Crosstown Chevrolet Buick Cadillac GMC

I just want to extend the exceptional service from Crosstown to day on the repairs of my scratched hood on my 2013 Cadillac SRX. and they way they conducted themselves with the work. Thanks to the fol Crosstown to day on the repairs of my scratched hood on my 2013 Cadillac SRX. and they way they conducted themselves with the work. Thanks to the following for you participation: Shari Booth for her award and continuous Support I receive from her leadership, 5 Stars Shari. Keith Little Mr. Body shop Manager for his long time friendly service and to get the work done and on time Impeccable Job today Keith 5 Stars. And to Manager Don Collin for his great understanding in this matter .Don I got to say It looks like something I would have done myself when cleaning if you remember mu 09 Silverado I traded in. I have always loved the service from Crosstown you all treat me and my wife Louise Great. I will always recommend Shari Booth and your Dealership, thanks again for all your help, Your Sincerely Rick & Louise Smith More

Recently looking for a used vehicle as our present vehicle was very old and not reliable. Gwen new what we were looking for and watched the incoming vehicles for something that would fit our needs. Sh vehicle was very old and not reliable. Gwen new what we were looking for and watched the incoming vehicles for something that would fit our needs. She kept us well informed of what was on the lot. Our vehicle unexpectly died and we were in need of a vehicle quickly. She immediatley returned our calls and set up an appointment. she stayed late in the business day to accomodate our work schedules. She took the time to explain the car efunctions/options even though it was evident that she would be staying past closing in order to save us a return trip to the dealership. She is pleasant and knowledgeable and very customer service orientated. We never felt like were inconviencing her and I would recommend her to anyone looking for a vehicle More

Purchasing a new vehicle is quite an expense. I felt hesitant entering a dealership thinking that some salesperson would hound me down for a quick sale. Once I spoke to James Goudreau about my "perfect hesitant entering a dealership thinking that some salesperson would hound me down for a quick sale. Once I spoke to James Goudreau about my "perfect vehicle" and what was available to me at that time I felt relieved from the pressure I expected. James was very approachable, happy and ready to answer my concerns. I ordered a custom made truck because of the "demands" I wanted. James explained the options and promotions that were available to me at the time of discussion. At no time did I feel pressured to purchase a vehicle. I even had the pleasure of meeting the manager of Crosstown who welcomed me to their family. Thank you to James and the Crosstown staff for making my day a pleasurable one !! Mike More

Brought my 2013 Sierra in for a problem with the 4-wheel drive. Service department were very polite and informative, gave me a rental due to the truck being in the shop for so long. The truck was in the sho drive. Service department were very polite and informative, gave me a rental due to the truck being in the shop for so long. The truck was in the shop for two weeks (no reason of Crosstowns). I felt that I wasn't really happy with the 2013 truck so i approached my sale person that sold me the truck and started talking about possibly trading in my 2013 to a 2014. Jeeleen is the PERFECT salesperson. Explained everything in detail and got me the best price on my trade and explained all the available discounts towards my new GMC. I will always return to Crosstown just for that reason. They work hard for the customer and they have a great selection of trucks to test drive! So if your looking to buy a GMC or Chev, Stop in and see Jeleen. She will go out of her way to get you into something that fits you at a good price. More

James was awesome! Helped me find the right truck to suit my needs. Love my new Silverado LTZ!!! Friendly staff and excellent service!!! Service dept is also a main reason I purchased my truck there, always my needs. Love my new Silverado LTZ!!! Friendly staff and excellent service!!! Service dept is also a main reason I purchased my truck there, always had great service experience. Jason Roy More

I have dealt with Marc Leveille in the past and it is always a pleasure to do so. Thanks for the great service! I would recommend anyone to visit Marc with service concerns with there vehicle.... very e always a pleasure to do so. Thanks for the great service! I would recommend anyone to visit Marc with service concerns with there vehicle.... very efficient! More

This is the fourth vehicle I buy from Crosstown and the third vehicle I buy from James Goudreau. I would highly recommend both the dealership, and this particular salesman. I get fantastic treatment when I third vehicle I buy from James Goudreau. I would highly recommend both the dealership, and this particular salesman. I get fantastic treatment when I go there. I will be purchasing my future vehicles from Crosstown, and having James take care of the sales process. More

Justen was a great person to deal with for the situation I was dealing with. He was very kind, caring and took the time making sure I understood what was going on. I would recommend him to everyone I know. I was dealing with. He was very kind, caring and took the time making sure I understood what was going on. I would recommend him to everyone I know. Where ever he works thats exactly who I'd be looking for with my next purchase. More

First impression was amazing customer service right from the start! James Goudreau was very helpful in finding us the car we were looking for that suited our needs. Not only did he do that, he found us a g the start! James Goudreau was very helpful in finding us the car we were looking for that suited our needs. Not only did he do that, he found us a great deal on the car. We couldn't ask for more!!! From this amazing service and experience. We will be returning to see James Goudreau for all future purchases. Highly Recommend James Goudreau at Crosstown in Sudbury. More

This dealership went to extraordinary lengths to fix my Cadillac CTS. When the dealer where I live failed on many occasions to properly diagnose and repair it, I decided to take it back to Crosstown in Su Cadillac CTS. When the dealer where I live failed on many occasions to properly diagnose and repair it, I decided to take it back to Crosstown in Sudbury where I purchased the new car three years ago. John Katerynuk went over and above, as did Vince, the owner. Al and Kristen also saw to it that I had a comparable vehicle for the weeki it took to repair the vehicle. My son and his famly highly recommended Crosstown as they have had excellent service there for years, and I wasn't disappointed. More