Crestview Chrysler Dodge Jeep - Service Centre

Warranty Work Brought my CVA Jeep Commander in for warranty work Nov 2, 2015. Darcy was my service representative and I found him to be very pleasant and accommodat Brought my CVA Jeep Commander in for warranty work Nov 2, 2015. Darcy was my service representative and I found him to be very pleasant and accommodating. The work was completed expediently and he called me back within 2.5 hours advising I could pick up the vehicle. Working with Darcy was a great experience. More

Fast, efficient and always professional. I was treated really well. The service crew were friendly and helpful, all the way from reception to the end. I had a complete service and had new key I was treated really well. The service crew were friendly and helpful, all the way from reception to the end. I had a complete service and had new keys made all in 1 hour. More

Ram truck ecu I brought my truck in for an ecu issue some time ago and was extremely pleased with the expertise that Kevin showed towards this issue. He went above I brought my truck in for an ecu issue some time ago and was extremely pleased with the expertise that Kevin showed towards this issue. He went above and beyond to make sure I was able to make it to work after my truck had to spend a few nights there waiting on a part. So far this service centre has been he best I have delt with and once we are ready to upgrade my wife's vehicle we will be going to Chrysler for this reason. More

Crestview has great service I took my Dodge journey in for a warranty recall was done correctly in a timely fashion. I take that same work Journey plus my personal Dodge ram ther I took my Dodge journey in for a warranty recall was done correctly in a timely fashion. I take that same work Journey plus my personal Dodge ram there for regular service. Ryan and the guys are great to deal with the oil change guys in the bays are awesome as well. n and out no games or xx. More

Service Call Service recall for air bag software, steering module not in yet. Parts for caps on consule were wrong, need to reorder. Navigation is not working, fou Service recall for air bag software, steering module not in yet. Parts for caps on consule were wrong, need to reorder. Navigation is not working, found out it was sold Nav ready, and Salesman Rob said it already had navigation, it will cost me 600. More

Towards driving a safe car Friendly, helpful service from Kevin Brooks. Brought the car in for repair of emergency brake, safety check, winterized the car. Good shuttle r Friendly, helpful service from Kevin Brooks. Brought the car in for repair of emergency brake, safety check, winterized the car. Good shuttle rides, dependable pick-up. More

Not very good, bad would describe it. I had my car there for tires and warranty, transmission issues. Seems the extended warranty I purchased does not cover anything. I was told it is norm I had my car there for tires and warranty, transmission issues. Seems the extended warranty I purchased does not cover anything. I was told it is normal gear noise, seems my 30 plus years in the transmission field does not mean anything. If someone brought this car in with the noise we would recommend removal and inspection as it is most likely a bearing! There is an issue with the clutch as well, sounds like the release bearing is not on the fork right or retaining clip missing? Last the gas cap door sticks out and moisture freezes in the winter. Two of the issues were mentioned when I was in previous, both times the word given was we were too busy. So I ask you how would you feel in my shoes? More

Service Darcy is always a very welcoming, accommodating, honest member of Crestview's staff to work with. I am disappointed that the staff in the shop were un Darcy is always a very welcoming, accommodating, honest member of Crestview's staff to work with. I am disappointed that the staff in the shop were unable to hear a sound my vehicle was making and when I came back after not having my vehicle for a day the first thing that I can hear when I pull away is the sound I initially brought my vehicle in for. This will mean additional time for their staff and additional time for me with out my vehicle. More

A woman's point of view... First of all I found the place intimidating. I am not the car expert and I felt like I was going into a whole new environment. Darcy from the servic First of all I found the place intimidating. I am not the car expert and I felt like I was going into a whole new environment. Darcy from the service department did put me at ease. He was cordial and did explain what was going to be done to my car. He is a very pleasant individual who knows his stuff. My biggest problem with the experience is the parking. Where do you park? If I park near the service department door I get THE LOOK. You know that boy you don't what you are doing look. That happened the last two times I was there. This time (October 26/15) I was told to drive in. Guess what? It was the same place where I parked the last two times. I did comment to Darcy that I was told where to park. I still don't get it. Now when the job was done your people found a pretty tight spot to park the car and I found it difficult to get out. Surely you can do something about the atrocious parking. I am amazed at what I was charged! I think that it was a lot of $$$$. Any justification for the high prices? I told Darcy that every time I see him he costs me money and hopefully I won't see him for awhile (LOL). More

Maintenance Service I ask for a service for my Durango and they are very good in customer service. They accomodate every question I asked. And give me the details that I I ask for a service for my Durango and they are very good in customer service. They accomodate every question I asked. And give me the details that I need to know without asking them. More