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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,163 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,163 reviews
September 15, 2015
Excellent Service So Easy This was my first time buying a vehicle on my own my husband always did those things. I was at the dealership with my daughter looking for a 4x4 Jeep. This was my first time buying a vehicle on my own my husband always did those things. I was at the dealership with my daughter looking for a 4x4 Jeep. No one jumped on us as soon as we got there we were able to look around at all the Jeeps that we were interested in and then we approached a salesman when we were ready for information. That was Al Dewan he treated us like he would have wanted his wife and daughter treated. He made sure i was well informed about the vehicle and went through all of the features and computer capabilities that the vehicle has so that I understood them and felt comfortable.He walked us through the facility to make sure I knew where to go for my oil changes and service. This experience was stress free from the moment we got there.I really appreciated all the help and friendly service we received. More
by Kerry/Amanda
Employees Worked With
Marko Kamal
September 15, 2015
There for YOU not the deal It was our first time buying a brand new vehicle. We had a few ideas in mind that we wanted to ensure that we get the most bang for our buck. We were It was our first time buying a brand new vehicle. We had a few ideas in mind that we wanted to ensure that we get the most bang for our buck. We were skeptical of Salespeople ambushing us and making us feel overwhelmed, but we entered regardless and to our surprise it was a very calm environment. We walked around the showroom and still no salespeople bombarding us. We then decided that we did want to speak to a salesperson and walked up to the reception desk and asked a very friendly financial person that we would love to speak to someone about purchasing a new vehicle today. He introduced us to Patrick Rego! Wow we were seriously impressed with his sales tatics, he greeted us with a friendly hello and handshake asked what he could do for us today. We informed him of our financial needs, but yet we wanted to put in a vehicle that was less than ordinary. Plus we had a vehicle that we wanted to trade in as well. Well first thing was first lets get the vehicle that we wanted to trade in off our hands, that went along rather smoothly and fast. The next item on the list a new vehicle, Patrick did everything he could to help us find a nice vehicle for a suitable price, and he did just that! a beautiful Cherry Red Blacked out Lared X-series ;). We were sold before we even drove it, but by this time it was fairly late in the night and yet Patrick didn't rush us and kept pushing for that perfect price just right for us! Plus we got a few other perks too that weren't too bad if I do say so myself. It's all because of Patricks hard work and exceptional customer service that we got the vehicle we have now and we couldn't have asked for anything better! Thanks Patrick! Nick & Sammie More
by N&S
Employees Worked With
Patrick Rego
September 14, 2015
Fast and efficient friendly. gives you options to help you to decide whats best for you. they find things and make it happen. you can feel how they care about what you w friendly. gives you options to help you to decide whats best for you. they find things and make it happen. you can feel how they care about what you want More
by mico15
Employees Worked With
Chester Tiongson, Tony Surtida, Marko Kamal
September 11, 2015
Buying replacement parts Very clean easy to navigate through to the parts section Was asked if I needed help didn't have to run around looking for some one to help me. Very p Very clean easy to navigate through to the parts section Was asked if I needed help didn't have to run around looking for some one to help me. Very polite and respectful staff going to have to give this place a 10 out of 10 More
by Hemi sport
Employees Worked With
Didn't get the 2 guys names at the parts desk very polite and quick , Cassandra Brochu
September 10, 2015
Very patient folks!! My wife and I stopped by Crosstown on a Saturday morning and were greeted by Nick. He took time to listen to what we were looking for and proceeded to My wife and I stopped by Crosstown on a Saturday morning and were greeted by Nick. He took time to listen to what we were looking for and proceeded to put a pile of miles on his sneakers over the next few hours. We left without a solid match but he had a very good idea of what we were looking for (that day anyways). Over the next few days we were in contact with Dave, Adam, Jeremy and then Lyle in finance. All great people and all spent a tremendous amount of time with us ensuring we were completely satisfied. I will say the truck we started looking for and the truck we ultimately purchased ended up being exactly (with the exception of the Cummins upgrade) what we were looking for - more importantly a better match for future plans. For real - these folks spent upwards of 8 hours looking after us and were very patient, pleasant, personable and very professional . We will be back and I look forward to future dealings with their after sales service. More
by NewCumminsowners
Employees Worked With
Adam El Najjar, Dave Comrie, Jeremy Hamilton, Lyle Najjar, Nick Marando
September 06, 2015
"J JO" is the way to Go!!! My wife and I walked in with an appointment to meet Jerry. I mentioned a truck was a preference but parking space is a concern. He suggested drive a My wife and I walked in with an appointment to meet Jerry. I mentioned a truck was a preference but parking space is a concern. He suggested drive a model home and see if it will fit in the garage! We did and found the truck was not the best option. That simple suggestion made the rest of my vehicle buying experience easy. We opted for a Cherokee instead. Jerry worked very hard finding the right colour/option packages to suit our needs. He let us test drive different models, brought various colour/interior combinations for us to see and sit in. Jerry is very knowledgable on the vehicles and the nuances between models and options available. Drove home our new vehicle the same day. A hassle free, no pressure experience, Jerry is a professional and personable individual to deal with. Craig & Jacque. More
by jeepman
Employees Worked With
Jerry Joseph
September 04, 2015
great 1st experience My 1st time new vehicle purchase and had a great experience. Patrick was always available and eager to help to find what I wanted & make it happen. My 1st time new vehicle purchase and had a great experience. Patrick was always available and eager to help to find what I wanted & make it happen. More
by Courtney
Employees Worked With
Patrick Rego
September 03, 2015
We got exactly what we wanted! Sheldon was extremely attentive I'm helping my husband and I find exactly what we were looking for within our budget. He made sure all our must haves Sheldon was extremely attentive I'm helping my husband and I find exactly what we were looking for within our budget. He made sure all our must haves were met and we appreciated the time that he spent finding us the Charger and Jeep of our dreams. More
by Angela
Employees Worked With
Jeremy Hamilton, Sheldon Smith
August 30, 2015
super good service first time to express lube change very professional staff in the lube center and we were walking around in building and both the salesman service first time to express lube change very professional staff in the lube center and we were walking around in building and both the salesman we sold us the van came and said hi to us to that it means a lot about after sales hey thanks to justin /danny and good service to cassie in lube More
by Jackie
Employees Worked With
Danny Setera, Cassandra Brochu
August 30, 2015
New purchase of 2015 jeep wrangler sport b Called and dealt with many other dealerships. A no pressure environment and very nice people to deal with. Listened to my concerns and found me the je Called and dealt with many other dealerships. A no pressure environment and very nice people to deal with. Listened to my concerns and found me the jeep I was looking for. Other dealerships had lied to us on many levels about many things. When I stated I had been purchasing vehicles and making payments for many years and could filter through the jargon, I was treated properly and for that reason they earned my business. Love the environment, a great experience. Would definitely recommend this dealership to anyone, now will see how the aftermarket warranty service is. In my experience, not so good with any, always great on purchase, Hope the same holds true in the after purchase experience. Looking forward to putting the Jeep name to the test. More
by Romain
Employees Worked With
Colin Dzurka
