Crosstown Chrysler Dodge Jeep Ram

They are an extension of my family now. My husband and I went into Crosstown to see if we were getting a fair deal from St.Albert Dodge. We were promptly greeted by Mazin Fakhreddine and Ada My husband and I went into Crosstown to see if we were getting a fair deal from St.Albert Dodge. We were promptly greeted by Mazin Fakhreddine and Adam El Najjar. They were very warm and friendly. They were genuine in our entire interaction. So genuine in fact, we ended buying our brand new truck with him. Mazin was absolutely amazing and helpful. He answered all our questions and concerns openly, honestly, and made us feel very confident in him. He is the `aMAZINg`Mazin. We are absolutely thrilled with the attention and respect he gave us. My husband is a very impatient man, and it didn`t faze Mazin at all. He stood up and backed every word he gave us. After Mazin, we then met with Marko Kamal in finance. Once again, a very genuine positive experience with Marko. He had to work to get us what we wanted, but he went above and beyond. He was very attentive to all our needs ad concerns. Marko is on the ``mark``. If you are looking to buy a vehicle and feel as though you aretheir friendéfamily member, these are the men to do it. My husband and I will never deal with another dealer or salesman. Mazin and Marko are our friends and family now. They truly deserve a major pat on the back. Thanks aMAZINg Mazin and on the `mark`Marko!!! You men are wonderful and i am so gracious for everything you did and do, keep up the great work guys,til next time, Graciously The Bones More

Great Salesman, Great Truck, Poor Detailing service I recently bought a ram 1500 sport hemi and couldn't be happier with the vehicle. My salesman Chris Lausch was very knowledgeable and extremely friend I recently bought a ram 1500 sport hemi and couldn't be happier with the vehicle. My salesman Chris Lausch was very knowledgeable and extremely friendly. We came in Monday morning before sales were open and Chris put down his breakfast to help us out right away. Sadly after all his efforts we had to deal with some lazy detailing and needed to send it back for a proper clean making us wait a few hours. Even the receptionist and financing department was quite helpful and friendly. So all in all would have been a perfect experience other than the truck detailing setting us back a day. More

Was a great experience, told Pat what I wanted and he got it Pat was not pushy and lets you decide what you would like. Pat was very pleasant to deal with. Got the vehicle I wanted and am happy! Pat was not pushy and lets you decide what you would like. Pat was very pleasant to deal with. Got the vehicle I wanted and am happy! More

Awesome Experience We cannot speak highly enough about the Crosstown staff that helped is purchase our first family vehicle. We walked in with high expectations as my pa We cannot speak highly enough about the Crosstown staff that helped is purchase our first family vehicle. We walked in with high expectations as my parents are faithful, loyal patrons of Crosstown. We knew when we were ready to look at an SUV this was where we would go, and we DO NOT regret our decision, and can say with confidence that our future vehicle purchases will be made here. Patrick was friendly and personable and easy to talk to right off the bat, and absolutely insured we were comfortable at every turn, and confirmed with us everything we were looking for. Jerry was a huge help as well and both guys were so fun to deal with. What we were anticipating to be a stressful experience ended up being fun and easy and completely positive. We are not exaggerating when we say we left truly feeling like family and we absolutely will not hesitate to refer friends and family to Crosstown. We expected to leave with a base model older Durango and we left with a 2014 citadel. These guys busted their butts all day for us and we don't take that lightly. It was a very long day, but not miserable by any means. We felt very well taken care of and never like we were on our own in this process. Super positive experience and we're looking forward to our next service appt so we can hang out at Crosstown and say hi to these guys!! More

Terrible Customer Service This Dealer is nothing but a bunch or crooks they stole money from me, i traded in my 2011 Ford Escape, they said that they would be taking 4000 off m This Dealer is nothing but a bunch or crooks they stole money from me, i traded in my 2011 Ford Escape, they said that they would be taking 4000 off my new vehicle and the rest owing would be added back on. only to subtract what i owed just to add it back on? for example: lets say i owed 14000 they should have subtracted 4000 then added 10000 back on but thats not what they did effectively giving no money for my trade in..... CRROOOKKKSSS More

Excellent Service Was referred to Al Dewan at Crosstown, first time buying a North American suv. Al, was a huge help and the whole store definitely was eager to earn my Was referred to Al Dewan at Crosstown, first time buying a North American suv. Al, was a huge help and the whole store definitely was eager to earn my business. I got a great deal on my Grand Cherokee Summit and they paid out my trade in FULL. I can't believe the difference between them and the $10,000 dollars St Albert Dodge tried to scam me for on my trade. The people at Crosstown are a fine example of excellent customer service and a business that doesn't need to make its whole year profit on one client. I'd definitely buy from them again. More

GREAT CUSTOMER SERVICE I WAS SOOOOOOOOOO HAPPY TO HAVE AL DEWAN AS THE SALES PERSON! HE PROVIDES THE BEST SERVICE EVER...HE WAS ALSO MY SALESMAN AT GREAT WEST DODGE SO WAS T I WAS SOOOOOOOOOO HAPPY TO HAVE AL DEWAN AS THE SALES PERSON! HE PROVIDES THE BEST SERVICE EVER...HE WAS ALSO MY SALESMAN AT GREAT WEST DODGE SO WAS THRILLED TO SEE HIM AT CROSSTOWN... I HOPE HES STILL THERE WHEN I DO MY NEXT TRADE! More