Courtesy Ford Lincoln
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Fast,friendly, knowledgeable Salesman David Gibbs was fun to work with as well as fast a knowledgeable in helping me find the right model for me, Matt Armstrong was also very grea Salesman David Gibbs was fun to work with as well as fast a knowledgeable in helping me find the right model for me, Matt Armstrong was also very great to deal with very helpful. More
Amazing customer service My husband and I purchased a brand new truck in February we had such an amazing experience. Everyone was so helpful and accommodating from our sal My husband and I purchased a brand new truck in February we had such an amazing experience. Everyone was so helpful and accommodating from our sales guy to the amazing service manager to the financing. You made our experience enjoyable and stress-free. Thank you More
Excellent sales and service This is the fourth vehicle I've gotten from this dealership I have been treated with respect and I've been well taking care of from sales to service b This is the fourth vehicle I've gotten from this dealership I have been treated with respect and I've been well taking care of from sales to service best dealership I've had the privilege to deal with More
Efficient & Helpful Moe and Adel helped me get into the vehicle I wanted at an affordable price. At times it was really busy in the dealership which forced them to multit Moe and Adel helped me get into the vehicle I wanted at an affordable price. At times it was really busy in the dealership which forced them to multitask but never forgot about my needs. I would definitely recommend them personally. More
3 days for 4 hours work my 2017 Escape was recently in for a check engine light (that turned out to be a wastegate sensor) and an oil change. After having my truck for 8 hour my 2017 Escape was recently in for a check engine light (that turned out to be a wastegate sensor) and an oil change. After having my truck for 8 hours I was called and told the vehicle needed to come back because the "engine tech" wasn't available to do the work (??). I was rebooked, and went home to look up the job that needed to be done, the job look fairly simple, and if the vehicle wasn't under warranty I probably would have done it myself, various website quote it as a 3 hour job. My vehicle came back in, and I was called at 10:05 in the morning, and I expected to hear that the vehicle was finished. I was instead informed that they needed to order the part?? I find it strange that the computer diagnostic indicates which part is the failure, yet they seemed to not understand that the part would be needed for the repair. When I questioned ALEX about this he claimed that they needed to run a diagnostic to find out, When I told him that wasn't true, and that I knew what they needed, and that it was a simple repair, he became aggressive and argumental. so my truck had to stay for a 3rd day. On the 3rd day I received a voicemail at 9:55 that the vehicle was finished (it really was a simple 3 hour job). I had to work late, and when I tried for over an hour to speak with someone in service. When I finally got through at 6:45, the two employees who were there bent over backwards to get a shuttle to pick me up (ALEX didn't put me on a pickup list). These 2 women, and the driver who stayed late to come get me are the only bright spot in this stain. More
Alban best guy He went out of his way to make sure he put me in the right vehicle and to get me the best deal 10-10 would recommend He went out of his way to make sure he put me in the right vehicle and to get me the best deal 10-10 would recommend More
Outstanding service Kourtney Steen gave me outstanding service when I was purchasing my new vehicle. She was very professional and kind. She answered all my questions wit Kourtney Steen gave me outstanding service when I was purchasing my new vehicle. She was very professional and kind. She answered all my questions with a lot of knowledge. I will be definitely recommending her to all my friends and family in their future car shopping ! More
Exceptional Service by Brandon Flonders We have had the pleasure of dealing with Brandon for years and I can say that we wouldn’t deal with anyone else at Courtesy Ford. The needs of our lif We have had the pleasure of dealing with Brandon for years and I can say that we wouldn’t deal with anyone else at Courtesy Ford. The needs of our life have changed several times over the years and he has always been very helpful, attentive to our needs and would always do right by us. If you are in search of a good vehicle and a great person to help you with your purchase, he is your man. Thank you again for helping us with our current purchase. We couldn’t be happier! More
Brandon has made car buying comfortable again Brandon has been instrumental for our continued loyalty to purchase our family vehicles from Courtesy Ford. His ability to understand our needs an Brandon has been instrumental for our continued loyalty to purchase our family vehicles from Courtesy Ford. His ability to understand our needs and his unwavering attention to customer service and satisfaction has ensured we always received true value during these important vehicle decisions. He has always been respectful and responsive to my wife and me. I would highly recommend Brandon to anyone who is currently looking to purchasing a new vehicle. Rob More
Awesome Dealership This is my 2nd time coming to this awesome dealership and it was again a very welcoming customer experience. Salesman Moe Elie couldnt have made it mo This is my 2nd time coming to this awesome dealership and it was again a very welcoming customer experience. Salesman Moe Elie couldnt have made it more pleasant. many thanks to Adel for getting me the financing and Billy Eansor for getting me a great deal on my new 2016 Ford Edge Titanium. My wife and I will be coming back when we will be looking for our next vehicle. Many Thanks again to all for the great deal and your customer friendly approach couldnt be more happy. Looking forward to coming to pick it up. More