Crestview Chrysler Dodge Jeep - Service Centre

Crestview Chrysler Dodge Jeep has been my preferred dealership for many years now. On this visit I had my mother-in- law's vehicle in for servicing and winter tire installation. I have purchased two ve dealership for many years now. On this visit I had my mother-in- law's vehicle in for servicing and winter tire installation. I have purchased two vehicles from Crestview in the past 4 years and will make my next purchase from them as well. In my opinion their sales and services is second to none! More

A couple of weeks ago I called about a check engine light on my 2011 Ram Diesel with 15000 kms on it, first i could not get an appt for about 10 days. Finally the day of my appt arrives and i drop the truck on my 2011 Ram Diesel with 15000 kms on it, first i could not get an appt for about 10 days. Finally the day of my appt arrives and i drop the truck off early in the morning. About 4 oclock comes around and i get a call saying they cant look at it today, can they keep it overnight and do it first thing in the morning? Remember i have no vehicle at this time and not sure how im going to get around? I make alternate arrangements for the night and expect my vehicle back early the next day. The next day rolls around and i hear absolutely nothing, i call about 3 pm figuring they just forgot to let me know it is done and they tell me they havent even looked at it yet and likely wont get to it?? I just tell the guy i will come and get it, i just cant be without a vehicle that long especially a brand new one with 15k kms!! I walk in and ask for my keys and the guy hands them to me no apology, no explanation, nothing! So please if you are considering buying anything here or getting any work done, then think again. I will not be back ever and that is too bad considering my wife and i generally buy brand new vehicles every 3 years or so. More

Over the past few years we have bought two vehicals from this dealership on the premiss of quality workmanship and service, as well as the commitments made by sales. Because of their auto body shop, we hav this dealership on the premiss of quality workmanship and service, as well as the commitments made by sales. Because of their auto body shop, we have now sold our 2011 Jeep Grand Cherokee and are in the process of selling our Dodge 3500 Laramie Diesel with only 41000 kms to Capital Ford Lincoln. I will never deal with this dealership again on any level and would strongly recomend that people keep driving down the street to their competitors. In fact because of Dodge's "outs" on their bumper to bumper warranty I would recomend that people not buy from in Chrysler Dodge Jeep dealership untill they remember that they depend on people buying their product to pay out their government bail out. More