Courtesy Ford Lincoln

Lincoln driver- BMW convert Brandon and the courtesy team define themselves by their world class customer service. The product is amazing, but it is the staff and dedication of t Brandon and the courtesy team define themselves by their world class customer service. The product is amazing, but it is the staff and dedication of the Courtesy team that make you a member of the family. So happy with my new purchase- thanks Brandon for all of your hard work! More

Kenn Hayes is Amazing We have been dealing w Kenny for years. He's great to deal with and a pleasure to buy from. Always brings us great deals on vehicles We have been dealing w Kenny for years. He's great to deal with and a pleasure to buy from. Always brings us great deals on vehicles More

Excellence Service Overall All staff are very welcoming, nice and polite. When I'm there for maintenance services, any sales representative who assist me are very friendly and h All staff are very welcoming, nice and polite. When I'm there for maintenance services, any sales representative who assist me are very friendly and helpful. More

Great people/place Staff were very friendly and helpful, I checked out a few of the other Ford places in London and courtesy Ford had the better price/ staff. I would r Staff were very friendly and helpful, I checked out a few of the other Ford places in London and courtesy Ford had the better price/ staff. I would recommend going here to others. More

Great Experience Love my new vehicle. Everything went smooth and easy. Staff made it very simple. I did not even test drive the vehicle!! What a perfect experience. Love my new vehicle. Everything went smooth and easy. Staff made it very simple. I did not even test drive the vehicle!! What a perfect experience. More

Kenny won me over from “The Dark Side” For a long while, being very skeptical of car dealerships, I bought used cars privately and used local service shops. One afternoon out of idle curio For a long while, being very skeptical of car dealerships, I bought used cars privately and used local service shops. One afternoon out of idle curiosity, I wandered into Courtesy and was directed to Kenny Haynes. Kenny surprised me with the number of questions he asked about my wants and needs in a car before we went into the lot. He then showed me several cars and options, no pressure at all. I could tell that he was a serious car guy and not just trying to impress a new customer. Then he proceeded to flash some very good prices at me. I happily bought a car that day and decided to try their service as well. That was about 25 years and 10 cars ago, all through Kenny and Courtesy Ford (please look up my review of their service). Kenny knows and values his customers. When he got delivery of a car that might interest me, he would leave a short phone message and wait for a callback. Usually, his deals were attractive enough to at least have a quick look and often timely enough to actually consider trading up. And Kenny works for you day and night, ...literally day and night. One evening after business hours, he called to tell me that next day delivery was delayed because service discovered an item that needed attention before releasing the car. He explained the details and apologized for the inconvenience; he simply didn't want me coming in and being disappointed. Through the years, this has all been “ Standard Operational Procedure” for Kenny. Without any reservation, I have recommended his services to many friends. ...And I no longer delve into the darker dealings of private car sales. Thank you, Kenny Haynes. Dan Lajoie More

New purchase Moe Elie was a great help when picking out my new vehicle. I knew what I wanted and the price, and he helped me get my new car for the terms I wanted Moe Elie was a great help when picking out my new vehicle. I knew what I wanted and the price, and he helped me get my new car for the terms I wanted. I am very pleased with my new Escape. Moe was also flexible with my time as well, as I work different shifts throughout the week. More

My experience was great I have purchased two Ford F-150 from the same sales person, Ken who treated me well and with respect and kindness. I would not hesitate to purchase an I have purchased two Ford F-150 from the same sales person, Ken who treated me well and with respect and kindness. I would not hesitate to purchase another vehicle from him. More

Great service and knowledge Bought a used Escape last weekend and was very happy with the process and service. I was able to find the right car for me without being pushed in one Bought a used Escape last weekend and was very happy with the process and service. I was able to find the right car for me without being pushed in one direction or the other. Very positive experience. More

New Car Purchase Great customer service. Have purchased multiple cars. And service department is excellent as well. Kenny Haynes is always helpful and would recommend Great customer service. Have purchased multiple cars. And service department is excellent as well. Kenny Haynes is always helpful and would recommend to anyone looking to purchase. More