Courtesy Ford Lincoln
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,536 reviews
WOW experience Originally our plan was to purchase a 2017 Nissan Infiniti at the Wharncliff road location but Lincoln was on the way and we decided to stop in. I was Originally our plan was to purchase a 2017 Nissan Infiniti at the Wharncliff road location but Lincoln was on the way and we decided to stop in. I was not a fan of Ford mostly due to stories I have heard in the past but after walking into the dealership my perception completely changed. Our Sales consultant was Dee Menon and he sat down with us to find out what we looked for in a vehicle in order to show us vehicles suited for what we were looking for. He was friendly, personable and extremely professional. He spent a good 2 hours or so with us knowing that our interests were most likely going to be at another dealership. We stumbled across the continental and fell in love, dee took us for a test ride in a few different Lincoln but this one was different. With the great experience we were still set on going to the other dealership. We left and went to the Nissan dealership and the moment we walked in we were left to wait 15 minutes before the sales consultant came out, we told them we wanted to look at the new Infiniti's and were told "if you are only looking for the logo just go with the older model Nissan" , from there we were shown older models and were treated like we could not afford to purchase the vehicle of choice. Not only were we treated poorly the representative was texting and was showing very much disinterest in the whole viewing. We went to cadillac next and although the representative was friendly, Dee Menon is the reason we returned to Lincoln Ford. It was his exceptional service that made us decide to purchase the Lincoln Continental. i can appreciate excellent customer service and we are very happy with our new vehicle!!!!! Thank you so much for making our experience an invaluable one, the other representatives there are all very friendly and helpful and we will definitely be back in the near future to give you more business. More
Very professional, knowledgeable and courteous. Outstanding dealership, product and service. Michael is an excellent salesperson. He is professional and knowledgable and is willing to stand behind h Outstanding dealership, product and service. Michael is an excellent salesperson. He is professional and knowledgable and is willing to stand behind his cars and "go to bat" for his customers. His sales manager, Mike Oliver, makes buying a car a breeze. Everything is upfront and transparent. This is my first experience with Courtesy Ford Lincoln as I previously dealt with the BMW dealership. My expectations were met and exceeded with my purchase, follow-up and service. Kyle Cornet, the sales manager went above and beyond to make sure the car, not only met, but, exceeded my expectations. Michael and the team at Courtesy are building a lifelong relationship with their customers not just selling a car. Bill Eansor, you have a great dealership and employees. I will definitely recommend you to friends and colleagues. Happy driving! More
Great deal on My MKZ Many thanks Mike for making our purchase such a great experience. Treated my wife and I like VIP's. This is our first time dealing with Courtesy and l Many thanks Mike for making our purchase such a great experience. Treated my wife and I like VIP's. This is our first time dealing with Courtesy and loved it. Will come back again when we are in a market for a new Vehicle. Thanks also to Adel for getting us the financial help to get this beautiful Lincoln home. Thanks to all again !!! Will see you soon for delivery. Scott and Penny Brodie More
I met with very professional staff at this dealership. As I said in the summary, I met very professsional staff at this dealership. First of all, appointments are respected. And if you need a ride it is al As I said in the summary, I met very professsional staff at this dealership. First of all, appointments are respected. And if you need a ride it is always available. After the work is done there is an évaluation of the all conditions of the car. And I was always treated with respect and courtesy. More
Excellent customer service again! Once again Branden Flonders and his team at Courtesy Ford has exceeded our expectations with the purchase of our new Ford F150 Sport. This is our 4th Once again Branden Flonders and his team at Courtesy Ford has exceeded our expectations with the purchase of our new Ford F150 Sport. This is our 4th new vehicle thru Branden and he continues to show us he values us as customers. Thanks again Branden and the staff at Courtesy Ford for the outstanding customer service!!!! More
Professional service and trusted partnership We can always count on Gary to provide us with trusted, timely and accommodating service. He is proffesional and dedicated to a customer first philoso We can always count on Gary to provide us with trusted, timely and accommodating service. He is proffesional and dedicated to a customer first philosophy. The Explorer is such an amazing ride and we are so happy with our purchase. More
Great overall experience I've dealt with Moe and Mike from the used car department As well as George from the financing department. Was provided quality service from The sec I've dealt with Moe and Mike from the used car department As well as George from the financing department. Was provided quality service from The second I stepped into the dealership until after purchasing the vehicle and driving off the lot as well as a courtesy call to make sure everything was good. Would definitely recommend to friends and family ! Thank you Moe, Mike and George and all courtesy ford for such a great experience More
Excellent I have been dealing with Peter and Courtesy for 7 years purchased 2 vehicles through Peter and looking at a 3 one for my daughter. Peter is the reason I have been dealing with Peter and Courtesy for 7 years purchased 2 vehicles through Peter and looking at a 3 one for my daughter. Peter is the reason I keep coming back. He is very helpful and knowledgeable. Helps me in selecting the best vehicle and best deal for me. More
Over the Top Excellance Impressed by knowledge of product, friendliness, helpfulness, and patience throughout total experience. Felt I was in good hands. Will be recommendi Impressed by knowledge of product, friendliness, helpfulness, and patience throughout total experience. Felt I was in good hands. Will be recommending Courtesy Ford to all. More
My first Car- Mercedes Mike is a great sales person and makes a great connection with his customers. I went all the way from mississauga to London because of him. He not onl Mike is a great sales person and makes a great connection with his customers. I went all the way from mississauga to London because of him. He not only provides a friendly experience but understands a customer's requirements and shows concern. It was my first car that i was looking for, he made the whole experience a very smooth and easy one. I bought the car even without looking at it because of the trust he gave me. He is one of the most genuine and upfront sales person i've ever come across for which i would give him a thumbs up. When i told him it was my first car, he was more excited than me and he kept me up to date with the pictures, info and what is happening all through the process. Probably one of the most concerned customer service i have ever seen from a sales person. And now he is also a great friend of mine. And i would suggest him to all my friends who are going to buy a car. I am very confident that the service he provides, nobody else can match. More