sales man ever, he goes beyond his way to make you feel comfortable in the purchase you made and made me feel so comfortab Al Dewan, has been the best sales man ever, he goes beyond his way to make you feel comfortable in the purchase you made and made me feel so comfortable. Thumbs up to Al !!!!! Vivian Nelson More
by vkneklson
May 09, 2015
better compared to the last time we were there. better sale we were greeted in a timely manner, once we were in the dealership to finalize our deal and taken up to the financing and this time did not take all d we were greeted in a timely manner, once we were in the dealership to finalize our deal and taken up to the financing and this time did not take all day long to close the deal. was impressed. More
by jneel
Employees Worked With
olivia Rasa, Adam El Najjar, Pat Savoie
May 09, 2015
moose on loose Moose helped me and understood my needs even though it was a difficult transaction with insurance, no pressure and found The right vehicle and worked Moose helped me and understood my needs even though it was a difficult transaction with insurance, no pressure and found The right vehicle and worked with used manager to set me up More
by moose
Employees Worked With
Moose Zarandah
May 09, 2015
better experience then the first time THE FIRST TIME I BOUGHT A CAR HERE I HAD A HORRIBLE EXPERIENCE. GRANT AND JEREMY HAVE RENEWED MY FAITH IN CROSSTOWN. THEY WERE BOTH HELPFUL AND HONEST THE FIRST TIME I BOUGHT A CAR HERE I HAD A HORRIBLE EXPERIENCE. GRANT AND JEREMY HAVE RENEWED MY FAITH IN CROSSTOWN. THEY WERE BOTH HELPFUL AND HONEST WITH ME WHICH IS VERY IMPORTANT. THEY BOTH TOOK THE TIME TO MAKE SURE I COMPLETELY UNDERSTOOD EVERYTHING BEFORE I DROVE AWAY IN MY NEW VAN. THANK YOU! More
by tanyaross3
Employees Worked With
Jeremy Hamilton
