Crosby Volkswagen

During extensive diagnostic work, staff provided periodic updates on progress, which made the waiting easier. updates on progress, which made the waiting easier. More

Always excellent service, and fantastic staff all around. The new building is so clean and inviting. The new building is so clean and inviting. More

Excellent service. Always greeted with a smile. Front desk always go that extra mile to accommodate. Always greeted with a smile. Front desk always go that extra mile to accommodate. More

Excellent service very friendly staff . Waiting area very clean and comfortable . All the staff very organize. Waiting area very clean and comfortable . All the staff very organize. More

Very friendly and helpful staff. Smooth check in process, good analysis of the vehicle and provided suggestions to make decisions, overall it was a great experience. Keep up the good Smooth check in process, good analysis of the vehicle and provided suggestions to make decisions, overall it was a great experience. Keep up the good work guys. More

Excellent customer service with knowledgeable service technicians. Reasonable service time with follow up and ensure car is safe to drive. technicians. Reasonable service time with follow up and ensure car is safe to drive. More

Great service, great staff. Good job done, very accommodating, nice new facility, highly recommend this dealership Good job done, very accommodating, nice new facility, highly recommend this dealership More

Excellent service always. Friendly staff. Always willing to go the extra mile. Highly recommended. Jan Siddorn Friendly staff. Always willing to go the extra mile. Highly recommended. Jan Siddorn More

Isaiah was very helpful and kept me updated on how long my service would take. my service would take. More

After going through the process of financing and communicating back and forth with the sales team I was informed at the last minute that one of the dealership technicians was considering taking the communicating back and forth with the sales team I was informed at the last minute that one of the dealership technicians was considering taking the vehicle in question for themselves. Racing to get to the dealership to place a down payment amounted to nothing as the manager decided to give it to the staff member instead of us. This is not how business is done. Customers should not have to compete with staff who are "considering" vehicles and then have them arbitrability snatched up despite doing all suggested to sway the manager's decision. I feel sorry for the poor sales staff trying to earn an honest buck under such embarrassing incompetence. They should consider going where their obvious ability and integrity will not be undermined by nepotism and short-sightedness. We are so discouraged by this ordeal that we have gone over to Toyota. People wish to feel proud in their new vehicles. You can't feel that way if the manager at the dealership treats you like an inconsequential nobody. More