
Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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From sale staff to service staff, excellent customer service! I am highly satisfied with all staff going above and beyond! service! I am highly satisfied with all staff going above and beyond! More
Service was slow. Had appointment and still took 8+ hours for a simple tire switch out. Cost was expensive, again simple 45 min job. Not impressed at all. Had appointment and still took 8+ hours for a simple tire switch out. Cost was expensive, again simple 45 min job. Not impressed at all. More
Great service, friendly staff. Highly recommend this dealership for all your automotive needs. There coffee could be a tad better tho but it’s free so I can’t complain to much. Highly recommend this dealership for all your automotive needs. There coffee could be a tad better tho but it’s free so I can’t complain to much. More
Friendly, polite service reps. However typical of car dealerships they try to upsell service every visit. I realize it is their jobs, but from a customer perspective it is frustrat However typical of car dealerships they try to upsell service every visit. I realize it is their jobs, but from a customer perspective it is frustrating. Particularly when the costs are exorbitant. More
Clean facility, helpful and courteous staff from answering the phone, to checking us in, to calling to update to checking us out. We appreciated the constant and consistent communication, but I woul answering the phone, to checking us in, to calling to update to checking us out. We appreciated the constant and consistent communication, but I would recommend asking for text updates with confirmable quote costs. 2 times I misheard or misunderstood costs. Coordinator is very knowledgeable but a lot goes over my head so having the details in a readable and referable format would have been helpful. More