Crestview Chrysler Dodge Jeep - Service Centre

Kevin in service provides great personalized service. He is a pleasure to deal with and provides great customer service nothing is a surprise when picking up and paying for your vehicle. I have had good ex is a pleasure to deal with and provides great customer service nothing is a surprise when picking up and paying for your vehicle. I have had good experiences with all in service during my 12 years dealing with Crestview. More

Service was again very good. Kevin is very good at providing customer service and kept us up to date with how the work was progressing. It took a bit longer to do a proper job after previous dealershi providing customer service and kept us up to date with how the work was progressing. It took a bit longer to do a proper job after previous dealerships bad installation. More

Took our Jeep Grand Cherokee in for service was a great experience. From the day we stopped in to update our info and book the repair date with Ryan to when we returned and dealt with Kevin. Also the servi experience. From the day we stopped in to update our info and book the repair date with Ryan to when we returned and dealt with Kevin. Also the service tech did a great job. They are the best at what they do and customer service was top notch. More

Service Made Easy! Always feel comfortable getting my new vehicle served at your garage. My fears are always put to rest. The car runs like a dream, thank you all. :) Always feel comfortable getting my new vehicle served at your garage. My fears are always put to rest. The car runs like a dream, thank you all. :) More

Quick oil change Service was great...quick and informative. Also made me aware of recalls that needed to be looked after. Troy was very accommodating to get theses i Service was great...quick and informative. Also made me aware of recalls that needed to be looked after. Troy was very accommodating to get theses items and anything else looked after. More

Great job! Was told about discount options I was not aware of, staff was polite and took the time to explain everything that had been done and what to watch for Was told about discount options I was not aware of, staff was polite and took the time to explain everything that had been done and what to watch for the next time I come in. More

Hidden charges! Watch what you ask them to do!! I have been locked into doing services and oil changes at Crestview Chrysler since owning my vehicle to meet extended warranty obligations and maybe I I have been locked into doing services and oil changes at Crestview Chrysler since owning my vehicle to meet extended warranty obligations and maybe I should have paid closer attention to my receipt over the past 5 years.... I recently had a $250 oil change and cabin filter change completed. All this time I thought the cabin filter was simply charged to my visit (the actual filter) and since they pull my cabin filter out to show me that it is dirty, they would simply put the new one back in... I found out that I am infact PAYING a $42.00 labour fee for that installation.. xxx?!?!? I confronted the fellow taking my payment and he said I had been always paying that.. then he went back a couple oil changes and the price of the filter even fluctuated from $20 - $60 PLUS there were the $40-$42 labour charges! I am so happy I am moving on from my Dodge Journey and this dealership... at least tell the customer there is a $40 installation charge, I would have done it myself if I had known I was sinking that money into a technician to put a cabin filter BACK INTO my vehicle... Needless to say, the heavy set fellow taking my payment was not very friendly and I had this I don't give a F#@$ about your problems feeling from the whole transaction. More

Basic Service I usually use the fast oil change places but since I needed a recall done, thought I would get both things out of the way. Had the oilchange and recal I usually use the fast oil change places but since I needed a recall done, thought I would get both things out of the way. Had the oilchange and recall performed at Crestview. I asked to have all grease xxxxxxx greased. Grease xxxxxxx were not greased and dirty hand prints left in vehicle. I also asked for a complimentary wash. I found out this service is not free. Crestview needs to learn from other dealerships like Dilawri who treat customers as they should, considering the current shop rate. On a previous visit, before my warranty expired, I had an axle seal changed. Initially, I was told that my lift kit was the cause of the axle seal leak and it would not be covered under warrenty. I asked how that could be when there is no relation between the two. I asked for contact of the deslership's Chrysler home office rep and copies of all related documents. They then changed their mind and honored my warrenty. More

Regular maintenance and oil change Since purchasing my Jeep Cherokee 5 years ago I have received excellent, professional, friendly, accountable service. I will continue to be a proud c Since purchasing my Jeep Cherokee 5 years ago I have received excellent, professional, friendly, accountable service. I will continue to be a proud customer of Knight Crestview Chrysler. More

Oil change/backup camera malfunctioning. Thanks again boys. they replaced the backup camera, changed the oil and I had my truck back before noon .Great service, quick shuttle service to and f Thanks again boys. they replaced the backup camera, changed the oil and I had my truck back before noon .Great service, quick shuttle service to and from. More