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Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.5
2,162 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

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Showing 2,162 reviews

April 26, 2025

From sale staff to service staff, excellent customer service! I am highly satisfied with all staff going above and beyond! More

by d.jo.yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam El Najjar, Ai Sadayuki, Angela Smith, Emmanuel Elizeo, Mahyar Mehranfar
April 25, 2025

Very friendly. Even ubered me to and from work while my vehicle was getting an oil change. More

by Van.gladue78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa williams
April 24, 2025

They always provide great service. The staff is amazing. Would not take my vehicle anywhere else. More

by Sara H
Recommend Dealer
Yes
Employees Worked With
Angela Smith
April 24, 2025

Service was slow. Had appointment and still took 8+ hours for a simple tire switch out. Cost was expensive, again simple 45 min job. Not impressed at all. More

by McMann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember name
April 24, 2025

They were extremely friendly, took my vehicle in right away and gave me great service. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
April 23, 2025

Every time I bring my truck in all repairs are completed never had any issues and the staff very friendly More

by Jerrywouters84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Caldwell
April 18, 2025

Great service, friendly staff. Highly recommend this dealership for all your automotive needs. There coffee could be a tad better tho but it’s free so I can’t complain to much. More

by briscoebarry1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gora
Apr 22, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Briscoebarry1952, we really appreciate your positive review! Thank you, and have a fantastic day!

April 17, 2025

They listen and get me what we need not what they want to sell us. More

by Denisedevries
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Temraz, Ai Sadayuki
Apr 22, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Denisedevries, we really appreciate your positive review! Thank you, and have a fantastic day!

April 17, 2025

Friendly, polite service reps. However typical of car dealerships they try to upsell service every visit. I realize it is their jobs, but from a customer perspective it is frustrat More

by dickens.tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyanne Nichols
Apr 22, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your recent visit to Crosstown Chrysler Dodge Jeep Ram. Our service manager would like to discuss your experience further with you. Brian can be reached at 780-488-4881 or bneggers@crosstownchrysler.com. Thank you again and have a great day.

April 16, 2025

Clean facility, helpful and courteous staff from answering the phone, to checking us in, to calling to update to checking us out. We appreciated the constant and consistent communication, but I woul More

by sarahpinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Apr 18, 2025 -

Crosstown Chrysler Dodge Jeep Ram responded

sarahpinny, Thank you for the detailed review and kind words about our team and facility — we're really glad to hear you felt supported and informed throughout your visit. We hope you have a fantastic day!

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