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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,116 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,116 reviews

October 28, 2024

Overall, our experience was very good. We would like to thank Mahyar Mehranfar, our sales person, for all his patience and will contact him should need too. Mahyar took lots of time to b More

by Nona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ai Sadayuki, Ocean ., Mahyar Mehranfar
Nov 01, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Nona, thank you for your kind words and this wonderful review! We are pleased to hear you had a wonderful experience buying a vehicle from Mayhar, and that he took the time to get to know you and make it a comfortable experience. Enjoy the new vehicle!

Nov 02, 2024 -

Nona responded

Thank your for recognizing out review and we did have a good experience overall. Looking forward to the same kind of experience as we look forward to the maintenance needs of our ne "Tar Baby" .

October 27, 2024

Over all good experience. Except my last oil change. It took about 2 hours. Waited out side for 1 hour before I got in with only 1 vehicle ahead of me. Should not be called q More

by turvillerandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi Temraz
Nov 01, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. Our service manager, Brian, would like to speak with you further about your experience. Please reach out to him at 780-488-4881 or bneggers@crosstownchrysler.com. We hope you have a great day!

October 27, 2024

Don’t go here! Shady salesman and financial department. After sales service doesn’t exist here!! More

by balsa_glacial_0n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hassan Khan
Nov 01, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Balsa_glacial_0n, it is disappointing for us to hear that your experience was anything less than great. We would like to speak with you further regarding your experience. Please reach out to Jerry at 780-488-4881 or jziniak@crosstownchrysler.com. Thank you and have a great day.

October 25, 2024

Service department is slow. Coming from out of town, I booked an appointment for a software upgrade ( told upgrade would take approx 30 min )and 2 hours later got my vechicle b More

by Terryguilfoyle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Nov 01, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Terryguilfoyle, thank you for taking the time to leave us feedback about your experience with us. Our service manager, Brian, would like to speak with you about your experience. Please reach out to him at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again and have a great day.

October 24, 2024

I would like to thank Crosstown team for the wonderful and quality customer service. Will be back again for sure. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Smith
Oct 26, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Sam, we are so pleased you enjoyed your visit to Crosstown Chrysler Dodge Jeep Ram! We look forward to getting the opportunity to serve you again in the future! Have a fantastic rest of your week!

October 23, 2024

I was misled by the Chrysler showroom and bought the wrong size rims and tires. I incurred the cost of purchasing and replacing the tires More

by arturb844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Graves
Oct 25, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Arturb844, thank you for taking the time to leave us feedback about your experience with us. Our service manager, Brian would like to speak with you about your experience. Please reach out to him at bneggers@crosstownchrysler.com or 780-488-4881. Thank you again and have a great day.

Nov 06, 2024 -

arturb844 responded

The problem was solved successfully, thank you very much for your help and the quick solution.

Nov 06, 2024 -

arturb844 responded

I would like to do this because Brian was very quick to respond to the problem and I really appreciate his quick resolution of issues.

October 19, 2024

I would like to leave an incredibly positive review for the dealership where I recently purchased a car. From the very start, the service was top-notch! The atmosphere in the dealership is welcoming, and t More

by Yarick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadym Vovk
Oct 25, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Hi Yarick, thank you for taking the time to leave a review for us at Crosstown Chrysler Dodge Jeep Ram. We're happy Vadym met your expectations! Welcome to the Crosstown family. Have a wonderful week.

October 18, 2024

Fast service, Kelsey Leis and Jayme Caldwell were great to deal with in the repair of our Jeep. More

by Lamoureux’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell , Kelsey Leis
Oct 19, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Lamoureux’s, we're so glad that we were able to get you a great deal on the repairs of your jeep and that Kelsey and Jayme were able to get it done quickly for you. Thank you and have a fantastic day!

October 18, 2024

Friendly and professional. the staff is very helpful.Highly recommended.Going to them for years and will continue to do so because of their good service provided. More

by Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emre Kahraman
Oct 19, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Anton, thank you so much for the positive review! We are glad to hear you have been trusting us for a while with all your vehicle servicing needs and we look forwarding to keeping that trust and keeping your vehicle good for the roads for years to come! Thank you once again and have a wonderful day!

October 18, 2024

I have had nothing but issues with this dealership, from rude front desk staff to service not wanting to cover paint peeling from their car wash under warranty with the truck being less then a month old. Th More

by screeds.fluffs.09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Entire dealership
Oct 25, 2024 -

Crosstown Chrysler Dodge Jeep Ram responded

Screeds.fluffs.09, thank you for taking the time to leave us feedback about your experience with us. If you haven't done so already please reach out to our service manager, Brian, to discuss the details of your visit with him. He can be reached at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again.

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