Courtesy Ford Lincoln - Service Centre

Peter goes beyond being helpful when it comes to customer se Peter is very helpful when it comes to making service appointments. He goes out of way to pick up my vehicle from my place of employment if I'm unable Peter is very helpful when it comes to making service appointments. He goes out of way to pick up my vehicle from my place of employment if I'm unable to leave and drops it off when the service appointment is completed More

awesome dealership and employees Peter is always there to help with any question or concern. they are helpful and I cannot find any fault with any of the staff,either in sales or ser Peter is always there to help with any question or concern. they are helpful and I cannot find any fault with any of the staff,either in sales or service More

Absolutely quick& Friendly service Awesome and quick friendly service, also excellent customer benefits of cookies and coffee. Arrived checked in and got out before original appointment Awesome and quick friendly service, also excellent customer benefits of cookies and coffee. Arrived checked in and got out before original appointment time.... fast and reliable dependable service More

Fantastic service! Had some unexpected car troubles which they took care of quickly and economically! Moe is an amazing sales rep who showed me all my options for tradin Had some unexpected car troubles which they took care of quickly and economically! Moe is an amazing sales rep who showed me all my options for trading in and upgrading should I decide to do that. More

Always make feel important to them Peter is always very helpful. When I go in for service he always has time to talk . He likes to know if you are having trouble or just regular service Peter is always very helpful. When I go in for service he always has time to talk . He likes to know if you are having trouble or just regular service. Peter makes sure you leave happy with him and the dealership. More

Great Service Friendly, professional service! Kyle answered all of my questions relative to my MKZ’s service, and made sure all of my concerns were looked after an Friendly, professional service! Kyle answered all of my questions relative to my MKZ’s service, and made sure all of my concerns were looked after and reported on. First class! More

Great Service My transmission was leaking and my car is no longer under warranty so I was a little worried taking it in. Thankfully it was a best case scenario wher My transmission was leaking and my car is no longer under warranty so I was a little worried taking it in. Thankfully it was a best case scenario where it just had to be resealed. I wanted to write a review just to express my thanks towards Juan who works at their service desk. It was my first time meeting him as I usually dealt with Alex, who is no longer there. Juan was a great pleasure to deal with. So polite, and very thorough in explaining everything to me. Thank you so much, I wish he was on this site so I can give him a 5-star review as well. You are awesome Juan. Atourina Moulden More

Customer Service I was recently washing my 2018 F150, which I’ve had for 2 months when the windshield cracked as I was rinsing it. I watched it crack from about 6” dow I was recently washing my 2018 F150, which I’ve had for 2 months when the windshield cracked as I was rinsing it. I watched it crack from about 6” down on the edge of the drivers side and eventually spread to almost the entire height of the windshield. I took pics about an hour and a half apart to show the spread and that there was no impact to start this issue. I brought it in to Courtesy, they took a series of pics to send to Ford’s Warranty department, including the ones I took. Courtesy agreed and they also thought it was a defect but had to send the info to Ford Canada. They denied the claim of course saying it was caused by an impact. I asked what the dealership could do as I have now purchased 3 trucks from them since 2009 and that they acknowledged it was a defect. Will, Peter and Juan went to bat for me on behalf of the dealership and were able to cover the cost of a new windshield despite being turned down by Ford Canada. Peter even offered to pitch in his own money in order to keep a positive relationship and to acknowledge my loyalty as a customer. Much appreciated that this situation was eventually handled correctly. More

Exceptional Service From the moment I bought my car to every service in the last 2 years. The team is professional and gets the job done! Highly recommend and all future From the moment I bought my car to every service in the last 2 years. The team is professional and gets the job done! Highly recommend and all future vehicles will be coming from them! More

Service Everyone at the dealership is so friendly and always helpful. I love my ford c max and am so glad that Sean Davidson made it possible for me to own t Everyone at the dealership is so friendly and always helpful. I love my ford c max and am so glad that Sean Davidson made it possible for me to own this car. They handled all the details. Also the service department was great. They explained everything All around fantastic dealership More