Crestview Chrysler Dodge Jeep - Service Centre

Excellent! I can’t say enough on how much Kevin Brooks from the service department helped me out yesterday. He went above and beyond to get me back on the road. I can’t say enough on how much Kevin Brooks from the service department helped me out yesterday. He went above and beyond to get me back on the road. That gentleman is not just there just a pay check, he is there for the people. Thank you so much Kevin for getting me back on the road so fast! More

Express lane Another great visit to the express oil change lane. Fast, friendly service, and Harry is always a treat to deal with. Thanks again D.B. Another great visit to the express oil change lane. Fast, friendly service, and Harry is always a treat to deal with. Thanks again D.B. More

Really fast in fixing vehicle problem i got some vehicle problem came down at shop. Troy and Tj helped real quick and solved problem?Thanks to them! Would recommend this place to my friend i got some vehicle problem came down at shop. Troy and Tj helped real quick and solved problem?Thanks to them! Would recommend this place to my friends and family! More

Outstanding guy, outstanding customer service. Brock was very accommodating and fair throughout our interaction. He went out of his way to make sure my needs were met while finishing everything in Brock was very accommodating and fair throughout our interaction. He went out of his way to make sure my needs were met while finishing everything in a timely manner. Would recommend him to anyone interested in purchasing a new or used vehicle. More

Great work , done quickly no hassel Booked my Chrysler 300 in for warranty work. No hassel done quickly and correctly . No hassel warranty claim. Keven was quite helpful in booking me in Booked my Chrysler 300 in for warranty work. No hassel done quickly and correctly . No hassel warranty claim. Keven was quite helpful in booking me in and arranging shuttle service for me which was also appreciated. More

Engine light Brought my 2015 Jeep Cherokee limited in to get the engine light that came on dealt with. Kevin Brooks was very professional and kind when dealing wit Brought my 2015 Jeep Cherokee limited in to get the engine light that came on dealt with. Kevin Brooks was very professional and kind when dealing with me. He was helpful and assured me that my warranty would cover the problem. Thanks for the help and making the experience a positive one. More

Do not meet commitments, do not respond to telephone inquire Took my Jeep in for a new windshield on a scheduled Tuesday appointment. Please note that most people would go to an aftermarket windshield installer. Took my Jeep in for a new windshield on a scheduled Tuesday appointment. Please note that most people would go to an aftermarket windshield installer. I also requested that they address the 2 outstanding recalls and install new spark plugs. They said the job would be done by Wednesday at about 5pm. They called on Thursday morning to say that the parts they had were unsuitable but would have the job done Friday am. At this time they also offered a $300 fuel injector cleaning. We said we did not want the injector cleaning. On Friday morning I called to see if the car was finished. I had to leave a message because apparently everyone was busy. I called again at 4:30 to see if the car was done and was informed that it was done, the bill was $500 for spark plugs!!!! I was not happy because of the $500 for spark plugs but really unhappy because I was not called to say it was finished. Ryan said he called me and left a message saying the car was done. I had not message on my cell or our house phone. Because I live out of town, I said I could not pick it up until tomorrow (Saturday) and was informed that the body shop was closed on Saturday but they should be able to make arrangement with the Quick Lube dept and if I show up before 2pm I should be able to get my car! FYI, I own 5 Chrysler manufactured SUV's and Trucks, this is the worst service possible for a loyal customer!!!!!!!!!!!!!! This place absolutely sucks!!!!!!!!!!! Also, FYI I am 65 years old and have never posted a message before. This message had to be posted. More

Great service My father and I took our Jeep in to have an issue looked at. Darcy Lacoursiere was immensely helpful and made our experience a pleasant one. Deepest g My father and I took our Jeep in to have an issue looked at. Darcy Lacoursiere was immensely helpful and made our experience a pleasant one. Deepest gratitude for being such a phenomenal help to us Darcy! More

Service you can't beat I took a chance showing up early on a Monday in the hopes of having my vehicle looked at regarding a leak. Kevin looked after me and truly went above I took a chance showing up early on a Monday in the hopes of having my vehicle looked at regarding a leak. Kevin looked after me and truly went above and beyond the call of duty to ensure that my vehicle would be taken care of. He met me outside before hours and began the paperwork so that when the service department opened all I had to do was sign the paper and hand him the key. More

Excellent service Harry (Harpreet) Rehlan is the express lane service advisor amd he is incredibly kind, courteous, respectful, and knowledgeable. I recommend everyone Harry (Harpreet) Rehlan is the express lane service advisor amd he is incredibly kind, courteous, respectful, and knowledgeable. I recommend everyone buy and service their vehicles at this dealership. More